Q:Why do you run out of the 'free' tools before you sell out of the item? Can we get a raincheck? It seems like you are constantly making more.
by|Dec 8, 2023
1 Answer
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A: Hello, Whbi - Thank you for your question. My apologies. Please send all inquiries concerning price, promotions and stock availability to the Home Depot, they can be reached at 1-800-466-3337. Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench Kit with (2) 4.0 Ah Batteries and Charger. - Joyce
by|Dec 11, 2023
Q:How do I select the 2 free tools on this order
by|Dec 7, 2023
1 Answer
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A: Hello, Doug - Thank you for your question. We unfortunately do not have a way to assist with this question as we do not directly retail our products to customers. To receive direct assistance, I suggest contacting Home Depot's online support at, 800.430.3376. If you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench Kit with (2) 4.0 Ah Batteries and Charger. - Lydia
by|Dec 11, 2023
1 found this answer helpful
Q:Ryobi offers ones pick of two free tools. what specific tool/models are offered w/ PBLIW01 18V ONE+ HP Brushless 4-Mode 1/2 in. High Torque Impact Wrench, (2) PBP004 18V ONE+ 4.0 Ah Lithium HIGH PERFORMANCE Batteries, Charger, Bag and Operator's Manuals.
by|Dec 1, 2023
1 Answer
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A: Hello, Gary - Thank you for your question. Please send all inquiries concerning price, promotions and stock availability to the Home Depot, they can be reached at 1-800-466-3337. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench Kit with (2) 4.0 Ah Batteries and Charger. - Joyce
by|Dec 1, 2023
Q:On the Model # R86212KSD, What other free tools can I choose from?
by|Nov 17, 2023
1 Answer
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A: Hello, Donna - Thank you for your question. For this kit you've asked this question on, you have 9 options to choose from for free items. They are subject to change as supplies last. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench Kit with (2) 4.0 Ah Batteries and Charger. - Jesse
by|Dec 2, 2023
2 found this answer helpful
Q:What is the torque the specs say 14000 I doubt that's correct.
by|Nov 9, 2023
2 Answers
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A: Not sure if the the Specs that you are referring to, may be In/Lbs as opposed to Ft/Lbs ? The Torque-Rating for this Impact Wrench is 1170 Ft/Lbs, which is equivalent to 14040 In/Lbs.. Hope this helps..
by|Nov 10, 2023
A: Hello, Danny - Thank you for your question. Torque for this impact would be, Up To 1,170 ft./lbs. Breakaway Torque or 14040 In./lbs I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench Kit with (2) 4.0 Ah Batteries and Charger. - Jesse
by|Dec 12, 2023
Q:Can you put a 1/4 or 3/8 reducer on the 1/2 inch
by|Oct 13, 2023
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A: Only if you want to snap the adapter in half and take a chance of injuring yourself. This impact is strong enough to snap a 3/8 IMPACT adapter and bust 3/8 and 1/4 thin wall sockets. There is no torque setting like an air wrench, just speed & Auto
by|Nov 30, 2023
A: Hello, Chic - Thank you for your question. Yes I wouldn't see any issues with utilizing reducers. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench (Tool Only). - Jesse
by|Oct 31, 2023
Q:is there any difference between pbliw01 and pbliw01b, I see both used for what seems to be the same tool, thanks.
by|Aug 4, 2023
1 Answer
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A: Hello, Mikeg - Thank you for your question. No. There is no difference. PBLIW01 is the model number for the tool itself and PBLIW01B is the package model number. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench (Tool Only). - Jewel
by|Aug 12, 2023
Q:what is the model number of this tool ?
by|Jun 23, 2023
1 Answer
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A: Hello, Miva - Thank you for your question. The model number is PBLIW01B. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench (Tool Only). - Jewel
by|Nov 6, 2023
1 found this answer helpful
Q:what is the box dimensions and weight of this item?
by|May 19, 2023
1 Answer
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A: Hello, Raptor - Thank you for your question. This product weighs 5.13 lb. and the box dimensions are 10.93"x11.34"x9.88". I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench (Tool Only). - Vini
by|May 20, 2023
Q:Will this work with the 3.0ah batteries or do I need the 4.0ah?
by|Apr 23, 2023
1 Answer
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A: Hello, Rick - Thank you for your question. This tool is compatible with all RYOBI 18v batteries. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ HP 18V Brushless Cordless 4-Mode 1/2 in. High Torque Impact Wrench (Tool Only). - Jewel