Q:Anyone know if this is made from tempered steel, or its it not heat treated steel?
by|Jan 4, 2023
1 Answer
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A: This is made from tempered steel.
by|Feb 21, 2023
5 found this answer helpful
Q:Is this made from forged steel?
by|Dec 14, 2022
1 Answer
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A: Yes it is.
by|Feb 21, 2023
1 found this answer helpful
Q:How can i get replacement if there is not rasorback shovels at store, only online, the shavel has lifetime warranty, i have 4 that i wish to get replacement if i can
by|Oct 4, 2022
2 Answers
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A: Return it to the store for a full refund and reorder online.
by|Jul 30, 2023
2 found this answer helpful
A: For warranty information, please contact the AMES Companies, Inc. call center at 1-800-874-0008 or email us at help@ames.com.
A: I just bought one- clearly labeled made in China
by|Aug 27, 2024
4 found this answer helpful
Q:Reviews mention a lufetime warranty but i dont see it mentioned in the product description. Does it still have one?
by|Jun 27, 2021
2 Answers
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A: This is a wood handel.Fiberglass handel Razor back has Lifetime
by|Jun 28, 2021
A: It does have a lifetime warranty for it. All you have to do if you break it is take it back to Home Depot with the receipt and exchange it. This is what I did when I broke my shovel, and I will tell you that it took a lot to break it. Also it wasn't broken on purpose. We were digging a trench and there were many tree roots several over one inch thick. The one that we broke it on was 3 inches in diameter, and two of us were working the shovel.
by|Feb 21, 2023
1 found this answer helpful
Q:How do we claim the lifetime warranty when it breaks?
by|Apr 7, 2021
3 Answers
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A: Return it to store, including receipt and get refund or replacement.
by|May 5, 2021
A: I did break the first shovel I bought and I just took it back to the Home Depot where I bought it and they switched it out with no problem.
by|Feb 21, 2023
2 found this answer helpful
A: They asked for pictures with the email.and they agreed sent me a new one
by|Feb 21, 2023
2 found this answer helpful
Q:What gauge steel is the shovel head
by|Jun 12, 2020
1 Answer
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A: No idea on gauge, but thickness is closer to contractor than home gardener. This is a very sturdy, well made shovel that cuts through heavy sod and isn't damaged by my rocky soil.
by|Aug 22, 2023
1 found this answer helpful
Q:Just talked with the Ames company. The company that makes this shovel. They told me that this shovel is new, just started production and will not be available to vendors until March 2019. How can you justify the reiews if this shovel isnt available to public?
by|Jan 3, 2019
5 Answers
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A: Had no problem with this company
by|May 7, 2021
A: I got mine recently and there were about 5 more in stock. They are good quality and inexspensive.
by|May 7, 2021
A: Magic.
by|May 7, 2021
1 found this answer helpful
A: I bought mine April 2021.
by|Jun 2, 2021
A: Great question! Actually, The Home Depot partnered with AMES to make this shovel available through the Home Depot SEEDS program prior to rolling it out and making it nationally available in March 2019. Since the product was introduced in July of 2018 the PowerEdge Shovels have been available to order online through HomeDepot.Com.