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Questions and Answers for Rheem Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater

Internet #304820618

Model #ECOH200DVLN-2

Store SKU #1003152997

Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater
(556)Questions & Answers (426)
  • Continuous hot water for up to 4 showers at once–see Sizing Guide
  • Energy saving: Only heats water on demand
  • Save space with wall-mount design and save money with PVC venting
View Full Product Details

Questions & Answers

426Questions
caret
Q:Can a tankless heater be used for a baptismal pool ?
by|Apr 15, 2024
1 Answer
Answer This Question

A:  Hello, Rheem recommend considering one of our specifically manufactured Pool heaters. Isaiah

by|Apr 15, 2024
    caret
    Q:I have 5 bedroom 3 bath house what size thankless waterheater should I get?
    by|Apr 1, 2024
    2 Answers
    Answer This Question

    A:  Hi Douglas and thank you for your question. The unit you listed may work. Please call 866-720-2076.

    by|May 10, 2024
      1 found this answer helpful

      A:  Hi Douglas and thank you for your question. The unit you linked could work. Please call 866-720-2076.

      by|Apr 3, 2024
        caret
        Q:What is the EC range?
        by|Mar 31, 2024
        2 Answers
        Answer This Question

        A:  Hi LilMissSantee and thank you for your question. I'm sorry, but I do not understand your question. Please call the number on your unit or in your user manual.

        by|Apr 3, 2024

          A:  Hi LilMissSantee and thank you for your question. I'm sorry, but I do not understand your question. Please call 866-720-2076.

          by|Apr 3, 2024
            caret
            Q:Can I install the unit with sprinkler on top?
            by|Mar 23, 2024
            1 Answer
            Answer This Question

            A:  Hi Hector and thank you for your question. No.

            by|Mar 25, 2024
              caret
              Q:It’s shows condensate collector at the 2” intake, what’s the part number for this part ?
              by|Feb 27, 2024
              1 Answer
              Answer This Question

              A:  Hi Sergio and thank you for your question. You can use either SP20787 Description: 2" x 2" Rubber Coupling w/ condensate drain outlet or SP20252 Description: 3" x 3" Rubber Coupling w/ condensate drain outlet.

              by|Feb 29, 2024
                1 found this answer helpful
                caret
                Q:I don’t have hot enough water
                by|Feb 17, 2024
                1 Answer
                Answer This Question

                A:  Farris, We are sorry to hear that you are experiencing a problem with your water heater. To ensure that this gets rectified please call the customer service line to report this problem and discuss what next steps will be. Please call the number located on your tank for assistance.

                by|Feb 24, 2024
                  caret
                  Q:I need a spec sheet showing the temperature rise at 60 degrees, the city is not excepting the graph. Requiring 6.5gpm@ 60 degree
                  by|Feb 3, 2024
                  1 Answer
                  Answer This Question

                  A:  Hi Mark and thank you for your question. The specification sheet is on the page you linked above: Product Details - Additional Resources From the Manufacturer - Specification

                  by|Feb 5, 2024
                    caret
                    Q:I purchased the highest capacity water heater but I don't get hot water at all, just lukewarm water. When a shower is in use, my kitchen faucet does not get a drop of warmed water. The manual says the temp may go up to 132, but mine indicates 120 tops.
                    by|Jan 28, 2024
                    1 Answer
                    Answer This Question

                    A:  Hi Sophia, please contact our Customer Service team and we would be happy to assist you to restore hot water for your home. Our contact is 866-720-2076, thank you.

                    by|Jan 28, 2024
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                      Gas Type

                      Natural Gas

                      Natural Gas, Propane

                      Natural Gas

                      Natural Gas

                      Indoor/Outdoor

                      Indoor

                      Indoor, Outdoor

                      Indoor

                      Indoor

                      Number of Showers

                      2-4

                      1-3

                      2-4

                      2-4

                      Application Type

                      Residential

                      Residential

                      Residential

                      Residential

                      Efficiency Level

                      Super High

                      Super High

                      Super High

                      Super High