Questions and Answers for Samsung 36 in. Induction Cooktop with Stainless Steel Trim with 5 Burner Elements and Flex Zone Elements

A:  Yes, Alice, the material used for the cooktop is glass. You can check the link below and see page 2 (Warranty) for reference. Specification sheets: https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/03202018/NZ36K7880.pdf Have a great day, -Ernest-

A:  Hi Durango, Please ensure the old stovetop measurements match or closely match the new appliance measurements. Please ensure to refer to page 2 under the "Installing Your Cooktop" for the measurements to ensure a perfect fit. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/03202018/NZ36K7880.pdf We would love to discuss your old stovetop to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146865916) to help our team pull up your information when you message us. Have a great day. ^Charles

A:  Hi Anthony, To better assist you with this, don't hesitate to contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00am - 02:00am (EST). They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. -Ricardo

A:  Hi Anthony, To better assist you with your questions about electricity, please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you. -Ricardo

A:  Hello, The cooktop requires 45 amps. Thank you. -Angelica

A:  Over 500W. 4,500 kWh/year. Over $800 added to my yearly bill. Confirmed today by Samsung tech. Stated no defect and working as designed.

A:  Intriguing question, Daniel. Let's get the details you need. We have the total power for this cooktop which is 10.8 kW. Please get in touch with us if you need specific details about the unit's power when idle. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145657955) to help our team pull up your information. Have a great day. ^Camille

A:  We are grateful for sharing your question with us, Scott. I verified that this cooktop must be hardwired. The below link is the installation manual for your model. Turn the page 9 for reference: https://downloadcenter.samsung.com/content/EM/201903/20190314211430975/Induction_Install_NZ30K7880U_NZ36K7880U_DG68-00827A-05_EN-MES-CFR.pdf Have a great day. Melardo

A:  Bump! This is the question I can't find for any cooktop and will guide my decision to buy!