Q:Can this washer be stacked with a Kenmore dryer? The dryer has controls on the front.
by|Nov 16, 2018
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Q:does the washer have its own water heater
by|Nov 12, 2018
2 Answers
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A: No, it must be connected to hot and cold water lines.
by|Oct 29, 2020
A: Yes, this model comes standard with an internal water heater.
by|Nov 14, 2018
Q:Does the door open to the right or left?
by|Nov 8, 2018
2 Answers
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A: It opens to the left. I have my washer on the left and dryer on the right.
by|Nov 15, 2018
A: To the left
by|Mar 20, 2019
Q:Can the compatible pedestals for this model be purchased through Home Depot?
by|Oct 16, 2018
1 Answer
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A: Yes, you can order the pedestal from Home Depot online only. they will only drop ship to your home only. can not have it shipped to the store.
by|Oct 22, 2018
Q:I see 4C on the screen and machine beeping trying to tell me something?
by|Oct 16, 2018
2 Answers
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A: Hi Svetlana! I will be glad to help you with your concern. 4C is a Water Supply Error Code (4C or 4E). The Water Supply Errors (4E or 4C) occurs when something is preventing water to enter the washer. This could be blockage related to the drain hose, or a failed component. Here is a link (https://bit.ly/2QUzPJP) that contains a troubleshooting article for this issue. If after completing the steps in the article you still need assistance, please feel free to reach out to me for assistance. You can reach at the options left below. Thank you for choosing Samsung, and welcome to the Samsung family. ^Cat
i. Facebook Messenger: http://m.me/samsungsupport
ii. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
iii. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
by|Oct 16, 2018
A: Look in your manual, all of the codes are there under trouble shooting
by|Mar 20, 2019
Q:Are the coordinating pedestals for this model available in white?
by|Oct 15, 2018
1 Answer
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A: Good Morning LVA! The compatible pedestal for you unit is white, and the model code for that pedestal is WE357A0W/XAA. For the image and more information about the pedestal, please visit www.samsung.com/us. Thank you for choosing Samsung for your laundry needs. ^Cat
by|Oct 16, 2018
Q:Does the 7500 washer have a pan underneath the unit that has to be dumped once a week or so?
by|Oct 13, 2018
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A: No
by|Nov 3, 2018
Q:The pedestal for this washer (note also referenced in the product documentation) has a capacity of 28lbs but this washer weighs more than 100lbs...can it be used with a pedestal or not? Thx
by|Sep 6, 2018
2 Answers
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A: Hi,
I got this pedestal to make it easier to do laundry. After a week i noticed the side of the pedestal starting to buckle under the weight. Honestly, it's not worth the money and you can make one for half the cost.
by|May 6, 2023
A: Hi there, yes, this washer can be used with its compatible Samsung pedestal model # WE357A0W/XAA which is capable of supporting the weight of this washer.
^Jefry
by|May 6, 2023
Q:Can regular detergent be used in this washer. Something as in Tide?
by|Sep 5, 2018
3 Answers
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A: Hi Chuck.
It is recommended to only use HE detergent on Samsung Washers to achieve the best washing performance.
^Joan
by|May 6, 2023
A: Use anything you wont as long as it says {He}
by|Mar 20, 2019
A: This model requires HE detergent.
by|May 6, 2023
Q:Is there soak option for soiled clothes
by|Aug 27, 2018
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A: yes
by|Feb 10, 2019
1 found this answer helpful
A: Hello ss! This washer has a pre-wash option that works wonders on soiled clothes. ^Penny