Questions and Answers for Shaw Vista Atlantic Grey 20 MIL x 12 in. W Waterproof Click Lock Vinyl Tile Flooring (15.83 sq.sf/case)

A:  Thank you for your question on Shaw Vista vinyl flooring. Additional layer of 6 mil poly film or equal vapor retarder with a perm rating of 1 or less may be used as an additional layer of protection. A second underlayment is allowed under any currently sold SPC product with attached underlayment. If installed over a second underlayment, this underlayment cannot be greater than 3 mm thick. IIC (ASTM E492-09) and STC (ASTM E90-09) lab testing on certain SPC products tested with and without a second layer of underlayment, to date, does not indicate that a second underlayment will provide additional acoustic benefit.

A:  Hi John, Thank you for your question. Both floors have the same construction, but they are sold through different channels. You won't compromise quality by choosing one over the other. —Shaw Team

A:  Thank you for your question on Shaw Vista Graze vinyl flooring. Waterproof vinyl is waterproof so long as the water is on top of the floor. Once water is under the flooring, the foam or cork backing can absorb water which could lead to mold or mildew or subfloor damage when the space stays wet. Our products do not cause mold and mildew. But wherever there is excessive moisture, mold and mildew can grow.

A:  Hello Susan, Shaw Vista click lock vinyl plank flooring can be installed with adhesive or the click lock method. —Shaw Team

A:  Anne - Shaw Vista Plaster luxury vinyl plank flooring is constructed with an SPC. —Shaw Team

A:  Hi Debbie, Please contact our Consumer Concierge team at 844-742-7429 or email us at askshaw@shawinc.com so we can better assist with your question. We are available Mon-Fri, 8am-6pm Eastern. Provide code BV01 and the details of your inquiry when reaching out to us. —Shaw Team

A:  Hi Radsan, If appliances are to be installed on top of this flooring (including permanent islands), that area of material must be fully adhered to the subfloor (including an additional 2 feet beyond the cabinets and islands). Recommended adhesives in this case – Lokworx Resilient+ or Shaw 200. We do not recommend using any steam mop on vinyl tile flooring as it will damage the surface. —Shaw Team

A:  Hi LRainydazL, Thank you for contacting us regarding your question about the Vista Atlantic Grey vinyl tile flooring. The thickness of this product is almost 1/4 inch, specifically 0.2165 inches. If you require further information about this flooring, please feel free to contact our Concierge Team by calling 844-742-7429 or emailing askshaw@shawinc.com. Our team is available from Monday to Friday, 8am to 6pm Eastern Time. —Shaw Team

A:  Hello Joey, Thanks for reaching out with your question about Vista Atlantic Grey vinyl tile flooring. Required perimeter expansion spacing for Floating or Glue Down installation is as follows: For areas less than 2500 sq ft, use 1/4" gap For areas larger than 2500 sq ft. use 1/2" gap For future reference, the Installation Guide for this product can be found under "product details" on the product page of Home Depot's site. https://images.thdstatic.com/catalog/pdfImages/eb/eb0898b8-941c-4a1e-a842-0e4e7972314c.pdf —Shaw Team