Questions and Answers for TimberTech Composite Legacy 5/4 in. x 6 in. x 1 ft. Grooved Whitewash Cedar Composite Sample (Actual: 0.94 in. x 5.36 in. x 1 ft)
Q:Can cut ends which would be gray be painted to match board surface and prevent any water absorption? Especially on stairs where exposed ends would look different
by|Jun 21, 2024
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A: Hi there! Thanks for your question! You absolutely can paint the cut ends of our decking. I do want to mention that the core of our deck boards is still designed to handle the elements and environment, so you wouldn't have to worry about the integrity of the boards. At that point, it would just be the aesthetics. You can use a good quality exterior latex paint and then take a scrap piece, or sample board, to the paint store to have them color match it. If you have any other questions please feel free to contact us at 877.275.2935 and our friendly Customer Service team will be happy to help!
by|Jun 21, 2024
Q:Does it come in 16 feet
by|Jun 11, 2024
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A: Hi Mayer! Thank you for your question. Yes, we offer our Legacy Collection's grooved Mocha decking in 12', 16' and 20' lengths. For more information on our Legacy Collection's options and dimensions, you can visit our site: https://www.timbertech.com/product/pro-legacy-collection/. If you have any other questions please feel free to contact us at 877.275.2935 and our Customer Service team will be happy to help!
by|Jun 11, 2024
Q:I need 12' boards
by|Apr 5, 2024
1 Answer
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A: Hello Bobby. The Ashwood deck board in a grooved profile is available in a 12' length. For pricing and availability, please check with your local Home Deport Pro Services Desk. If you have any other questions, please give us a call at 877.275.2935 and someone from our Customer Service Team will be happy to assist.
- TimberTech Support
by|Sep 2, 2024
1 found this answer helpful
Q:What is the appearance of the end cut of a square board?
by|Feb 14, 2024
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A: Hello Zach, the core of the board is a grayish color. If you like, you can get up to four free samples of our deck boards by visiting, https://www.timbertech.com/order-samples/, this way you can see the product for yourself.
by|Mar 6, 2024
Q:can this be painted or stained?
by|Nov 29, 2023
1 Answer
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A: Hello Jack. No, this decking should not be painted or stained, nor does it have to be. The beauty of our composite decking is that it never has to be painted or stained, as the boards are surrounded with a 100% polymer cap. We also have a wide variety of colors and collections to choose from if you're looking for something other than our Stone Ash. To view our complete line-up and order free samples, please visit https://www.timbertech.com/order-samples/.
by|May 22, 2024
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Q:Can your product be use as regular backyard fence? We are looking to re-do our wood fence that is not in good condition.
by|Jun 28, 2023
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A: I have used it for fence and for gate. Makes a very heavy gate. Allow for weight both for fence and gate. Been up several years now. No change. Thinner stuff is lighter but it warps.
by|Dec 18, 2023
A: Good morning. Thank you for your question regarding our TimberTech decking. Our product is very durable and versatile and many customers do use our products in custom applications. However we have not tested it specifically for use in a fencing application. The product is designed to be installed and mechanically fastened to a solid fixed substructure. You can view our installation guide by visiting https://www.timbertech.com/resources/installation-help/ to look over the installation requirements. For further questions regarding this application or any other questions, please call us at 877.275.2935. Thank you.
-AZEK Customer Care
by|Jun 29, 2023
Q:Can I use this for the ceiling cladding?
by|Apr 24, 2023
1 Answer
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A: Good morning. Thank you for your question regarding our TimberTech decking. Our product is very durable and versatile and many customers do use our products in custom applications. However we have not tested it specifically for use in a ceiling application. The Legacy Tigerwood decking boards are designed and tested as a decking surface only. If you have other questions, feel free to reach out to us here at TimberTech by calling our customer service line at 877.275.2935
-AZEK Customer Care
by|Apr 25, 2023
Q:expansion contraction
by|Apr 23, 2023
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A: Good morning. Thank you for your interest in our Vintage Weathered Teak decking boards. AZEK Deck/Fascia will expand and contract, move, and gap with changes in temperature, unlike wood whose size will fluctuate with moisture changes. Gapping is normal and some gapping can be expected. Using top[1]down fastening method for the deck boards according to the Installation Guidelines will help minimize expansion and contraction. You can view this and additional information on page 5 of the installation guide: TimberTech-AZEK-Decking-Installation-Guide-ENG-2022-Updated.pdf
For pricing and availability information, please visit your local Home Depot Pro Desk. If you have any other questions, please feel free to reach out to us here at TimberTech by calling our customer service line at 877.275.2935
-AZEK Customer Care