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Questions and Answers for TrafficMaster Alpine Elm 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)

Internet #202885474

Model #63275

Store SKU #1007087425

  • Ceramic bead surface coating resists scratches and stains
  • Water resistant flooring installs easily using GripStrip design
  • Can be installed over concrete, tile, vinyl or wood

Questions & Answers

2008Questions
caret
Q:There is a drop in my floor of about 3/4" over a 3' space. Can I use these planks directly onto the tiles or do I need to do something more to the floor. It is too big of an area to "level" the floor
by|Dec 20, 2023
1 Answer
Answer This Question

A:  Thank you for your question- The subfloor surface must be smooth, flat, dry, clean and solid. Subfloors should be flat within a tolerance of 1/4" (6 mm) over 10' (3.05 m). Subfloors should not slope more than 1" (2.5 cm) per 6' (1.8 m) in any direction. Rises or voids must be sanded or filled with a cementitious leveling/patching compound.

by|Jul 20, 2024
    1 found this answer helpful
    caret
    Q:I’ve installed this on a basement floor approximately 500 ft.� and there are some areas where it’s popping up and when you push it down with your feet or roll on it it’s still pops up. What do you do to fix that?
    by|Dec 7, 2023
    1 Answer
    Answer This Question

    A:  Thank you for your question- If the adhesive strips are pulling up, you can use super glue. Just a small bead down the strip, use a hand roller and roll the seam. Be sure not to get any of the glue on the bottom of the planks, as this will attach the planks to the floor, and it won't be able to expand and contract as a unit.

    by|Feb 25, 2024
      1 found this answer helpful
      caret
      Q:The floor the grip strip flooring is going over is sticky. What can I put over the sticky floor so the grip strip floor doesn't stick to it ?
      by|Dec 4, 2023
      2 Answers
      Answer This Question

      A:  Thanks for your question. It really is best to remove the sticky substance completely but if you can't, the way to fix it will depend on your subfloor. If you have plywood, an additional layer or plywood or luan is the way to cover it. If you have concrete, you can use the 6 mil poly sheeting.

      by|Feb 25, 2024
        1 found this answer helpful

        A:  Baby p powder

        by|Feb 5, 2024
          caret
          Q:Can the grip Strip flooring be put on a plywood floor ?
          by|Dec 4, 2023
          1 Answer
          Answer This Question

          A:  Thanks for your question. Plywood is an approved subfloor.

          by|Feb 25, 2024
            2 found this answer helpful
            caret
            Q:I want to put Sandpiper Oak 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring in my kitchen. We have a table with 4 chairs. Will the chair legs dig into the flooring and leave indentations, I weigh 200 Lbs.
            by|Nov 30, 2023
            1 Answer
            Answer This Question

            A:  Thank you for your question- We recommend using flat floor protectors (nylon or felt) on all furniture legs. Periodically clean protectors to remove grit that may become embedded and cause scratching.

            by|Feb 25, 2024
              1 found this answer helpful
              caret
              Q:What adhesive do you use
              by|Nov 21, 2023
              1 Answer
              Answer This Question

              A:  Thank you for your question- We can send you a few bottles. Please email claims@hmtx.global. We will need to get your name, etc. You can also use super glue but be careful not get any on the floor itself.

              by|Feb 25, 2024
                1 found this answer helpful
                caret
                Q:Scratch repair?
                by|Nov 19, 2023
                1 Answer
                Answer This Question

                A:  Thanks for your question. Light scratches and scuffs can be disguised with a melamine pad (i.e. Magic Eraser) but deeper scratches (where you can see black or white) can only be fixed with a plank replacement. You can see the plank replacement video here: https://www.youtube.com/watch?v=XWqoLy_e12o

                by|Feb 25, 2024
                  1 found this answer helpful
                  caret
                  Q:How do I go about filing a warranty claim? I have had this floor 5 years and the scratches are absolutely horrible.
                  by|Nov 18, 2023
                  1 Answer
                  Answer This Question

                  A:  Thanks for your question. Please give us a call and we can send you a claim form. (866) 843-8453

                  by|Feb 25, 2024
                    1 found this answer helpful
                    caret
                    Q:I need 3 more strips. Do I need to buy a whole case?? Why can't I get a few overages?
                    by|Nov 17, 2023
                    2 Answers
                    Answer This Question

                    A:  Thank you for your question- Home Depot only sells by the carton I believe. You would need to check with them.

                    by|Feb 25, 2024
                      1 found this answer helpful

                      A:  Buy a full case then Sell the remaining to someone in your same position.

                      by|Dec 5, 2023
                        caret
                        Q:How do I install on concrete terrace
                        by|Nov 14, 2023
                        1 Answer
                        Answer This Question

                        A:  Thank you for your question- This product isn't approved to be installed on a concrete terrace. Allure must be in a temperature controlled environment.

                        by|Feb 25, 2024
                          2 found this answer helpful

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                          current item

                          Wear Layer Thickness (mil)

                          4 MIL

                          4 MIL

                          4 MIL

                          4 MIL

                          Approximate Plank Size (in.)

                          36 x 6

                          36 x 6

                          36 x 6

                          36 x 6

                          Features

                          Mark Resistant, Scratch Resistant, Skid Resistant, Stain Resistant

                          Mark Resistant, Scratch Resistant, Skid Resistant, Stain Resistant

                          Mark Resistant, Scratch Resistant, Skid Resistant, Stain Resistant

                          Mark Resistant, Scratch Resistant, Skid Resistant, Stain Resistant

                          Installation Method

                          Grip Strip

                          Grip Strip

                          Grip Strip

                          Grip Strip

                          Flooring Look

                          Wood Look

                          Wood Look

                          Wood Look

                          Wood Look