Questions and Answers for TrafficMaster Brushed Oak Taupe 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)
A: Thanks for your question. Home Depot lists the sample size as 6" x 7".
by|Jul 15, 2024
Q:So ayer installed, what temperature can it be exposed to?i live in a hot humid climate area, and only is the ac during summer! Can i still use it at these temperatures? 90 degrees plus!
by|Jul 4, 2024
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A: Thanks for your question. Before, during, and after installation, the product should be kept between 65 and 85°F.
by|Jul 8, 2024
Q:Does the warranty remain valid if the owner sells the home? Is the new owner protected?
by|Jun 25, 2024
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A: Thank you for your question- This warranty is not transferable. Only valid to original purchaser as long as you live in the house.
by|Jun 25, 2024
Q:I had this floor installed and there seems to be a number of white spots. By chance does this mean the flooring is defected?
by|Jun 25, 2024
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A: Thank you for your question- Do the spots look white in the knotted areas? Please review the product hd.com. This isn't a defect, it's just part of look on the product. If would like to discuss further, please give us a call at 866-843-8453.
by|Jun 27, 2024
Q:How many to repeat the pattern? Smfers
by|Jun 15, 2024
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A: Thanks for your question. There are a minimum of 4 unique patterns.
by|Jun 17, 2024
Q:do i need to purchase the padding for under the floor
by|Jun 15, 2024
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A: Thanks for your question. You cannot use padding/underlayment under this plank. That will void the warranty.
by|Jun 17, 2024
Q:Can I use this in busy hallway
by|Jun 8, 2024
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A: Thanks for your question. This product has a residential warranty so as long as the hallway is in your home, it should be fine. It is not warrantied commercially. If you have questions, please give us a call. (866) 843-8453
by|Jun 10, 2024
Q:Does the traffic masters oak match the old allure autumn oak flooring
by|May 28, 2024
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A: Thanks for your question. Oak and Autumn Oak are the same product but different colors.
by|May 28, 2024
Q:Do you keep this plank in a temperature - controlled room 65–85-degree at all times or just during the installation? I Installed some Allure years ago in a rental home and still holding up great with temperatures at times well below 65 degrees.
by|May 3, 2024
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A: Thanks for your question. For the flooring to perform properly (and to maintain the warranty) the flooring needs to be kept between 65-85°F at all times; during acclimation, during install, and after.
by|May 3, 2024
Q:Installation included ?
by|Apr 30, 2024
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A: Thanks for your question. Installation is not included in Home Depot's price. Please contact your local store for installation info and prices.