Q:Would like to use on an exterior gate with reach in access on the inside. Can it be set for it not to unlock with the inside handle?
by|Jan 7, 2021
1 Answer
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A: No, it can't. Also only the exterior assembly is waterproof.
by|Jan 12, 2021
Q:Can the latch be reversed so it can be used on an out swing door?
by|Dec 15, 2020
1 Answer
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A: Yes it can.
by|Dec 15, 2020
Q:OR, is there a broze backplate that would be under the handle unit and cover the existing deadbolt hole ?
by|Nov 5, 2020
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Q:Does this lock work with Nexia?
by|Oct 19, 2020
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Q:does this have finger and key pad access from both sides of the door or only one side or does the door handle work to get out?
by|Aug 3, 2020
2 Answers
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A: This has fingerprint and keypad access from outside of the door only. You can always use the door handle to get out from inside.
by|Aug 3, 2020
A: Just the onenside.
by|May 18, 2021
Q:There appears to be groves to hold the handle in place on the bracket but they aren’t working. How do I secure the handle so it does not pull off when I close the door?
by|Jul 21, 2020
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Q:Where do I get the bridge to work with Alexa
by|Jun 2, 2020
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Q:is this waterproof, dustproof, please details thanks
by|May 11, 2020
2 Answers
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A: The exterior part of the lock is weatherproof, waterproof and dustproof.
by|May 11, 2020
A: Yes, this is waterproof and dustproof.
by|May 13, 2020
Q:Can this be used if you have a dead bolt on the door
by|May 11, 2020
1 Answer
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A: You need an accessory - deadbolt cover plate to cover the hole left by your current deadbolt after removing it.
by|May 26, 2020
Q:My door has a 5" backset. How can I modify this lock?
by|May 7, 2020
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A: Unfortunately not. It works for 2-3/8” or 2-3/4” backset.