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Customer Reviews for Ultraloq Satin Nickel Bluetooth Enabled Fingerprint and Touchscreen Smart Door Lock

Internet #300815270

Model #UL3-BT-SN

Store SKU #1002229282

  • Use a fingerprint, code, key or smartphone to unlock
  • Reversible handle works for left-handed or right-handed doors
  • Automatically relocks after four seconds for your convenience

Customer Reviews

  • 4
    out of 174 reviews
  • 73% recommend this product
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Showing 1-30 of 174 reviews
handle issues
The fingerprint works great! I enjoyed this product. However i gave it 2 stars because the handle comes off easily and its not the best assembly process. Its hard to get a hold of the manufacturers warranty. I would buy again if they have a different handle design. Works good with the app. The handle came off the first year i bought it so i tightened and it lasted another couple months before the constant use of it wore it down quickly.
by
    • Recommended
    Very sturdy and easy to use. Fingerprint works so well that I have forgotten my code, but I reme...
    Very sturdy and easy to use. Fingerprint works so well that I have forgotten my code, but I remember someone else's. The ability to give people codes is great - see how often the dog walker, etc. comes. Install was a cake walk.
    by
      • Recommended
      When I tried the Ultraloq UL3 from U-tec I'll admit I was a little apprehensive. I didn't really ...
      When I tried the Ultraloq UL3 from U-tec I'll admit I was a little apprehensive. I didn't really like the idea of my door being at the mercy of battery life or a computer. It wasn't long after I opened the box and did a little research that my concerns were laid to rest. When I took the lock out of the box I was surprised by the weight and the quality of its construction. This thing is heavy and well built. Obviously I didn't try to smash it or anything but I can tell it is very well made and won't come apart if it's tampered with. Security being my main concern, I was eager to give it a try at this point. In the box there were a couple of installation templates and instructional booklets along with all the tools and hardware required for installation. The manufacturer boasts that the lock can be installed in ten minutes and they're not far off. It took less than fifteen for me but I have a pretty heavy steel door. That made the drilling a little more difficult. That said, 15 minutes is still very quick to be installing a lock of this nature. It was very easy. Once the lock was mounted on the door, I had it set up for use in a couple more minutes. Again, very easy to set up. Once the lock was mounted and programmed it was time to download the Ultraloq app to my smartphone. Total setup time including the app was 17 -20 minutes tops. I was very impressed. The Ultraloq UL3 is impressive in construction, appearance, and ease of use. However it has many features that make it a very good choice as well. It can store 95 individual fingerprints and 95 individual codes making it great for both home and business environments. The touchpad has no buttons to wear out over time. It is an OLED touchscreen that conveniently senses the users hand to ready itself for code entry. The fingerprint scanner is accurate and easy to use. There is an emergency mechanical key that allows entry even in the event of a power failure or malfunction. Besides normal operation the user can set the lock to either "lockout" or "passage" mode. This allows the lock to be disabled to any entry method other than a key or to be left unlocked until the user is ready. All of this can be managed from your smartphone via Bluetooth 4.0. With the Ultraloq app users can unlock, lock, toggle mode, manage users, and view a entry log. User information can be backed up on the "U-cloud" and imported again so you never lose your setup. Plus there is a "knock" feature that allows you to unlock the door by knocking on your phone even if it's in your pocket. Take everything I've said into consideration and add that the battery life is 8,000 cycles or roughly a year and you have a quality product. Ultraloq offers a 30 day money back guarantee and an 18 month electronic warranty. More information can be found with the manufacturer. When compared to other keyless locks there are areas that the UL3 are stronger and a few that are weaker. That said, you won't find a model with all these features and solid construction for the price. All in all, the Ultraloq UL3 is a quality product that is incredibly easy to use. I highly recommend it.
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        • Recommended
        17 found this review helpful
        A lock that does not lock?
        We were super excited to install these on all our inside doors because we love our Ultraloq deadbolt, but it lacks the ability to lock the door other than a timer or the app (i.e. no button to lock using the hardware inside or outside the door).
        by
          Works flawlessly
          I had a Ultraloq UL3 for 6 years. Decided to upgrade to the Bluetooth version and change colors. Works perfectly and was super simple to set up with the app. Definitely worth the money for the convenience. Perfect for kids to access house.
          by
            Ultraloq UL3 BT (2nd gen)
            Everything works well easy install and easy setup.
            by
              Don’t waste your money! This lock was defective right...
              Don’t waste your money! This lock was defective right out of the box! Customer service was a joke- there was a recorded answering message and no one called back when we left a message. Email was worse I think the come out of China. Home Depot is selling substandard items!
              by
              • Verified Purchase
              Figerprint ID still not working
              [This review was collected as part of a promotion.] My second Ultraloq lock after first gen lock failed (many years in use). As with the first lock this gen 3 lock still will not recognize my fingerprint. This feature is totally useless. Otherwise the lock works as described and is easy to install. Unlike the first gen lock, this does not give an audible signal that the lock is disengaged after entering the pass code. Hopefully I'll get as many years of service from this one as the last.
              by
                Ultraloq UL3BT 2nd Gen
                Awesome Lock! Very convenient, don't ever have to worry about loosing my keys. Would definitely purchase again
                by
                  UltraLoq Works Great
                  The UltraLoq is easy to install an set up. The whole family finds it so useful that I have put them on several doors throughout the house. Highly recommended
                  by
                    Nice door lock handle
                    Got the items in a few days after ordering it, read the easy install instructions and now I have a working door handle without using my keys just my finger print! Great product!
                    by
                      The best solution for my application
                      [This review was collected as part of a promotion.] Easy to install. Works perfectly. My issue (as you can by the photos) was that I needed a dimension that was narrow enough to fit on the frame panel. Most electronic locks are fat and cumbersome. This one’s dimensions are perfect, narrow yet the lever hardware is large. The fingerprint identification works flawless and the code features are fantastic
                      by
                        It broke down eight months later
                        It always shows low battery, no matter I have changed all kinds of new batteries, reset, disassemble and reinstall
                        by
                          • Recommended
                          Toms Review
                          Great, I really like the easy management features and setup.
                          by
                            So much better
                            I like this newer version than the previous. It works solidly, no hiccups. Program it one time and that’s it. No reprogramming ever. It just works like it should. It’s awesome. Aloha.
                            by
                              Excellent Quality
                              Easy to install. Was very surprised by the easiness to program finger prints. WIFI worked without a glinch.
                              by
                                One of the Best
                                I now own 5 Ultra different models for different uses. I've tried many other brands and none compare to Ultra. Three of them are on rental properties in Belize 30' from the ocean. They work flawless from the USA and the tough salt sea is no match to an Ultra lock.
                                by
                                  Truly works as advertised
                                  One of those things that deliver unlike many others. This is my 2nd lock. No issues after 2 months.
                                  by
                                    Works Good
                                    [This review was collected as part of a promotion.] Items works well, my only complaints are that there are no timers or a way to set up a time for "normal" and "passive" mode. I use these for public bathrooms, I would love it to lock at a certain time and go passive at another. Google assistant does not bypass this either, if the lock is in passive, you can't lock it with voice, you have to change it to normal in the app.
                                    by
                                      We put this on our bedroom to keep unwanted guests...
                                      We put this on our bedroom to keep unwanted guests from going in our room and to prevent our children from going through and taking stuff out of our room without permission. It works great
                                      by
                                      • Verified Purchase
                                      Best lock so far!
                                      [This review was collected as part of a promotion.] I have several of these locks along with the ubolt pro wifi. The finger print works pretty well and very happy with it. I use it in an office setting and each of our employees has it setup. Works well enough to not have to reconsider a different brand. App works very well and no complaints here. Customer service is solid as well. Had an issue with another lock and they sent a replacement. However it did take a week and a half to get it.
                                      by
                                        Easy to install and handle
                                        [This review was collected as part of a promotion.] I used this lock for my bedroom door (it does not work for my main door of the apartment). First of all it was so easy to follow the directions and install it myself. Once installed, it worked perfectly and since then i am sure my bedroom is safe and secure since no one can open it but just me.
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                                          by
                                          • Verified Purchase
                                          Easy to install and set up....
                                          Easy to install and set up.
                                          by
                                          • Verified Purchase
                                          Junk... Absolute Junk
                                          Great concept. However, this is the second lock purchased. We had issues with the mechanics of the first lock. The door would only open if you opened by turning the handle up, not down. The company tried to send new "guts" for replacement, however the guts were for another product. We truly loved the product other than handle issue, and we continued to use for about a year and a half. Then finally, the handle would not operate up or down. Not sure why, but in a weak moment, we gave the company the benefit of the doubt and chalked it up to a bad unit. So, we bought another unit. Exact same one. Purchased 10/27/2021. Within 2 months, the finger print reader went inoperable so we just started using the code. It was easier than pulling the lock again and returning it. NOW today, we get home and the entire lock will not operate. No fingerprint or code. SO locked out of the house all together. No option other than to call a lock smith. I did give the product a 2 rating because it is a great concept.... Other than that. JUNK JUNK JUNK
                                          by
                                            Great lock
                                            [This review was collected as part of a promotion.] This is my second ultra lock that I bought they both work great. I bought this one specifically for the Bluetooth availability. Easy to install and easier to use. I recommend it highly
                                            by
                                              The best fingerprint door lock I've ever owned!...
                                              The best fingerprint door lock I've ever owned!
                                              by
                                              • Verified Purchase
                                              by
                                              • Verified Purchase
                                              Haven’t been able to get the fingerprint reading feature to...
                                              Haven’t been able to get the fingerprint reading feature to function correctly.
                                              by
                                              • Verified Purchase
                                              Excellent lock so far
                                              [This review was collected as part of a promotion.] I am very pleased with this lock so far. It alerts me on both successful and failed access attempts, and is easy to use. It does mis-read my fingerprint on occassion if I do not place my finger perfectly on the reader, but all in all it performs well. I have had no issues at all with the keypad. I would absolutely recommend this lock to you if you are looking for a lock with these features.
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                                                Showing 1-30 of 174 reviews