Q:How do I change the battery if i have lost the key? The battery is flat and not allowing any entry
by|May 4, 2020
2 Answers
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A: In that case you need to call locksmith for help. It is recommended to keep your key in a safe place outside your house.
by|May 26, 2020
A: Screw drivwe will open the battey compartament.
by|May 18, 2021
Q:Can there be more than one administrator to access the controlling features on the app......both husband and wife ?
by|Dec 16, 2019
1 Answer
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A: Yes, there can be more than one administrator to access the controlling features of the app.
by|Dec 22, 2019
Q:Can the automatic lock feature be shut off?
by|Nov 18, 2019
1 Answer
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A: Yes, you can.
by|Dec 23, 2021
1 found this answer helpful
Q:My front door has two holes . I am still able to use this ?? I really hope so
by|Oct 27, 2019
1 Answer
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A: You could, but you would need to mount this in the upper hole, and put a deadbolt in the lower hole
by|Nov 1, 2019
Q:Does this lock have one single App that can manage multiple locks?
by|Oct 9, 2019
1 Answer
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A: Yes, it can manage multiple locks.
by|Oct 10, 2019
Q:Does ultraloq Bluetooth require a hub?
by|Jan 17, 2019
2 Answers
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A: No, Hub is not required to use the Bluetooth feature. However, we have Ultraloq Bridge WiFi adaptor, which works with Ultraloq UL3 BT for remote control from anywhere.
by|Sep 16, 2020
2 found this answer helpful
A: No, this product does not require a hub.
by|Sep 16, 2020
1 found this answer helpful
Q:Is this adjustable to a 2 3/4" backset?
by|Jan 15, 2019
1 Answer
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A: Yes, it is.
by|Jan 18, 2019
Q:Does this work with Alexa?
by|Nov 24, 2018
2 Answers
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A: No, this model is not Alexa compatible.
by|Jan 12, 2020
A: Hey Pedro! You need Ultraloq Bridge - a Bluetooth to WiFi hub to work with Alexa.
by|Sep 16, 2020
2 found this answer helpful
Q:Is it possible to open the gate lock for a visitor from a remote location using my cell phone? Thank you!
by|Jul 9, 2018
1 Answer
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A: Yes, the manufacturer has released an accessory called Bridge for remote access.
by|Oct 30, 2018
Q:Can you disable a someone access code remotely?
by|Jun 14, 2018
2 Answers
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A: Yes you can.
If you are Admin user, and you have Ultrloq bridge and using U-tec app, you will be able to disable users remotely.