Questions and Answers for Vissani Caprelo 30 in. 320 CFM Convertible Under Cabinet Range Hood in Stainless Steel with LED Lighting and Charcoal Filter

A:  Dear Zale, Thank you for your question. More information regarding ductless use and installation can be found on page 10 in the owners manual under "Installation " section. If you have more questions, please e-mail us at vissani@conglom.com or by calling 1-888-449-9197 between 8:30 am - 5 pm, EST, Monday-Friday.

A:  Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your question. This model can do both ducted or ductless, you have your choice upon installation to do either type of venting. The included charcoal filter is for ductless applications only.

A:  Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your question. The 5 watt lamp referred to is a LED lamp. The one you found at 35W is an incandescent halogen lamp and yes it can be used in the range hood. The difference is the LED will last much longer and creates considerably less heat than the halogen.

A:  Dear Yesenia, thank you for your question. If you require replacement parts, please contact our customer service team at vissani@conglom.com or1-888-449-9197 between 8:30 am - 5 pm, EST, Monday - Friday.

A:  Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your question. Convertible means it can do either ducted or ductless so you have the choice to use whichever method best suits your application.

A:  Thank you for posting your on-line feedback. We would like to take this opportunity to respond to your question. Only if you continuously remember to wash at low temperature. We believe it's safer to wash by hand in warm water and dish soap for the reason you describe above.

A:  Dear customer, If you are missing parts or if you require replacement parts, please contact our customer service team at vissani@conglom.com or 1-888-449-9197 between 8:30 am - 5 pm, EST, Monday - Friday. Identify the required part(s) and have the part number(s) ready.

A:  Dear customer , thank you for your question. It is 4” from the front face to the top edge. Then another 2” to the back of the top vent – total 6” if you're are interior venting. I assume you are wondering how far it should stick out from the cabinet. For additional support or questions, please call 1-888-449-9197 between 8:30 am - 5 pm, EST, Monday- Friday EST.