Customer Reviews for 3/4 in. x 4 ft. x 8 ft. Ground Contact Pressure Treated Pine Performance Rated Sheathing Plywood
- 2X the protection compared to Above Ground treatment
- Treated for protection against fungal decay, rot and termites
- Ideal for decks, walkways, landscaping and other outdoor projects
Customer Reviews
Aug 14, 2024
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Aug 8, 2024
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Aug 7, 2024
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Aug 7, 2024
I got the plywood and my handyman never told me about the quarter inch brown holes it had. I payed like $47 dollars for two sheets of plywood. I cannot believe you would send damaged material like that. Well my handyman cut it up and put it into my outdoor shed. I was so unset. I had to patch up those holes and put treated paint just to cover up that mess. Do you always deliver damaged Plywood. I should get some kind of refund. Not happy with this. Check your material before sending it to your customers. $79.00 delivery charge was a lot too. :o(
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Response from UFPI RepresentativeAug 8, 2024
Dear Carmen, ProWood appreciates your business and values your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Aug 7, 2024
I was given a Warp plywood
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Response from UFPI RepresentativeAug 8, 2024
Dear Home Depot Customer, ProWood is sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Aug 7, 2024
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Aug 7, 2024
The sheets that were delivered were damaged and coming apart.
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Response from UFPI RepresentativeAug 8, 2024
Dear Home Depot Customer, ProWood appreciates your business and values your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Aug 7, 2024
Great customer service!
We appreciate the fact that Home Depot will cut wood for you!
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Response from UFPI RepresentativeAug 8, 2024
Dear Home Depot Customer, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please email our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 1, 2024
Product worked for the floor I was using it for. Has some bubbles in it from the treating. One pc I had to return for a new one due to a defect from the mill.
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Response from UFPI RepresentativeAug 1, 2024
Dear Home Depot Customer, ProWood appreciates your business and values your feedback. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from people like you. If you still have questions on how to install this product, please contact us at CustomerService@ProWoodLumber.com, and one of our customer service representatives will be happy to assist you.
Aug 1, 2024
little on the pricy side for plywood, one sheet de-laminated
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Response from UFPI RepresentativeAug 1, 2024
Dear Rick, ProWood appreciates your business and values your feedback. We are sorry you had an unfortunate experience with this product. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you
Jul 31, 2024
Wood was not flat it was warped
I didn’t want to bother with the whole return to I just made it work
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Response from UFPI RepresentativeAug 2, 2024
Dear Mariya, thank you for sharing your experience with us. If there’s anything we can do to help you with this product, please email our customer service department at CustomerService@ProWoodLumber.com, referencing this review. One of our representatives will be happy to assist you.
Jul 21, 2024
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Jul 10, 2024
There were many knots, checks, and delaminations. Awful looking plywood. I had it delivered bc I didn;t want to pick up due to the weight of the plywood. I wouldn't do this again bc I would rather select the pieces myself. Delivery guys did the best they could with pouring rain.
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Response from UFPI RepresentativeJul 12, 2024
Dear Home Depot Customer, ProWood appreciates your business and values your feedback. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from people like you. If you would like the opportunity to discuss the issue before we can reach out to you, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jul 10, 2024
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Jul 10, 2024
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Jul 3, 2024
Pallet was delivered after being left in the rain all night long. Wood was warped and chipping before we ever even unstacked it. Every board was soaked completely through. Sending it back was simple enough (except the part where the automated call tree hung up on me as soon as I mentioned a "return"), but it took nearly two weeks to get my refund cause apparently they never actually pressed the "Give back money" button after they picked up the delivery.
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Response from UFPI RepresentativeJul 5, 2024
Dear Moist, Thank you for letting ProWood know about your frustrating experience with the selection of lumber that your local store has in stock. We do value you as a customer and can assure you that our lumber is normally of excellent quality. We will look further into this matter. If there is anything that we can do, or if you would like to discuss this further, please e-mail our customer service department at CustomerService@ProWoodLumber.com, referencing this review, and one of our representatives will be happy to assist you.
Jul 3, 2024
was perfect for what I needed
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Response from UFPI RepresentativeJul 5, 2024
Dear Carol, Thank you for the excellent review! ProWood really appreciates your business, and we hope that you enjoy your project for many years to come! If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jul 3, 2024
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Jul 3, 2024
piece was delaminating it was curbside pick up sheet was also warped multiple ways
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Response from UFPI RepresentativeJul 3, 2024
Dear Costa Custom Boats, ProWood appreciates you taking the time to let us know about your frustrating experience and we value your feedback! We do value you as a customer and can assure you that our wood is normally of excellent quality. However, as wood dries, it may split, cup and warp, which are natural occurrences of wood. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jun 28, 2024
Not light weight. The sheets were extremely heavy due to moisture. Strapped it down before use and some warped so bad the were unusable. Again made in the USA. Come on suppliers have some pride in your products.
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Response from UFPI RepresentativeJul 2, 2024
Dear Home Depot Customer, ProWood is sorry to hear this lumber did not meet your expectations. Treated wood is typically still wet when it's delivered to our retailers. As wood dries, it may split, cup and warp, which are natural occurrences of wood. If you would like the opportunity to discuss this further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jun 26, 2024
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Jun 26, 2024
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Jun 26, 2024
1 ordered 5 sheets of 3/4" treated plywood from the Scottsbluff Home Depot. When the order arrived they had 1 sheet of 3/4" and 4 sheets of 1/2". The delivery crew returned the 1/2" sheets. The follow up delivery (of the other 4 sheets) turned into a large issue because Home Depot attempted to send sheets that were unfit for use. I will probably pay the higher price and purchase from the local lumber yard next time.
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Response from UFPI RepresentativeJun 28, 2024
Dear OK but not great, thank you for letting ProWood know about your frustrating experience with the customer service you received from your local Home Depot store. We really appreciate your business with this lumber and hope that you enjoy your project for years to come. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at CustomerService@ProWoodLumber.com, and one of our customer service representatives will be happy to assist you.
Jun 26, 2024
Good product, solid flooring for my shed.
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Response from UFPI RepresentativeJun 26, 2024
Dear Bmt, ProWood appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jun 20, 2024
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Jun 19, 2024
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Jun 19, 2024
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Jun 19, 2024
The product itself was fine, but the cutting was messed up which is going to make even more work for me had they been cut correctly. The second order wasn't cut at all despite being told it was ready to pick up. The person picking up for me actually had to help the associate load it into the cutting machine to be cut!
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Response from UFPI RepresentativeJun 19, 2024
Dear Mechelle, ProWood appreciates you taking the time to let us know about your frustrating experience with the lumber that your local store representative picked out and the customer service you received from them. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at CustomerService@ProWoodLumber.com, and one of our customer service representatives will be happy to assist you.
Jun 19, 2024
The wood was in ok shape little warped and had a lot of knots but overall ok
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Response from UFPI RepresentativeJun 19, 2024
Dear Sadie, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jun 12, 2024
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