Bought this lattice to build deck skirting. Most of the pieces needed odd angles and cuts. It cut great with a circular saw.
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Response from UFPI RepresentativeAug 25, 2022
Breadtruck, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com.
Recommended
1 found this review helpful
Sep 4, 2024
Junk never buy again...
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Response from UFPI RepresentativeSep 4, 2024
Dear Home Depot Customer, we are sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Aug 28, 2024
Very low quality. Very inferior to the same lattice I had gotten a few years ago Very rough with lots of splinters..
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Response from UFPI RepresentativeAug 28, 2024
Dear Home Depot Customer, we are sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Aug 15, 2024
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Verified Purchase
Jul 31, 2024
Very pleased with the quality of the lattice panel..
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Response from UFPI RepresentativeAug 1, 2024
Dear (insert name), thank you for sharing your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 31, 2024
This lattice panel was over $32 with tax and the wood is splitting in 2 areas. It also has 1 very large knot hole. Unfortunately, this was the best lattice panel on the shelf.?
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Response from UFPI RepresentativeAug 2, 2024
Dear Home Depot Customer, we’re so sorry to see that you had a less than stellar experience with our product. If you’re open to discussing it further, we’d love to know the details and try to make this right. Please reach out to us at UFPRetailCS@UFPI.com. We’d welcome the chance to earn back your business.
Verified Purchase
Jul 3, 2024
There isn't a lot to say about a price of lattice but it was very well made . Would but again. Thank you.
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Response from UFPI RepresentativeJul 5, 2024
Dear Home Depot Customer, Thank you for your great review! We're really glad that these X worked out well for you! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 3, 2024
The plastic lattice is very thin and isn't rigid enough to hold itself vertical or horizontal without bending. I had to build a frame out of 2x2s to use it for cucumbers and zuccini vines to climb. The Pine lattice was normal, I'm using it to replace a couple broken lattice pieces in a fence..
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Response from UFPI RepresentativeJul 3, 2024
Dear DepotBro, We are sorry to hear this product did not meet your expectations. If you would like the opportunity to discuss the issue further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Jun 13, 2024
Lattice is fine. It will only last a few years so I feel the price of it should be lower.
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Response from UFPI RepresentativeJun 13, 2024
Dear HomeDepotCustomer, UFP Retail is sorry to hear this product did not meet your price expectations but do appreciate your feedback. Unfortunately, we are unable to comment on the price of different products as final pricing is set by the retailer. If there is anything that we can do regarding the product itself, please reach out to us at UFPRetailCS@UFPI.com.
Verified Purchase
Jun 12, 2024
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Verified Purchase
Jun 12, 2024
Greatly helpful for my plants
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Response from UFPI RepresentativeJun 12, 2024
Dear Mahi, we appreciate your business and value your feedback. If there is anything else that we can do for you, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 12, 2024
Exactly what I ordered & arrived when expected
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Response from UFPI RepresentativeJun 12, 2024
Dear Susan, thank you for sharing your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 10, 2024
Really rough cut, with several broken slats
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Response from UFPI RepresentativeJun 11, 2024
Dear Mike, Thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
May 29, 2024
Some of the lattice was damaged, but Home Depot replaced it.
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Response from UFPI RepresentativeMay 30, 2024
Dear Home Depot Customer, We appreciate your business and value your feedback. If there is anything else that we can do for you, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
1 found this review helpful
May 29, 2024
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Verified Purchase
May 22, 2024
Great quality and service
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Response from UFPI RepresentativeMay 28, 2024
Dear Marjorie, we appreciate you taking the time to let us know about your experience! We are very glad to hear that you are satisfied with our product. If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
May 22, 2024
Got it home and found 2 of the lattice near and end broken and several nails pulling apart. Have to repair before I can place on bottom of my rear deck area. Not good quality for the money
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Response from UFPI RepresentativeMay 22, 2024
Dear Les, Thank you for letting us know about your frustrating experience as well as reaching out to us recently by email. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. Please continue to work with our Customer Service Representatives regarding your situation and let us know in the future if you ever have any additional questions or concerns about our products by reaching out to us at UFPRetailCS@UFPI.com. Thank you!
Verified Purchase
May 2, 2024
Lattice was cracked in several places.
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Response from UFPI RepresentativeMay 3, 2024
Dear Hal, Outdoor Essentials appreciates your business and values your feedback. We are so sorry that you received this product with delivery damage from the store. We do value you as a customer and can assure you that this product is normally of excellent quality. If you would like the opportunity to discuss the issue further, please reach out to us at 1-844-529-5882 or CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Apr 24, 2024
Solid product, well made and easy to install
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Response from UFPI RepresentativeApr 29, 2024
Dear George, we appreciate you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Apr 3, 2024
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Verified Purchase
1 found this review helpful
Apr 3, 2024
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 15, 2023
The product is fine. I bought it that day because I wanted it cut so I could install it that day while I had good weather. You wouldn't cut it because it is lattice. I bought it anyway but I will probably wait until spring to finish this up.
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Response from UFPI RepresentativeNov 15, 2023
Dear Tom, thank you for sharing your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 18, 2023
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Verified Purchase
Sep 7, 2023
The lattice makes area look refreshed.l love it
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Response from UFPI RepresentativeSep 21, 2023
Dear Patricia, thank you for sharing your experience! If there’s anything else that we, as the manufacturer, can help you with regarding this lumber, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Sep 6, 2023
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Verified Purchase
Aug 9, 2023
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Response from UFPI RepresentativeAug 8, 2023
Dear EVE, thank you for your wonderful review! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 28, 2023
Poor quality and in bad condition when delivered. All were returned and vinyl was ordered
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Response from UFPI RepresentativeJun 30, 2023
Dear RENEE, we’re so sorry to see that you had a less than stellar experience with our Lattice. If you’re open to discussing it further, we’d love to know the details and try to make this right. Please reach out to us at UFPRetailCS@UFPI.com. We’d welcome the chance to earn back your business.