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Customer Reviews for American Standard Cadet 3 2-Piece 1.0/1.6 GPF Dual Flush Elongated Toilet in White

Internet #202954424

Model #3380.216ST.020

Store SKU #471140

  • Includes slow-close seat and wax ring
  • Dual flush offers full flush and water-conserving light flush
  • EverClean inhibits the growth of stain and odor causing mildew

Customer Reviews

  • 4.3
    out of 1,005 reviews
  • 74% recommend this product
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Showing 1-30 of 1,005 reviews
Toilet seems loud when tank is filling up. Would rate Home...
Toilet seems loud when tank is filling up. Would rate Home Depot services very poor regarding assistance for installation. Called multiple times to attempt to schedule installation and phone would just ring. Went in person and was redirected from installation desk to plumbing and then service counter. No one seemed to know what they were doing or go about initiating services. Did not request installation service on purchase which was a mistake and attempting to do this after purchase was a waste of time. Ended going elsewhere to have toilets installed
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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    Very happy with. Sharp looking design. Strong flush, 2 different...
    Very happy with. Sharp looking design. Strong flush, 2 different flush buttons. May replace 2 others with this soon.
    by
      Nice toilet, vague adjustment instructions
      This is the 3rd Cadet 3 Siphonic dual flush toilet I installed in my house - replacing old American Standard Cadet toilets installed in 1994. Installation is easy. Flushes smoothly and effectively on both flush options. Interior surface is very smooth and easy to clean. Instructions as to how to adjust the flushing mechanism and the instructions have minimal diagrams for adjustment. This needs improvement.
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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            It took me sometime to get it from running.bbbbut ok...
            It took me sometime to get it from running.bbbbut ok now.
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              Cannot fairly rate because the toilet won’t be installed until...
              Cannot fairly rate because the toilet won’t be installed until January 2022.
              by
                LOVE-LOVE-LOVE !!!!
                BEST TOILET THAT I HAVE HAD IN MY 72 YEARS !!! GREAT HEIGHT , FLAT TOP THAT I CAN PUT THINGS ON , LOVE THE DUAL FLUSH . DON'T HESITATE !!!!
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                  • Recommended
                  Toilet kept refilling will an internal leak. We had to...
                  Toilet kept refilling will an internal leak. We had to return.
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                  Response from AmericanStandardBrandsNov 10, 2021
                  KAREN,
                  Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
                    1 found this review helpful
                    by
                      Valve leaks and I don't know how to fix it.
                      The valve leaks and I cannot figure out how to fix it. I also can't find anything in support that will help. 5-6 times a day the toilet will run for a minute and shut off...so the valve must be leaking. I have made sure there is no trash under it. If you can provide help with this, I might change my star rating.
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                      Response from Consumer ConnectionsOct 27, 2021
                      Thank you for your review as it is very important to us, we are very sorry for the negative experience and the inconvenience this has caused you. Please contact us directly at 1-800-442-1902 and mention the title of this review, so that we can help get this issue resolved and restore your faith in our products. Sincerely American Standard Brands.
                      • Verified Purchase
                      Push button will not work
                      When I first installed the toilet, it worked ok, but after a month or 2, the liquid waste flush doesn't completely flush. I have watched videos about this and have tried many different adjustment settings but no improvement. The solid waste flush is good
                      by
                      Response from AmericanStandardBrandsOct 26, 2021
                      Tomd,
                      Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team AmericanStandard
                        1 found this review helpful
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
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                          by
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
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                                Love this toilet! The height is great. The flush is...
                                Love this toilet! The height is great. The flush is powerful!
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                                  Rating provided by a verified purchaser...
                                  Rating provided by a verified purchaser
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                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
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                                      This toilet has worked like a charm. We love the...
                                      This toilet has worked like a charm. We love the two-button option.
                                      by
                                        Love it! Sorry I didn’t get one sooner!...
                                        Love it! Sorry I didn’t get one sooner!
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                                          Currently replaced my aging toilet with this beautiful tall dual...
                                          Currently replaced my aging toilet with this beautiful tall dual flush slo close lid and I love it. Great for my knees and self esteem!
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                                            Way too small!! In order to fit over our existing...
                                            Way too small!! In order to fit over our existing plumbing, it has to sit several inches away from the wall. It’s very uncomfortable and we are going to have to replace it.
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                                            Response from AmericanStandardBrandsOct 6, 2021
                                            DEENA,
                                            Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team AmericanStandard
                                              1 found this review helpful
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                                                Easy to install. Worked first time and every...
                                                Easy to install. Worked first time and every time very well. I’m impressed. I like the tall feature so much. Excellent idea.
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                                                  Easy install
                                                  I installed this toilet yesterday which included the removal of the old stool. Easy as could be. I highly recommend.
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                                                  • DIY
                                                  • Recommended
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                                                    Works very well with our hard water. Easy to...
                                                    Works very well with our hard water. Easy to install.
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                                                      Showing 1-30 of 1,005 reviews

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