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Customer Reviews for American Standard Cadet Elongated Antimicrobial, Soft Close Front Toilet Seat in White

Internet #313257636

Model #5503A65BH.020

Store SKU #1005428037

  • EverClean inhibits the growth of bacteria, mold and mildew
  • Slow-close hinge prevents slamming
  • Clean, transitional design complements every bathroom

Customer Reviews

  • 4.4
    out of 1,500 reviews
  • 68% recommend this product
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Showing 1-30 of 1,500 reviews
FLIMSY! BROKE IN 2 MONTHS
A flimsy design that could possibly pass if they only provided better bolts to attach the toilet seat. Plastic screws are usually OK but they have to be much thicker than the metal screws. They provided plastic screws that were so thin within a month of use broke and required replacements.. NO REASON FOR THIS! I’M PURCHASING REPLACEMENT BOLTS OTHERWISE THIS WOULD JUST GO INTO THE LANDFILL.
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Response from AmericanStandardJun 10, 2024
Hello DIY55, Thank you for reaching out to American Standard. I’m sorry to hear the mounting kit has broken on your American Standard Cadet toilet seat. I know that situation can be very frustrating. We would be happy to help you with this, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us) AmericanStandard
    • Recommended
    1 found this review helpful
    So far so good. I have not had 2 of them long. I hope they last as long as my old one's did. The ones I exchange these for lasted from 2001 to now. That's when we purchase the house. I will let ya'll know how these worked out.
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    Response from AmericanStandardDec 20, 2023
    Hello HomeDepotCustomer,

    Thank you for reaching out to American Standard. We hope you enjoy your new toilet seat! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    Little Expensive bit nice look
    Has a nice look for a plastic toilet seat. easy install and works fine.
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    Response from AmericanStandardBrandsAug 11, 2023
    Hello Zach,
    Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new toilet seat! This seat comes with a one year warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
    Sincerely,
    Nicole
    Your American Standard Consumer Connection Team AmericanStandard
      • Recommended
      Excellent and beautiful color is bright, I love this...
      Excellent and beautiful color is bright, I love this toilet seat
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      Response from AmericanStandardBrandsMar 27, 2023
      Hello HomeDepotCustomer,
      Thank you for reaching out to American Standard. We're very happy to hear that you're enjoying your toilet seat. The seats comes with a one year warranty with copy of purchase receipt. If you ever need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      2 found this review helpful
      Disappointed
      I'm usually satisfied with American Standard products but not this one. First thing l noticed after installing it, one of the 2 clips wouldn't stay shut, it kept popping up. Then l noticed the round seat is shorter & does not fully cover the porcelain like my last round toilet seat. I find this odd because I believed all round toilet seats were the same size. I will be returning.
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      Response from AmericanStandardBrandsJan 26, 2023
      Hello Cristina,
      Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you have any issues or concerns with any future American Standard products please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      2 found this review helpful
      These seats are a joke… Thin and flimsy
      I just ordered 2 of these seats because of the great reviews. These are a joke. SOOOO thin and flimsy! I’m not even going to install them. I’m trying right now to return them as I ordered these online. That is beginning another problem with how to just simply return these cheap pieces of …… I have NO idea how these got the great reviews they received online. Do Not Bother Purchasing this item! Look at the photos below, That is the entire thickness of the seat. You must be joking….. No wonder they don’t show the seat from a closed front view.
      by
      Response from AmericanStandardBrandsFeb 1, 2023
      Hello Michele,
      Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you run into issues with the return please contact us at 1-800-442-1902 with a copy of your purchase receipt and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Your American Standard Consumer Connection Team AmericanStandard
        8 found this review helpful
        I Love The American Standard Slow Closing Seat
        I always purchased and used the No Slam Toilet Seat. Due to my arthritis and stiffness in my hip flaring up as a Senior Citizen, I requested an ADA complaint toilet from my property management. The ADA complaint toilet was installed and I went to Home Depot last night and purchased the Cadet Slow Close Elongated Closed Front Toilet Seat. I love this toilet seat and it sits comfortably for me as a man weighing 180 pounds and 6 feet tall. This toilet seat is very easy to clean.
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          • Recommended
          5 found this review helpful
          Quiet close seat works well. Looks fine....
          Quiet close seat works well. Looks fine.
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            1 found this review helpful
            Sleek design
            [This review was collected as part of a promotion.] This toilet seat is great for those with children at home. It closes very slowly and without any noise! It fits perfectly in my toilet event though it is from a different brand. The design is modern and sleek, easy to clean and durable.
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              • Recommended
              Decent Product Overall
              [This review was collected as part of a promotion.] Install was very easy. Quality of toilet seat itself is fantastic. The biggest area of opportunity or concern are the bolts that attach the seat to the toilet. These are made of plastic. Because of this they are not very heavy duty and when being used with an added bidet it seems to be placing to much pressure on the nut and everyone in awhile they separate and the bolt comes off. If they were made of metal there would be no issue. But since they are plastic it is my biggest concern. But a very easy fix of going to the hardware store and swapping out for metal bolts and nuts. The seat lines up well and is simple in design. For a quick replacement this is a solid product.
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                • Recommended
                Easy to install soft close seat
                [This review was collected as part of a promotion.] Took no longer than 5 minutes to install and fit our toilet perfectly. Plastic, lighter feel than the ceramic seats and very sturdy.
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                  • Recommended
                  The toilet seat is a perfect fit and an excellent replacement for the older “wooden” seat. It was easy to install. Really like the easy closing to prevent breakage.
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                  Easy to assemble and matches toilet well!
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                  • Verified Purchase
                  Fits beautifully and it’s nice not to hear the lid slam.
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                  • Verified Purchase
                  The second day after we installed the toilet seat one of the plastic screws snapped in two.
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                  Response from AmericanStandardSep 17, 2024
                  Hello HomeDepotCustomer, Thank you for reaching out to American Standard. I’m sorry to hear your American Standard Cadet toilet seat screw has snapped. I know that would be very aggravating. If you still need help with the repair part, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us) AmericanStandard
                  • Verified Purchase
                  Have used these seats before,. Very sturdy with some flexibility. Good buy.
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                  Showing 1-30 of 1,500 reviews

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