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Customer Reviews for American Standard Champion 4 Tall Height 1-Piece 1.6 GPF Single Flush Elongated Toilet in White, Seat Included

Internet #206981670

Model #2034314.020

Store SKU #1001768495

  • Slow close toilet seat included
  • Industry-leading flush tower and trapway help prevent clogs
  • Tall height design for sitting/standing ease and comfort

Customer Reviews

  • 4.5
    out of 320 reviews
  • 87% recommend this product
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Showing 1-30 of 320 reviews
American Standard Stands By Warranty!
So, I bought this toilet in 2018, and it recently started having a defect in the front of the toilet bowl.. But, I will be totally honest! American Standard replied to me within 1 business day, and I provided detailed pictures of my issue with them. After very short deliberation on their end, they were true to their lifetime warranty on china! I received a check today from the company, and had purchased the Champion 4 because I love the 1-peice (hate two pieces), and love the flush quality.
by
Response from AmericanStandardJan 10, 2024
Hello DIYVirginia,

Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
    • Recommended
    quality lacking! where else to go?? not much
    Honestly, for $500 toilet, the supply chain quality control in mexico could be better! Hate the business drive for profit and low standards. Toilet has cracks from manufacturing in bottom trap and the “frame” that suppprts the base of the toilet isnt even! Deviates by 1/8 so i had to sand it down. Finally, there were spots of clay i had to grind down undernear because im setting it on a “repaired” flange, which has its own frame that the toilet needs to sit on. Basically, i need the bottom to be flat, and it was not… so bring out some grinding tools and be careful! Back isnt fully glazed, the bottom white glaze doesnt even meet the bottom of the toilet! Giving 3 stars because its probably better than cheapy Kholers or off-brands. See pic and decide for yourself! It will only let me upload one picture. Go JB weld!
    by
    Response from AmericanStandardDec 15, 2023
    Hello DIYVirginia,

    Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a ten year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
      Champion 4 Tall
      Pleased with the look, finish and overall quality. Flushing ability is at the top of my list, and this toilet for a water conserving toilet has a great flush cycle. The flush is not quiet though, if that is a requirement. The 16.5 rim height is a very nice feature.
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      • Verified Purchase
      After installing and using for the past month, l would rate this as a solid toilet. With the lar...
      After installing and using for the past month, l would rate this as a solid toilet. With the large trapway, clogs are nonexistent, which is nice. One less thing to worry about. One downside, that was noted in another review, was that while it had a powerful flush to rid the waste, the water flow doesn't flush the bowl clean all the time which requires the occasional brushing and 2nd flush. It is a powerful flush and not overly loud. One other thing, if you use the blue drop in cleaners, you may not get the desired result because of the raised middle where the flapper is located. It created a shallow indentation on both sides of the flapper where the blue tablet will sit and not be stirred up enough to maintain the blueness in the whole tank. I will see if placing one right in the middle of the raised part will result in better distribution of the blue. If not, then I would recommend a hanging cleaner, if you want the blue water, than the drop in. All in all, a very solid unit but with a couple of idiosyncrasies.
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        • Recommended
        9 found this review helpful
        I have an Amer. Stan. toilet for 10 yrs. It...
        I have an Amer. Stan. toilet for 10 yrs. It has the large outlet into the bowl and I have been impressed by the 1.6 GPF performance. When I remodeled I specifically sought out this brand. I live in Calif., only 1.28 GPF max allowed. I traveled across the state line to get this 1.6 GPF. Well worth it
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        • Verified Purchase
        8 found this review helpful
        Final fit very poor. After installation noticed tank cover...
        Final fit very poor. After installation noticed tank cover does not fit well on top of tank. Right side by handle fits well, the left side is a bit shorter showing unfinished ceramic at the top of the tank. Tried calling American Standard and gave up after an hour on hold.
        by
        Response from AmericanStandardBrandsSep 20, 2017
        Thank you for purchasing an American Standard product. We are very sorry for the issue you are experiencing and the inconvenience this has caused you.Your review is very important to us. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Customer Care Tech Team AmericanStandard
        • Verified Purchase
        11 found this review helpful
        I recently remodeled our downstairs bathroom and wanted to keep the old toilet because it functio...
        I recently remodeled our downstairs bathroom and wanted to keep the old toilet because it functioned very well and I have heard horror stories about these "low flow" toilets. In the process of remodeling we must have stressed the old toilet because after several months it developed a crack. My wife and I read many reviews on toilets and decided to give this one a try. I was concerned about getting a one-piece toilet into a confined space but it wasn't as bad as I thought it would be (having a very strong son to help was the difference). Although it is one piece, it weighs less than the old toilet that was two pieces. This toilet has "siphonic action" and flushes a little differently than I am accustomed to but it works great. Since I live in a state that only allows you to buy 1.28 GPF toilets, I had to "smuggle" this one into Georgia from South Carolina. So if you live in CA, TX, GA, etc. and are only allowed 1.28 GPF toilets, I highly recommend buying this toilet and have it shipped to a Home Depot in an adjacent state, it is worth the short road trip. It's the CHAMP!
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        • Verified Purchase
        • Recommended
        12 found this review helpful
        Flushing does not remove everything in the poilet.
        The design of the flow is very poor and the water justy flush from the center of the bowl, leaving the side and bottom of the toilet unclean. Even flushing it again has no effect.
        by
        Response from AmericanStandardMar 21, 2024
        Hello Peter,

        Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Champion. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

        Sincerely,

        Nicole

        Your American Standard Consumer Connection Team AmericanStandard
          Good toilet delivery untrue pay for what you don’t get
          by
          Response from AmericanStandardMar 18, 2024
          Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Love how the 1-piece toilet cleans up. Long-time plumber recommended 1.6 gal. capacity to increase pressure flow into a hybrid septic system--my 1.2 gal. Cadet model was not able to do the job, also it was more than 10 years old--time for something new. Works as expected and advertised. It's a Champion! So is Marta at the Payson, AZ Home Depot. She worked through a non-delivery issue because the toilet was lost in shipping. Lovely customer service skills in ordering another, which arrived, and making sure my HD card was not charged twice.
          by
          Response from AmericanStandardMar 13, 2024
          Hello Campbellcat,

          Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

          Sincerely,

          Nicole

          Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Toilet is excellent. The seat is quite comfortable. The flush is amazing and the tank refills quickly. So far nothing sticks to the surface of the bowl. The only negative is the unglazed portion of the lid (the bottom rim) shows slightly when installed.
          by
          Response from AmericanStandardMar 8, 2024
          Hello KC, Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Great toilet with one downside
          I love this toilet, it’s works as designed. It hardly ever gets plugged and does not use a lot of water to accomplish this. The only negative thing is that I’ve needed to buy 3 of these toilets so far, the first one the upper reservoir that holds the water to flush the toilet cracked and my second toilet cracked and leaked under the toilet bowl at the front water jet. I only had to buy a new toilet due to not having the receipt and not registering it so the cost of replacement was my fault. I recommend this toilet but make sure that you register it with American standard to take advantage of the warranty if you need it…..they save a picture of your receipt for you to make warranty claims easier.
          by
          • Verified Purchase
          • Recommended
          Had these toilet models before and they work great. After months of problems with toilet backups at our new house, I replace our builder-provided models with two of these Champion 4 models. No backup problems since! Home Depot delivered them 2 weeks sooner than promised, and the delivery itself went smoothly. The one-piece models look great and work perfectly. Highly recommended!
          by
          Response from AmericanStandardFeb 20, 2024
          Hello Bob,

          Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champions! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

          Sincerely,

          Nicole

          Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          They are everything advertised. No issues with delivery or mechanically.
          by
          Response from AmericanStandardJan 23, 2024
          Hello Steve,

          Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

          Sincerely,

          Nicole

          Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Less push more go! 3 stars because the seat will not stay locked on one side.
          by
          Response from AmericanStandardJan 8, 2024
          Hello Once and Done,

          Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

          Sincerely,

          Nicole

          Your American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Champ Again
          This is our second Champ. It never fails whatever the task
          by
          • Verified Purchase
          This toilet flushes great.
          In the past, It was always necessary to flush more than once (even 8-10 times). Plungers and Toilet snakes were regularly needed due to poor toilet design. I searched on online for recommendations for toilets with excellent flushing. The Champion 4 came with high recommendations. I replaced my toilets with these and now have one flush toilets that actually work. I am more than pleased.
          by
          Response from AmericanStandardOct 20, 2023
          Hello Maxim,
          Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! This model comes with a ten year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
          Sincerely,
          Nicole
          Your American Standard Consumer Connection Team AmericanStandard
            • Recommended
            No insulated tank, seat does not fit properly
            This is a REALLY expensive toilet, and there are things lacking or wrong that should not be. There is no insulated tank available, surely this should be a given, there are lots of people in North America who will have condensation issues in the winter. Many cheaper toilets come standard with insulated tanks. The seat does not fit properly, the mounting points are too high, so that the rear pads on the seat are not resting on the bowl rim by about 4-6 mm. From American Standard, these issues are not acceptible. The flush is great, the height is good, but so do other manufacturers
            by
              by
              • Verified Purchase
              Elongated tall toilet
              This toilet is nice although I find the flush have to be held down inorder for a full flush. The seat is extremely slow in coming down, also too thick definetly not as good as the one I bought 10 years ago
              by
              • Verified Purchase
              • Recommended
              not tall , just comfort height
              Bought this because i thought it was taller , it says tall height in description. Anyways , nope same height as the american standard i have . Returning it
              by
              Response from AmericanStandardAug 25, 2023
              Hello Danm449,
              Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Any of our Tall Height, ADA, Chair Height, or Comfort Height toilets are going to have a 16 1/2 inch bowl which is the tallest we offer. If you ever have questions about a product before purchasing, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
              Sincerely,
              Nicole
              Your American Standard Consumer Connection Team AmericanStandard
                • Recommended
                by
                • Verified Purchase
                1 found this review helpful
                by
                • Verified Purchase
                by
                • Verified Purchase
                Great fixture, seat sucks no matter what brand I purchase...
                Great fixture, seat sucks no matter what brand I purchase they send a substandard seat, for 500 dollars send a quality seat. Like putting lipstick on a pig. Someone In quality control figure it out!
                by
                • Verified Purchase
                1 found this review helpful
                The toilet looks modern and flushes nicely. It is pretty...
                The toilet looks modern and flushes nicely. It is pretty quiet.
                by
                Response from AmericanStandardBrandsJun 21, 2023
                Hello NANETTE,
                Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Champion! This model comes with a ten year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
                Sincerely,
                Nicole
                Your American Standard Consumer Connection Team AmericanStandard
                • Verified Purchase
                I know water conservation is important but if you have...
                I know water conservation is important but if you have to flush twice what good is it ! I think it only gets about 2 inches of water in the bowl and I think it is is set for the most water I can have in the bowl. I want someone to let me know how much water should be in the bowl
                by
                Response from AmericanStandardBrandsMay 12, 2023
                Hello Riadee,

                Thank you for reaching out to American Standard. I'm sorry to hear of the issue you're having with your American Standard Champion toilet. You should be getting a complete flush with the first flush. This toilet should have a water surface area of approximately 9" x 8". Please contact us directly through the American Standard website by clicking on the Contact Us link that is located at the bottom of our home page or by calling in at 1-855-815-0004 M-F 8am-7pm EST. An advisor will be happy to do some simple troubleshooting with you to help resolve this issue.

                Sincerely,
                Your American Standard Consumer Connection Team AmericanStandard
                • Verified Purchase
                American Standard Champion 4 Toilet
                Noisy, almost violent flush. Easy close seat rather flimsy. Expected more for $500+.
                by
                Response from AmericanStandardBrandsMay 4, 2023
                Hello Bruce Styles,
                Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a ten year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
                Sincerely,
                Nicole
                Your American Standard Consumer Connection Team AmericanStandard
                • Verified Purchase
                Don't waste your money on this model
                Terrible toilet, it gets clogged about once every three flushes. Plumber told me after the fact that this particular design has a problem with the opening for flushing. Disappointing for American Standard.
                by
                Response from customer careMay 15, 2023
                Hello Clara. Sorry to hear of the issue you are experiencing with your toilet. The Champion 4 toilet is one of the most powerful Flushing toilets in the American Standard product lineup. We are not aware of any issues with any openings in the Champion 4 toilet that would hinder its ability to flush. Have you tried holding the Trip lever to flush the waste for a second until the water in the bowl begins to move and then release the lever? Having a 4" flapper inside the tank, while it does flush the waste away, it also does take a second for the water to get under the flapper to allow it to hold up for the duration of the flush cycle. I am sure this can certainly be addressed for you by contacting our Consumer Connections Department, Monday to Friday, 8am to 6pm EST at 1-855-836-9615 and speak to an Adviser. Sincerely, Your American Standard Consumer Connections Team.
                  Champion 4 one piece 1.6
                  Hundred percent better than the previous always-clogging basement toilet it replaced. We needed a good flush and a good fit in a small full bathroom. This toilet pricey due to being a one piece (and pricier to have installed than a 2 piece), but a one piece better fit in the small bathroom while still having the elongated seat-- the one piece sticks out less distance from the wall than a 2 piece with elongated seat. So far very happy with it-- gets daily use.
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                  Response from AmericanStandardBrandsApr 12, 2023
                  Hello WeWo,
                  Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new Champion!. This model comes with a ten year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
                  Sincerely,
                  Nicole
                  Your American Standard Consumer Connection Team AmericanStandard
                  • Verified Purchase
                  1 found this review helpful
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