Customer Reviews for Ancona Chef 36 in. Glass-Ceramic Induction Cooktop in Black with 5 Elements Featuring Individual Boost Function

This Acona for the price boils water so fast gas can’t keep up! I live the way it cooks. The controls take some time to get used to but once you get it your a chef! On my second one and will continue to buy over and over.

I purchased this cooktop and had it installed one year ago. Within 6 months, the large burner started erroring with every use, regardless of cookware. Once I reached Ancona customer service, the representative was very helpful. I’m currently awaiting a replacement cooktop. Save yourself some stress and purchase a different cooktop.

We received the stove, hooked it up to 240 Volt circuit, turned it on and..... NOTHING. Nothing lit up, beeped, chimed - nothing. Strike one. I called customer service - answering machine. I called again the next day and the next (about 10 time over three days during business hours) - no answer EVER. Strike 2.. I found the email and did get a reply - but the lady couldn't help me because the ONLY tech support person was on vacation for 3 weeks. I asked if there was anyone else who could help me and she said no. Strike 3, Ancona. Maybe you'll get lucky and it will work. Good luck.

works perfect, easy to install, very easy clean up. it boils water so quick and cooks so much more evenly they on reg cook tops

I was replacing an existing 36" stovetop. The Ancona stovetop fit right in without any problem. I have been cooking with the different burners and using different settings. I am so pleased with the unit.

I would give this cooktop 5 stars based on the price alone if it weren’t for the controls. It automatically locks all the controls – even if you are cooking – after five minutes if no buttons have been pressed. To turn on a burner you must 1) press unlock 2) press the power button for the whole cooktop 3) press the plus button on the burner you want to use 4) press either the plus button again to start at 9 or the minus button to start at 1 5) keep pressing until you get the power level you want To turn a single burner off without turning off the entire cooktop you have to press the minus button repeatedly until you get to zero. And you may have to press the unlock button first if it’s been over five minutes since you pressed anything. It’s a brain game to run this thing – especially while cooking. This is far too complicated and not at all intuitive. If I had realized all of this before I purchased the cooktop, or even installed it, I would have bought a different one even thought the next one up was at least $500 more. This is all in the instructions but until you use the cooktop you don’t realize how crazy making it is. My particular unit will randomly buzz for several seconds when not in use – it isn’t loud, often or even annoying, just slightly concerning. I am waiting to hear from Ancona about whether this is normal or not. On the positives – at $1100 for a 36 inch induction cooktop this a deal that no other manufacturer is close to in price point. It’s also powerful. I’m having to adjust because it cooks hotter and faster than my previous induction cooktop. And although I have a wall oven, if I wanted to install an oven underneath this cooktop I could, which you can’t do with a lot of them because of the clearance needed. It’s not very deep and only weighs about 16 pounds. Installation was simple which is a good thing because there isn’t much in the way of instructions. I have had a GE Monogram induction cooktop for about 10 years and don’t ever want go back to straight electric or gas. I’d rather cook on portable induction hobs than go back. I loved the GE but it blew a burner, which was going to cost well over $1000 to repair. And with the possibility of the other four burners doing the same I just thought it best to start fresh. I do recommend this entry-level induction cooktop, I've had it about a week, as long as you don’t mind the brainteaser controls.