Customer Reviews for Architectural Mailboxes Roxbury Rubbed Bronze, Large, Steel, Post Mount Mailbox with Premium Cast Aluminum Knob and Champagne Flag
Purchased at a Hm depot store Lewiston ID. I'm 75 yrs old and if it wasn't so difficult to remove I would take it back. First one hinge broke I drilled and put a bolt thru, next the other hinge broke I fixed as other one. Then the door would not stay closed, so I put a piece of elastic from door pull to the hinge on the flag to hold it shut, now the flag has dropped off. It was held by a piece if plastic, no bolt either. A complete piece of junk,,,,my neighbor bought one exactly like mine and put it next to mine, which makes it harder to remove mine. His hasn't fallen apart yet but the garbage truck bumped into it and the door will not close on theirs. Perhaps the hinges will fail too and we both can get rid of these junk mail boxes.
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Response from THD-CSODec 14, 2020
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Thank you for providing feedback about the Roxbury Post Mount Mailbox. We are truly sorry the item you received had issues with the hinges. It is our intention to provide only the highest quality items to our customers, and we regret that you are disappointed in it.We stand behind our products by promising a 100% Satisfaction Guarantee, and we offer a Lifetime Structural Warranty. We will always support a customer who isn’t completely satisfied, and we provide any assistance possible if anything goes wrong with a product.We will be reaching out shortly, but in the meantime please do not hesitate to contact us directly about this issue so we can help you. We can be reached at: support@architecturalmailboxes.com.
Dec 6, 2020
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Verified Purchase
Nov 13, 2020
The door screws broke after 2 weeks of use. I...
The door screws broke after 2 weeks of use. I had to buy a new box and replace.
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Verified Purchase
Oct 24, 2020
Muy espaciosos y fácil de instalar , se ve muy...
Muy espaciosos y fácil de instalar , se ve muy chic para mi gusto. Creo que fue muy bueno comprarlo.
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Verified Purchase
Oct 20, 2020
Lid is breaking off
I purchased this mailbox about 6 weeks ago and today when I went to open it, the right hinge was broken off and the left one was about to break. I'm very dissatisfied with the poor quality of this product.
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Oct 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Oct 7, 2020
Nice bronze color, built solidly with a sturdy door. Large enough to hold a small package
Nice bronze color, built solidly with a sturdy door. Large enough to hold a small package
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Verified Purchase
Recommended
Aug 27, 2020
Would have given a 5 star rating, but the mailbox...
Would have given a 5 star rating, but the mailbox blew open during a strong wind/rain storm the day after installation.
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Verified Purchase
Jul 21, 2020
Excellent quality and easy to install...
Excellent quality and easy to install
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Verified Purchase
Jul 16, 2020
Very nice, well built mailbox. The magnetic catch is a nice addition. Color matched what I needed...
Very nice, well built mailbox. The magnetic catch is a nice addition. Color matched what I needed perfectly.
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Verified Purchase
Recommended
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 7, 2020
The mailbox is nice and sturdy. Had to exchange...
The mailbox is nice and sturdy. Had to exchange tho because there was a very large visible scratch on it.
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Verified Purchase
Jun 23, 2020
nice looking box to match our home. although we haven't...
nice looking box to match our home. although we haven't put it up yet, i'm sure it'll be great
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Verified Purchase
Jun 10, 2020
Good quality. Look great....
Good quality. Look great.
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Verified Purchase
Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 9, 2020
The mail box went in a few hours . Functions...
The mail box went in a few hours . Functions great.
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Verified Purchase
Jun 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Large capacity mailbox and way bigger than my old one. The color is pretty and I like the fact t...
Large capacity mailbox and way bigger than my old one. The color is pretty and I like the fact that the door latch is magnetic. My old mailbox used to get stuck open. It was fairly easy to drill into my existing post with some really long screws. Its pretty wide which is nice for capacity. Overall a great mailbox that should last!
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Verified Purchase
Recommended
May 30, 2020
Solid product and looks great!
Solid product and looks great!
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Verified Purchase
Recommended
May 30, 2020
Easy to mount and visually appealing...
Easy to mount and visually appealing
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Verified Purchase
May 20, 2020
Nice looking and big.
Nice looking and big.
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Verified Purchase
May 17, 2020
Loved it....
At first, we loved this. Shortly after, the straps holding the door broke. One, then the other. Tried to return, no luck.
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Recommended
Apr 21, 2020
We like the box design and quality overall but found...
We like the box design and quality overall but found the color much much darker, more like a slate or black.
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Verified Purchase
Apr 21, 2020
Love it, it’s beautiful.. My neighbor really liked it!...
Love it, it’s beautiful.. My neighbor really liked it!
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Verified Purchase
Apr 15, 2020
It was exactly what I was looking for. Simple and easy to put on post.
It was exactly what I was looking for. Simple and easy to put on post.
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Verified Purchase
Recommended
Feb 11, 2020
Very appealing post and mailbox. Great. curb appeal. ...
Very appealing post and mailbox. Great. curb appeal.