Customer Reviews for Arrow 20 ft. W x 20 ft. D x 7 ft. H Eggshell Galvanized Steel Carport , Car Canopy and Shelter

I liked the kit I just wish the pieces of tin were longer but I guess the shorter pieces are easier to ship.

Was delivered without roof panels. Called and tried get panels replaced. They couldn’t do it. Wanted return instead. Went with a different company

Says 20 feet in reality 18’6”

More detailed instructions would be added benefit and very helpful.

Wrong frame size sent. That being said, we are now short on roof tin. It’s been over a week since we notified the company. We still have no tin to complete the carport. Many attempts to contact customer service at Home Depot have gone unanswered.

Was missing parts. Very easy to put together.

I was supposed to receive item yesterday, no product, no text, no explanation

I needed this structure for an extension of my existing work shop which also offers shade and a lot of open space for fab/weld work! The construction of this structure was completed in approximately 4 days performed by a 1 man crew, as well is very affordable, meets my expectations and then some! Have owned this model less than a month however I am 6' 4" and so having a 7' ceiling is tremendous!

Better than expected. Quality components. Installed just before first snow & haven’t had to clear snow off car since!

Installed myself, not too difficult. Instructions need work. Happy overall.

Don't waste your money. I'm so passed off at my self for wasting over 1,200.00 dollars on this. Pay a little more and get one from a reputable dealer. Nothing against home depot. I just don't like the carport .

After considering buying the Arrow 10 ft. W x 20 ft. D Vinyl-Coated Galvanized Steel Carport, Car Canopy and Shelter. It would have been nice if even one of the 495 reviews was actually about this specific product. Do better Home Depot.

Good shipping time and the product appears to be very well made.

I purchased a 20x29’ carport in March 2023 and placed it on a concrete slab. I followed the assembly instructions carefully. After completion it rained the next day and started leaking in many places, and kept dripping long after the rain stopped. The problem is in the way the roof panels lay - horizontally instead of vertically. Water pools in the lower part of each panel instead of running off. The caulking strips provided are too narrow to do much good.

The delivery guy dropped the entire order off the pallet slamming to the ground in the driveway. Then this is cheaply made and so much thinner then expected for the price. The self tapping screws do NOT go in easy there should have been pre drilled holes. It sways allover the place and moves. Instructions says to buy pvc pipes to put between top of “legs” for stability. And finally now that it’s up it LEAKS LIKE YOUR OUTSIDE. HORRIBLE!!!!!!

Badly designed product. In common with most carports the ridges in the roofing mean the water runs front to back. This in itself is a poor design. However with this product, due to the fact the roof sheets only run between a single truss (presumably so they are a more convenient size to be shipped more easily), there are multiple seams that inevitably leak or will leak. The gummy tape supplied with the product is woefully inadequate, if it does seal the seams initially it is very unlikely to last for more than a few seasons. Overall this product is a sunshade NOT a waterproof cover. One other thing - the product uses the word 'galvanized' in the description. It is not.

Edges of galvanized steel roof rusted before I started to install it. Spray painted edges with rustolium paint. Got it finished and the roof leaks!

Good evening The delivery company had multiple issues trying to get this unit to me. Took about three weeks and about three days off from work for them to get their act together. The unit itself is heavy duty and you should do what the instructions say and have two people build this thing. The roof leaks no doubt but I think with some patience and a tube of silicone we might be able to fix it. The design of multiple small pieces for the roof might solve the shipping issues for Arrow but it causes all kinds of issues for the builder and owner of this unit. The tie down design kids ok. I could only get three out of the ten spikes to work as explained in the instructions. The driving rod always gets stuck inside the spikes so when you pull the driving rod up the spike comes with it. Hope this helps

My car just fit. It took about 11 hrs to assemble. The carport was set up on gravel therefore it wasn’t level. That attributed to the difficulty in set up. The carport is just what I needed. I return the enclosure that goes with it because I wouldn’t have the needed room to get in and out of my car. I purchased pipe insulation to cover the upright pipes that support the roof so my doors on my car wouldn’t get damaged.

Wrong part shipped, parts are damaged, really bad experience, won’t recommend.

The 1st 10x20 carport was lost in NM. The 2nd 10x20 arrived damaged, The 3rd 10x20 had the wrong parts. Because it was an online order the store wouldn't canabalize one they had in stock(a smaller one, 10x15), to give us the parts we needed, because online merchandise is separate from store merchandise. Finally an employee got the manager, told them THEY needed to help us...he did. YAY! We put in calls to the manufacturer...they were closed. We left a message, they never called us back. The shipper, Estes, said they'd look for the 1st missing carport...never called us back either. If the manager hadn't broken the rules and HELPED US....we would not have a carport. THANK YOU Home Depot! The carport does NOT include hole plugs for the tube ends front & rear or the bolt holes that are mis-drilled. We had to buy them ourselves. We also purchased reflective tape, something Arrow should include to put on the front posts.

This carport was easy to assemble. It tucks a while to put it together, but I manage. It looks great and I am very pleased with the way is set up on my driveway. Thank you and keep up the good work.