Customer Reviews for Arrow RLS 1/8 in. Long Steel Rivets (100-Pack)

Hey there, we are so sorry you've been disappointed by your experience with our steel rivets. Sometimes what you've described can occur if the rivet tool is not flush to the surface after each pump or if the tool is held at an angle while installing the rivet. However, we'd like to chat with you about this directly to further troubleshoot since we do stand behind all of our fasteners. Would you email customercare@arrowfastener.com or give us a call at 800-776-2228? Including details like the model number of the rivet tool being used and the materials being fastened will help us best and most quickly troubleshoot with you. -Your Arrow Fastener team

Hey there, we are so sorry you've been disappointed by your experience with our rivets. What you've described can occur for a variety of reasons, so we'd like to touch base with you directly about this. Would you be willing to give us a call at 800-776-2228 or to email customercare@arrowfastener.com with details about the rivet tool being used, the materials being fastened, and any troubleshooting steps tried? We do apologize for the inconvenience, but thank you for giving us an opportunity to address this. -Your Arrow Fastener team

Hello, there. We're so sorry you've been disappointed by your experience with our rivets. It's possible that it may help to use Arrow's WS1/8 washers, as well as to check that the total material thickness including the washer is less than 1/2-inch. However, we'd love to touch base with you to discuss about this further, so please give us a call at 800-776-2228 or email customercare@arrowfastener.com. Thank you for giving us an opportunity to address this. -Your Arrow Fastener team