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Customer Reviews for Bosch 800 Series 27 in. 1.6 cu. ft. Built-In Convection Speed Microwave in Stainless Steel with SpeedChef Cooking

Internet #304811498

Model #HMC87152UC

Store SKU #1003283360

  • SpeedChef™ Cooking Cycles Offer Faster Cooking Times
  • 2-in-1 Microwave and Convection Oven
  • Stainless Steel Cooking Interior

Customer Reviews

  • 3.5
    out of 47 reviews
  • 55% recommend this product
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Showing 1-30 of 47 reviews
Easy to use
[This review was collected as part of a promotion.] We are enjoying using this speed oven / microwave very much! Very easy to use and efficient!
by
    • Recommended
    Junk
    Worked less than 30 seconds! Literally broke within 30 seconds of use. I read multiple poor reviews of this product before I bought it....they are apparently true!
    by
    Response from Bosch Home USFeb 26, 2024
    Hi Phillip, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
      Surprised at the short life span
      We installed the first combo speed micro unit in mid 2016. In December of 2023, the heating functions for both the convection oven and the microwave stopped getting hot. We literally used the oven function maybe two dozen times in those 7 years. We used the micro function nearly every day to heat up food or beverages, not for cooking. I think it may have been the panel that died rendering this unit useless. It was advised that we replace <> not repair, so that's what we did. I hope that the longevity lasts much longer this time.
      by
        Bosh speed oven
        [This review was collected as part of a promotion.] Easy to clean easy to use
        by
          • Recommended
          Awful
          Installed and it worked about 10 seconds!!! Literally worked for about 10 seconds before completely dying!! I am awaiting the solution that Bosch proposes.... So far, AVOID.
          by
          Response from Bosch Home USJan 24, 2024
          Hi Phillip, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch customer care team is available at 1-800-944-2904 if further assistance is needed. Please know we're here to help. Thank you.
            Bosch 800 Series Speed Oven
            [This review was collected as part of a promotion.] Excellent product. We love using it.
            by
              • Recommended
              Quality and functionality
              [This review was collected as part of a promotion.] I have used the microwave for two months and I have not been disappointed. Please read the manual to understand what this microwave offers.
              by
                • Recommended
                This Microwave is a piece of garbage
                This Bosch came with the new construction house I purchased. From day one, I had issues with the appliance. It blew the breaker on a daily basis. Had a repair person come out and look at it. Replaced the door switches. Nope. Still blew the breaker. Had an electrician look at the outlet and circuit. All was fine. So had repair person come back out. Replaced more parts. Kept blowing the breaker. Finally, it just died. Dead display. Circuit not blown. Just kaput. AWFUL!!
                by
                Response from BoschAppliancesUSAApr 14, 2023
                Hi HDGry, We apologize for the difficulties you are experiencing with your microwave and for any inconvenience. Our team understands how disappointing repairs can be and we have forwarded your feedback to the appropriate team as we strive to continuously improve our products. Your input is invaluable in this process, and we appreciate you reaching out. If you have any questions regarding service, please contact our Customer Support team by calling 1-800-944-2904. BoschAppliancesUSA
                  Frequent failures and repairs
                  Have had this unit appliance nearly 5 years now, and it has randomly shut off during/after use many times over the course of these years. Calling yet again today for a repair, though so many "fixes" have yielded no long-lasting results. When it works, it's great, but comes at the cost of lots of frustration.
                  by
                  Response from CSDec 1, 2022
                  Hi Megan, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our customer service team at 800-944-2904.
                    OMG! Best Speed Oven Ever
                    [This review was collected as part of a promotion.] This incredible speed oven cooks quickly perfectly. The broil feature is the best, cooks quick and browns the tops (if needed) I use my speed oven daily!
                    by
                      • Recommended
                      Does it all
                      [This review was collected as part of a promotion.] Love the versitality of the oven. Bake, broil, and microwave in one oven. The display could be a bit brighter and clock font a bit larger
                      by
                        Crap
                        Totally crap product I would never trust bosch again. I don't know whether it deserves one star also. I failed again and again. I will never buy any Bosch product in future and I will refrain my friends too.
                        by
                        Response from CSJan 12, 2022
                        Hi Karthik, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
                          Bosch Speed Oven
                          [This review was collected as part of a promotion.] Bosch provided an awesome solution for me!! I wanted a double oven, however my space only allowed a microwave over a single oven, that is until I found the Bosch Speed oven! This oven is a combination microwave and oven with broiler too! I love it! I get the best of both all in one appliance, so now I get my double oven and still a microwave too! Kudos to Bosch!!
                          by
                            • Recommended
                            LOVE this oven
                            [This review was collected as part of a promotion.] I love this oven its just perfect for my beach bungelow - its beautiful and it is so easy to use - I love it!!!
                            by
                              • Recommended
                              This microwave/convection oven is nothing special, especially for the price....
                              This microwave/convection oven is nothing special, especially for the price. We bought it because it was the same basic size as our old one. One of the things I dislike about it is the sound of the timer. Unless you are right next to the oven, you can barely hear the timer go off even on the loudest setting. It is pretty and functional but there are other products out for less money. We just did not want a lot of cabinetry work done.
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Failed after 18 months; cant get parts to repair
                              This is a sorry example of what Bosch is selling. A few months after 1 year warranty expired, it failed. Cost nearly $600 to fix it. 4 months later - it failed again. Turntable spins, but no heating of food. Repair shop said they'd cover repair this time as their 1 year repair warranty was still valid. But after waiting several months, they can't get the parts from Bosch to fix it. The magnetron seems to be the weak link in all this and I'm assuming so many have failed they cant' get more of them. I will avoid all Bosch products going forward.
                              by
                                2 found this review helpful
                                A Microwave to truly believe in!
                                [This review was collected as part of a promotion.] THANK YOU for your build-in microwave! I am amazed at the huge upgrade your built-in microwave brings to my kitchen and cooking! It is beautiful, roomy, and the Sensor Reheat button is such a gift! I simply place my leftover dish inside, press Sensor Reheat and know I will have a perfectly reheated dish! The design is sleek and sophisticated.
                                by
                                  Avoid this Product - Buyer Beware
                                  I don't know that I've ever been disappointed enough in an appliance to write a review but here goes.... It was fine while it lasted, but that wasn't too long. We installed during a remodel and, regrettably, designed a cabinet to fit the appliance. A part on the bottom of the door inexplicably broke and the customer-service to try and order the part was absurd. The warranty is stunningly short and we were told that we first needed to pay a repair person to visit the appliance and then the part could be ordered (with us then having to pay a repair person to revisit and do an install). While we were figuring out a better process to fix this piece, the microwave blew a fuse in the house. The fuse wouldn't reset until we unplugged the microwave. We replugged the microwave and the fuse immediately blew. There are virtually no repair people for this unit and they are all booked solid and charge $250 just to visit (again, no apparent ability to pre-order the needed part). For this price, it should last more than a couple of years. I had always thought Bosch products were quality but the flimsy one-year warranty by itself strongly suggests otherwise. Buyer beware.
                                  by
                                  Response from BoschAppliancesUSASep 15, 2020
                                  RStrum,
                                  Thank you for purchasing Bosch speed microwave oven, sorry to learn of your issues. If you need service assistance, please call our 24/7 Customer Support at 800-944-2904 or email BoschCare@bshg.com. BoschAppliancesUSA
                                    4 found this review helpful
                                    Junk—beautiful junk, but still junk
                                    This unit lasted less than two years—first repair was a fuse, covered by warranty. Second repair was for the magnetron—should have been covered by warranty but Bosch took a month after I requested service to turn up, and then never answered my calls or e-mails. Repairmen are few and far between and Bosch does not follow up with its customers, so You are left with an expensive paperweight. I gave up and bought a KitchenAid convection. More expensive, but they have a longer warranty and better reliability.
                                    by
                                    Response from BoschAppliancesUSASep 2, 2020
                                    JeninAustin,
                                    Thank you for having been a Bosch customer, sorry to learn of your dissatisfaction with microwave. BoschAppliancesUSA
                                      3 found this review helpful
                                      Bosch...Never Again
                                      We purchased this class 5 years ago and it's been nothing but problems. To date, we had to have a door lock replaced (so that it would turn-on) and replace the electronic panel on top TWICE...the lights slowly dimmed until they went out. The average microwave is suppose to last 10 years...this thing started having problems year 3. I will never buy a Bosch product again.
                                      by
                                      Response from BoschAppliancesUSAAug 21, 2020
                                      Tom,
                                      Thank you for purchasing Bosch microwave, sorry to learn of your issues. If you have not, please call Bosch Customer Support to speak with representative regarding issues and resolution. BoschAppliancesUSA
                                        3 found this review helpful
                                        Short Life Expectancy for an Expensive Product
                                        We purchased the microwave 11/2018 and it died 6/2020 - only 1 year and 7 months later! Really????? During its brief lifespan, the microwave worked very well, but there is room for some definite design improvements. The door opens top to bottom and the microwave is very deep. It was extremely awkward to clean and at times to use. The panel light was barely visible and the alert tones way too subtle. My Bosche oven opens from the side - an amazingly convenient option and the panel light is much brighter (the alert tones are still too subtle though).
                                        by
                                        Response from CSJun 23, 2020
                                        Hi Rose, we're sorry to hear you're having these issues with your microwave. If service assistance is needed, please call our 24/7 Customer Support at 800-944-2904 or email BoschCare@bshg.com with the details and your contact information. Our team would be happy to help.
                                          Great microwave, could use louder alerts
                                          [This review was collected as part of a promotion.] This is a nice, powerful microwave. It is good looking, easy to use, and has many settings and some nice options, including convection. I would have given it a 5 star rating if only the alerts (the ding when it's done, timer) were more audible. As it is, the alerts are not very loud, even with the higher volume setting. Also the illumination on the the control panel is not very bright. (I also have the Bosch oven and it does not have these issues.) Note that the door opens from top to bottom. If you have it installed above an oven and are not tall (like me!), it can be difficult to get things in and out of the oven.
                                          by
                                            Died after 3 years
                                            We bought and installed this in 04/2017. It is 05/2020 and the oven died. Are you telling me that a microwave oven only lasts 3 years?
                                            by
                                            Response from CSMay 22, 2020
                                            Hi Bharath, thanks for your review and we apologize for any frustration. We understand a member of our team has left a voicemail with a directive for assistance. We look forward to speaking with you.
                                              Does it all
                                              [This review was collected as part of a promotion.] Just learning the breadth of versatility of this appliance. Just love it! Comes in handy as a second oven.
                                              by
                                                R.Jordan
                                                [This review was collected as part of a promotion.] I love my speed oven, I can bake,microwave. I haven't had any problems , works perfectly. I would definitely recommend it!
                                                by
                                                  Bosch convection microwave
                                                  Love this microwave! Easy to use, love how easy it is to clean. Tons of options to customize whatever your cooking.
                                                  by
                                                    Awful product do not buy
                                                    My 800 Series Speed oven has not been good since day one. It's sensor reheat never worked and after less than two years in service the turntable tray stopped rotating. Light your hair on fire and run away. Did I mention that the matching I've has already had a service call too. Talk about a declining brand, Bosch is it.
                                                    by
                                                      Disappointing Bosch prodict
                                                      This is a review of the model that preceded this model. I purchased HMC87151UC in December 2016. It looked beautiful and fit in nicely with my renovation of my kitchen. After one year, the display became very dim. I had that repaired. After another year, in 2018, the microwave function stopped working. That repair was effective for another year, and then the microwave stopped working again. I had it repaired again. Then, 3 months later, the microwave stopped working again. This has been a very disappointing experience with a product, that, because it is a Bosch product, just did not perform up to the brand reputation. I don't believe that there was sufficient quality control in the manufacture of this model. I feel very let down.
                                                      by
                                                        Brokedown 2x in 5 months...so far
                                                        Nice lookig but broke down 2xs already. Had the repair guy here 2x for the first breakdown and he had to replace most of the internial parts. Then a couple of months go by and it stops working again.
                                                        by
                                                          Great Microwave
                                                          Replaced a 30 year old Thermador Microwave. This unit is great. Should of replaced our unit years ago.
                                                          by
                                                            Showing 1-30 of 47 reviews

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                                                            This Microwave
                                                            800 Series 27 in. 1.6 cu. ft. Built-In Convection Speed Microwave in Stainless Steel with SpeedChef Cooking
                                                            This Microwave
                                                            Bosch 800 Series 27 in. 1.6 cu. ft. Built-In Convection Speed Microwave in Stainless Steel with SpeedChef Cooking
                                                            (47)
                                                            $2049.00
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                                                            Capacity of Microwave (cu. ft.)

                                                            1.6

                                                            1.4

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                                                            Wattage (W)

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                                                            1000 W

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                                                            Appliance Series

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                                                            Not Applicable

                                                            Door Swing/Style

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                                                            Drop Down