Please tell me I didn't just pay $200 for this sad, dying tree with a bunch of dead, dried of leaves, broken branches, and very droopy. Hopefully, when we plant it it will come back to life, but this is so disappointing. I guess that's what I get for ordering it online, huh? I would not recommend. I will update if this thing survives. How sad :(
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Response from Brighter BloomsJun 5, 2020
We hate hearing how your tree arrived! Please reach out to us at 1-800-399-9514 and one of our plant specialists will be happy to assist!
5 found this review helpful
Jul 28, 2023
The tree arrived in good
The tree arrived in good condition and healthy. It was well packaged and arrived timely.
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Customer review from Brighter Blooms
Jul 27, 2023
Tad small on leaves, but
Tad small on leaves, but growing like a weed. looking forward to see it next year since I planted late this year.
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Customer review from Brighter Blooms
Jun 27, 2023
Green thumbs up!
Still newly planted so haven’t seen the blooms.
Arrived as expected, on time and properly handled.
Plant pretty much looks just like the picture, planting was ABC…done. I’m just amazed that something I planted is not only alive but thriving.
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Customer review from Brighter Blooms
Jun 14, 2023
Lilac tree
Tree arrived in great condition and we planted it the same day. Still looking good.
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Customer review from Brighter Blooms
May 4, 2022
The tree sent was a good size, definitely within or...
The tree sent was a good size, definitely within or better than the height range promised, but it wasn’t in great shape. Several branches had no leaves and were pretty stiff, lots of wilted leaves. It’s been in the ground over 3 weeks now and doesn’t seem to be improving so I’m not sure it’s going to survive. The Home Depot customer service team said I only have 90 days to return it so I’ll make a judgement call at that point if I think it’s going to live or not. It’s not a lot of time to get a good sense on such an expensive purchase.
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Response from Brighter BloomsMay 5, 2022
We are so sorry that your tree isn’t doing well! Please reach out to us at 800-899-0983 and one of our plant specialists will be happy to help out with this!
Verified Purchase
May 4, 2022
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Verified Purchase
Apr 17, 2022
Timely delivery. Tree came in
Timely delivery. Tree came in good shape. Phone feedback was very helpful. Thank you.
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Customer review from Brighter Blooms
Apr 12, 2022
Beautiful Tree!
First I'd like to start by saying how much I LOVE my lilac tree. It arrived in great condition and within 3 weeks of planting it, it is fuller and blooming! Can't wait to see it by end of summer. Since I've had it for 3 weeks now, I'm wondering if anyone can tell me what these little brown spots are? They just popped up in the past few days. Any ideas? I don't see any bugs on them. We did just mulch last week. It gets plenty of water and sunlight. Thanks!!
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Customer review from Brighter Blooms
Feb 23, 2022
Just arrived at my door steps!
I was very impressed with how well they were packed into a sturdy box and shipment from the East coast took about 4 days with FedEx. Can’t wait to see hear bloom.
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Recommended
Oct 4, 2021
Yes to this one!
Great size and shape. Arrived in perfect condition. Instant gratification for me. Can’t wait to see it in bloom next spring!
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Customer review from Brighter Blooms
Jun 12, 2021
Arrived in great shape and
Arrived in great shape and they are doing well despite the heat wave that we are currently in.
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Customer review from Brighter Blooms
Jun 4, 2021
Looks good so far!
Received our tree yesterday and quickly put it in the ground. It came very quickly (2 days!), and looked pretty good. We are excited to see it bloom, but it was a perfect addition to finish our flower bed.
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Customer review from Brighter Blooms
May 26, 2021
Love the way it was
Love the way it was securely packaged and that (although it did need water) it was in excellent condition.
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Customer review from Brighter Blooms
May 24, 2021
nothing to tell you right
nothing to tell you right now... I planted, watered, added some help and now i'm watering every day and waiting .... nothing to tell you yet.
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Customer review from Brighter Blooms
May 23, 2021
Bloomerang purple lilac tree
I’m Oder lilac tree 5-6 ft
2 days shipping... tree look very beautiful Anh heathing..I will buy again
Thank you
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Customer review from Brighter Blooms
May 7, 2021
The lilac tree shipped a
The lilac tree shipped a little earlier than expected due to the winter conditions here. It did appear to have a little leaf damage due to the extreme cold transit. I’m babying it and hopefully it will do fine.
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Customer review from Brighter Blooms
Apr 26, 2021
Lilac
Arrived with a few broken branches I believe from transit but looked good. Nice and tall. Just upsetting after planting this tree woke the next morning with the top snapped off. I've been looking forward to getting this tree for awhile now. Not sure what happened the rest of my trees look good.
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Customer review from Brighter Blooms
Apr 16, 2021
It was already blooming and
It was already blooming and it was a little taller than I thought it would be. I like it very much.
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Customer review from Brighter Blooms
Apr 9, 2021
Our Lilac tree arrived healthy
Our Lilac tree arrived healthy and green, and already had a few lilac blooms. We kept it inside a couple days to get past a late freeze, and then planted in the spot reserved. The blooms have persisted and increased a bit, so happy to see it still looks healthy and doing well. Looking forward to seeing this tree mature with more lilac blooms and fragrance in the future.
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Customer review from Brighter Blooms
Oct 15, 2020
1st Time Buyer
Excellent packaging. Looks great. Can't wait to order more stuff.
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Customer review from Brighter Blooms
Sep 27, 2020
Looked healthy upon arrival aside
Looked healthy upon arrival aside from the leaves dropping and the ball
Was a little dry. Only in the ground about a week
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Customer review from Brighter Blooms
Aug 17, 2020
Tree not doing well
The purchase experience was very good. It arrived fairly quickly. After less than 2 weeks post-planting, the tree is not doing well, despite adding compost and regular watering. Contacted them with pictures. Will see what they say.
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Customer review from Brighter Blooms
Aug 14, 2020
My best performing reblooming lilac!
Lilac takes me back to my childhood. Spring on the farm was full of lilac my family planted 60 plus years ago. I never knew they made a reblooming lilac. I’ve since filled my garden with bloomerangs. The topiary I got from Brighter Blooms is not my biggest, I have older plants, but it is blooming the best! I planted it below my bedroom window and have looked out all summer at lilac! Love love love my bloomerang topiary! Worth the money to smell lilac all spring/summer/fall!
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Customer review from Brighter Blooms
May 30, 2020
Great quality!
Very nice tree. Fast shipment. Arrived very healthy! We planted it immediately a few weeks ago and it is thriving well! I cannot wait for it to bloom!
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Customer review from Brighter Blooms
May 27, 2020
Came in good condition and
Came in good condition and was easy to plant. Looking forward to having pretty tree!
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Customer review from Brighter Blooms
May 27, 2020
Love my little tree!! Healthy
Love my little tree!! Healthy and adorable. Looking forward to watching it grow and enjoying the flowers!
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Customer review from Brighter Blooms
May 23, 2020
Very poor condition and much
Very poor condition and much smaller than expected
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Response from Oct 16, 2020
We're so sorry to hear how your lilac tree arrived this Spring! If you are still experiencing issues with your plants that we have not addressed yet please forward us some photos. One of our plant specialists will be happy to help!
Customer review from Brighter Blooms
May 22, 2020
So far so good
Took a little while to ship, but understandable that there is a back-log right now. Tree is in pretty good condition and have planted -- hope to see some growth soon!
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Customer review from Brighter Blooms
May 21, 2020
Boomerang Purple Lilac Tree
My tree arrived in a healthy condition and after just a couple of days in the ground is growing new shoots.