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Customer Reviews for Bruce American Home Gunstock Ash 3/4 in. T x 2-1/4 in. W Smooth Solid Hardwood Flooring (20 sq.ft./ctn)

Internet #202522543

Model #AHS1100

Store SKU #414544

  • Bruce solid hardwood offers a beautiful aesthetic to your home
  • Nail down install & solid wood construction provides durability
  • Medium color with beautiful high gloss finish, refinish up to 3x

Customer Reviews

  • 4.1
    out of 691 reviews
  • 80% recommend this product
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Showing 1-30 of 691 reviews
Excellent Hardwood!!
Great product at a great price! My wife and I really enjoy our new floors! They're easy to clean and look professional!
by
  • DIY
  • Verified Purchase
  • Recommended
6 found this review helpful
Great looking flooring, but pay close attention to each board!
I agree with ordering 10% more as each box contains dinged boards, missing tongues or most importantly boards that are milled 1/16-1/8 short (width). The problem is if you don't catch that early your next row has a gap that a floor nailer can't close. Now to the good, the flooring is beautiful. It has WAY more variety than I anticipated. Many boards have dark streaks in them which make for good accent pieces. The wood is very hard and at times stubborn to get parallel with the nailer. That being said, great value and I would buy this product again without question.
by
    • Recommended
    6 found this review helpful
    Excellent Wood and Finish Qualigy
    I purchased my Hickory Floor from Home Depot and installed in our kitchen. The price and wood quality was exceptional as compared to other stores.
    by
    • Pro
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Very high quality. Almost no waste. Consistent machining.
    I was pleasantly surprised by the quality of this "lower priced' flooring. The dimensioning was very consistent and the boards fit together very well. The finish is very hard and has a consistent sheen. I had trouble scratching it with an awl when trying to scribe in to the wall. I put down 270 sq ft and probably ended up with 1 sq ft of cutoff pieces.
    by
    • DIY
    • Verified Purchase
    • Recommended
    17 found this review helpful
    Love this flooring!
    We are so happy with this flooring! It is absolutely beautiful and better than we could have hoped. There were some pieces that had weird spots that looked like water or bleach spots and some planks that were a very odd color compared to the rest, almost a grayish color compared to the warmer colors of the rest but only one of the grayish ones was used. A friend of ours that does home improvements installed it so I couldn't rate on ease of installation but he finished our living room and hallway in less than three days. He kept saying how much he liked it and I was glad he suggested hickory for the different colors of the wood. The installer had said to order 15% more square footage than we measured for bad pieces. We had not even a full box worth left out of 16 boxes of pieces that weren't good or he didn't need to use so not bad. We're extremely happy with it! People posting pictures with their reviews helped us decide so I posted one too. We will see how easily it will scratch but sounds like it's harder than maple or oak and we moved all the furniture back without any scratches. We would highly recommend this flooring!
    by
    • Verified Purchase
    • Recommended
    8 found this review helpful
    Excellent flooring
    Easy to install, looks great, We had one bad piece in 15 cartons and it could be cut off to use most of it.
    by
    • DIY
    • Recommended
    5 found this review helpful
    Beautiful floor
    Beautiful quality floor, after all its solid 3/4 inch maple! Love the cinnamon color. The value is fantastic, price is comparable to cheap carpet! My husband is proud of the floor he installed and has gotten quite a few compliments.
    by
      • Recommended
      17 found this review helpful
      Great Looking Floor
      The color is a little darker than the sample picture, but I put in 700 square feet in a living room, dining room and kitchen. There were no problems, a few crooked boards that straightened out when wedged and nailed in. I have only had positive comments in how it looks. Make sure you open multiple boxes many have a lot of long pieces many have shorter pieces. You can avoid a lot of cutting if you are patient and find that piece that fits your opening it will save a lot of waste.
      by
      • DIY
      • Recommended
      39 found this review helpful
      Most beautiful floor ever
      This flooring is beautiful. It is great quality. We installed ourselves and all of the pieces were well made and fit together snugly. The variety of color and size of pieces is wonderful. This floor is my favorite thing in the whole house. Just remember that hickory is very, very hard. That means durable, but it means it is that much harder to drive a nail through to install as well.
      by
      • Verified Purchase
      • Recommended
      31 found this review helpful
      Very pleased with the match to our existing hardwood floors, availability and the customer service for curbside pickup.
      by
      • Verified Purchase
      We have installed this product before. This shipment of 13 boxes is filled with black marks under the finish as well as misfit tongue and groove. We are working with it because we don’t want to wait 2-3 weeks for new delivery but we are disappointed.
      by
      Response from AHF Products TeamAug 15, 2024
      Hello there,

      Thank you for the review. We are sorry to hear that you are disappointed in your Bruce floor product. Industry standards permit either natural or manufacturing grading deficiencies not to exceed 5%. Any planks you believe are unacceptable for installation should be set aside. The retailer can file a claim for review on your behalf if this standard is exceeded.

      If you would like to discuss this further, please feel free to contact our Customer Service team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST. AHFProducts
      • Verified Purchase
      A lot of miscuts on tongs and groves. Edges had a lot of splinters and cracks. The finish on most of the boards was great.
      by
      Response from AHF Products TeamJul 25, 2024
      Hello Charles,

      Thank you for contacting AHF Products with your comments.  If you feel that some of the issues you have experienced have to do with the manufacturing of the product, you can to return to The Home Depot store where you purchased it with a copy of your receipt.  A sales associate will be happy to assist by inspecting the planks you’ve set aside as unacceptable and filing a potential claim on your behalf.  If the associate needs assistance with this process, simply have them contact our claims department at AHF Products.

      I hope this information is helpful. If you wish to discuss further, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. AHFProducts
      • Verified Purchase
      by
      • Verified Purchase
      Good quality wood. Don’t cheap out on a floor that will last a long time.
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      very nice flooring, decent price, looks good, would buy again.
      by
      • Verified Purchase
      Looks good , but you can definitely feel the edges of some of the flooring . Not all boards line up evenly ..
      by
      • Verified Purchase
      by
      • Verified Purchase
      Box arrived damaged and not in the box it originally comes in, it had a couple cracked pieces as did the other boxes I received earlier, the reason I had to buy an additional box to finish the project. How do I return pieces??! Credit would be appreciated
      by
      Response from AHF Products TeamMay 16, 2024
      Hello Constance, and thank you for contacting us. We are very sorry to hear about the experience. We strive to provide you with the best possible product and service and when you feel that it fails to meet your expectations, it’s important for us to know. For issues on orders, we recommend reaching out to a flooring associate in store at your local Home Depot. AHFProducts
      • Verified Purchase
      by
      • Verified Purchase
      Needed to match to existing floor and this Bruce product was perfect and a beautiful color. I did have about 10% waste factor, due to the tongue being damaged on most of the 10%, so due plan for 10% waste.
      by
      • Verified Purchase
      Have not put it down yet to comment
      by
      Response from AHF Products TeamApr 25, 2024
      Hello there! Thank you for taking the time to review our product.

      We are very sorry to hear that you are dissatisfied with our flooring product. It is our aim to provide quality products and services to our customers and to meet your expectations.

      We would like to hear more, please contact our Customer Services at customeradvocates@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST. Once again, thank you for contacting AHF Products. I hope this information is helpful. Please contact us if you have any further questions. Have a wonderful day. AHFProducts
      • Verified Purchase
      by
      • Verified Purchase
      Box’s were duct tape closed, not factory sealed. Many boards were unusable worms holes, edge defects, cuts, finish defects, black stains. It looks like someone took out good boards and returned leftovers. This cost me lots of money since I had to pay extra for my installer to seal up and return bad boxes of flooring. Home depot should not sell open boxes of flooring! Never again for me, I learned my lesson!
      by
      Response from AHF Products TeamApr 11, 2024
      Hello John,

      Thank you for letting us know about this. We are sorry to hear you had such a frustrating experience  We would welcome the opportunity to review this further with you. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. AHFProducts
      • Verified Purchase
      Ordered thru store with delivery into entryway expected and promised but driver refused. I have an email showing the expectation. Also unable to communicate with delivery when they changed the date. Communication was very poor. The solution by both the store and the driver was to cancel the order. Very poor service
      by
      • Verified Purchase
      Wood was good quality not the finish I needed
      by
      Response from AHF Products TeamMar 28, 2024
      Hi Salina!

      Thank you for taking the time to post a review!

      If you have a question regarding one of our products feel free to contact our Customer Services Team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.

      Information can also be found on our website Florexpert.ahfproducts.com  

      Have a wonderful day AHFProducts
      • Verified Purchase
      by
      • Verified Purchase
      Love the product. Wish the longer boards were straighter.
      by
      • Verified Purchase
      The only thing is I thought the floor s its self will be broader in width. But overall, it’s beautiful.
      by
      • Verified Purchase
      Showing 1-30 of 691 reviews

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      Finish Type

      Prefinished

      Prefinished

      Prefinished

      Prefinished

      Installation Location

      Above Grade/Wood Subfloor

      Above Grade/Wood Subfloor

      Above Grade/Wood Subfloor

      Above Grade/Wood Subfloor

      Plank Width

      Narrow plank (5 in or less)

      Narrow plank (5 in or less)

      Narrow plank (5 in or less)

      Narrow plank (5 in or less)

      Installation Method

      Nail Down

      Nail Down

      Nail Down

      Nail Down

      Hardwood Floor Features

      No Additional Features

      No Additional Features

      No Additional Features

      No Additional Features