Customer Reviews for Cadet 120-volt 1,000-watt Com-Pak In-wall Fan-forced Electric Heater in White with Thermostat
- Compact, in-wall electric fan heater warms quietly and quickly
- Recess-mount, efficient design is unobtrusive in any space
- Complete with wall can, heater, grille and built-in thermostat
Customer Reviews
Dec 13, 2023
Function is very good but installation was a bit problematic. The depth of the in wall unit was deeper than the standard 2/4 stud it was mounted to by a 1/4 of an inch requiring the outer wall to be shimmed.
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Response from CadetCustomer SupportDec 13, 2023
HI Gary,
The wall can is 4 inches deep and when you add the grill that should sit on the wall. Thanks for the stars! Glen Dimplex Americas Customer Experience Team.
The wall can is 4 inches deep and when you add the grill that should sit on the wall. Thanks for the stars! Glen Dimplex Americas Customer Experience Team.
Dec 6, 2023
Very Good for heating basement.
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Response from CadetCustomer SupportDec 6, 2023
Hi Keith,
Thank you for taking the time to send us the stars! Glen Dimplex Americas Customer Experience Team.
Thank you for taking the time to send us the stars! Glen Dimplex Americas Customer Experience Team.
Dec 6, 2023
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Dec 6, 2023
Quiet and does the job
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Response from CadetCustomer SupportDec 6, 2023
Hi Heater NJ,
Thanks for the stars and taking the time to come write the review. Glen Dimplex Americas Customer Experience Team.
Thanks for the stars and taking the time to come write the review. Glen Dimplex Americas Customer Experience Team.
Dec 6, 2023
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Nov 30, 2023
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Nov 30, 2023
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Nov 29, 2023
This product is amazing. Compact and powerful. Very efficient and effective. Keeps our 200sf room at the back of the house very warm and does it quickly. If your thinking about adding some warmth, it does the job. I put it off the floor about 3' to keep away from baby which seems to spread heat very effectively. The thermostat it comes with is effective. Easy install tapping off of a 20amp dedicated line from the panel.
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Response from CadetCustomer SupportDec 8, 2023
Hi Jabo1,
Thank you for taking the time to send in the review and the stars. Stay warm, Glen Dimplex Americas Customer Experience Team
Thank you for taking the time to send in the review and the stars. Stay warm, Glen Dimplex Americas Customer Experience Team
Nov 29, 2023
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Nov 15, 2023
Fit perfectly very easy instructions
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Response from CadetCustomer SupportNov 16, 2023
Thank you for the stars! Glen Dimplex Americas Customer Experience Team.
Nov 15, 2023
Nice small unit was easy to install for me as I have a background in electronics.
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Response from CadetCustomer SupportNov 16, 2023
Hi Holger,
Thanks for taking the time to write the comment and giving the stars. Glen Dimplex Americas Customer Experience Team.
Thanks for taking the time to write the comment and giving the stars. Glen Dimplex Americas Customer Experience Team.
Nov 6, 2023
Missing the manual and the installation kit
Bought 4 heaters for a new house build, One was missing the manual and installation kit, Called their customer support line and got told that they have no parts for these?!? I've probably bought 20 of these in the last year but this is the Last time I build a house with these if parts are not available. Was told by customer service to return to the store, But since it was bought on a company card The paperwork hassle will not make it worth the trouble.
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Response from CadetCustomer SupportNov 7, 2023
Hi Troy,
Very sorry to hear but we do have kits you could have submitted a claim for the parts needed. If still needed please email to cs@glendimplexamericas.zendesk.com if you still require parts with your complete info such as name and address and phone number. We will also require the model number of the units you did not get the kits for with their manufacturing dates. I will enter the parts in for you that are need. Glen Dimplex Americas Customer Experience Team.
Very sorry to hear but we do have kits you could have submitted a claim for the parts needed. If still needed please email to cs@glendimplexamericas.zendesk.com if you still require parts with your complete info such as name and address and phone number. We will also require the model number of the units you did not get the kits for with their manufacturing dates. I will enter the parts in for you that are need. Glen Dimplex Americas Customer Experience Team.
Nov 1, 2023
Great heater, I use them in my office and living room.
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Response from CadetCustomer SupportNov 2, 2023
Hi Thomas,
Thank you for the stars! Glen Dimplex Americas Customer Experience Team.
Thank you for the stars! Glen Dimplex Americas Customer Experience Team.
Oct 13, 2023
got very good assistance finding what i needed
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Response from CadetCustomer SupportOct 13, 2023
Hello,
Happy it was a great experience. Glen Dimplex Americas Customer Experience Team.
Happy it was a great experience. Glen Dimplex Americas Customer Experience Team.
Sep 28, 2023
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Aug 30, 2023
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Aug 23, 2023
The control mount was not centered in its opening on the grid—could have been better designed.
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Response from CadetCustomer SupportAug 23, 2023
Hi LW,
Sorry to hear that, I will bring this to the attention of the designers. Glen Dimplex Americas Customer Experience Team
Sorry to hear that, I will bring this to the attention of the designers. Glen Dimplex Americas Customer Experience Team
Aug 16, 2023
Home Depot provided easy, fast, reliable service for the online purchase and return of the electric wall heaters I purchased. I mistakenly purchased heaters that could not be used in an older, apartment conversion condominium. When I determine exactly what I need I hope I will be able to order the next heaters through Home Depot. Thank you!
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Response from CadetCustomer SupportAug 16, 2023
Thank you, for letting us know that Home Depot took care of you and we hope to see you back when you are ready to purchase what is needed. Glen Dimplex Americas Customer Experience Team
Jul 12, 2023
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Jun 7, 2023
I had to replace the wall heater with the same...
I had to replace the wall heater with the same kind. Instructions were easy to follow and I did it in less than half an hour. I used the old box and wiring.
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May 3, 2023
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May 3, 2023
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Apr 5, 2023
Electrician installed and was advised to wait for warmer weather,...
Electrician installed and was advised to wait for warmer weather, open windows as it expels fumes. The cadet is in my aviary (for birds) cannot expose them. So I have to wait until warmer weather to engage the heater. This heater is replacing an older model which the thermostat wasn't working any longer, was over 20 yrs old.
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Response from CadetCustomer SupportApr 6, 2023
HI Paula,
Sometimes when you first turn the unit on if there is any manufacturing left overs that is the smell burning off and should not last more than 30 minutes. If the smell persists please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com.
Glen Dimplex Americas Customer Experience Team
Sometimes when you first turn the unit on if there is any manufacturing left overs that is the smell burning off and should not last more than 30 minutes. If the smell persists please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com.
Glen Dimplex Americas Customer Experience Team
Apr 5, 2023
yes it was goog choice...
yes it was goog choice
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Response from CadetCustomer SupportApr 6, 2023
Hi George,
Thank you for the 5 stars, we appreciate you as a customer. Glen Dimplex Americas Customer Experience Team
Thank you for the 5 stars, we appreciate you as a customer. Glen Dimplex Americas Customer Experience Team
Mar 29, 2023
I purchased this item and installed it to my shed....
I purchased this item and installed it to my shed. Within the first week the unit would not turn off. I think the thermostat is broken. Its already attached to the wall with electrical so I dont want to take it off and bring it back to home depot. I think ill end up having to buy a new one and replace the inner parts. Definitely not pleased with this item.
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Response from CadetCustomer SupportApr 1, 2023
Hello,
Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com to submit a claim.
Glen Dimplex Americas Customer Experience Team
Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com to submit a claim.
Glen Dimplex Americas Customer Experience Team
Mar 29, 2023
Easy to install, works great....
Easy to install, works great.
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Mar 29, 2023
Small heater, works great. Easy install by my electrician....
Small heater, works great. Easy install by my electrician.
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Mar 22, 2023
I'm pleased with this unit. It's fairly quiet and...
I'm pleased with this unit. It's fairly quiet and it's doing what's needed - bringing the temperature up 2-4 degrees in a room that has three exterior walls and many windows.
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Mar 22, 2023
Heater
This item was a replacement for another in wall heater. It worked well.
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Mar 9, 2023
Fan was weak and air blown was barely warm. Item...
Fan was weak and air blown was barely warm. Item was returned.
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Response from CadetCustomer SupportMar 9, 2023
HI DCCC,
Sorry to hear that. Keep in mind when you buy our product you can contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com so we can help to make sure it is installed properly.
Glen Dimplex Americas Customer Experience Team
Sorry to hear that. Keep in mind when you buy our product you can contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.com so we can help to make sure it is installed properly.
Glen Dimplex Americas Customer Experience Team
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