Hi there,
We are so sorry to hear that this has been your experience. We do not want this for our consumers nor is this what we expect from our appliances. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply. Thanks very much. -Michael