If I could give zero stars I would. Took a huge chunk of my wall out. I had a very lite stuffed animal hammock hanging from 3 hooks, with minimal stuffed animals in it. Will not be using command hooks anymore unless it's lite as a feather.
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Response from 3MAug 7, 2024
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Customer review from command.com
Mar 13, 2024
Excellent product. Holds up very well.
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Verified Purchase
Nov 19, 2019
Great for organizing
[This review was collected as part of a promotion.] Use inside and out organizing on sailboat. No damage to fiberglass or interior wood
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Recommended
Customer review from command.com
Aug 7, 2019
Loved it till I saw my wintercoat on the floor &s
I bought a 2 pack of these. One to hold my winter coat and the other to hold my husbands. One day I came home from work saw the coats were on the floor. When I went to hang them back up I saw the hooks were peeling the paint off my wall. So next month when I move I will be told I'm not getting my security deposite back cause I have a hole in my paint.
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Response from Social CareAug 8, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Customer review from command.com
Jun 26, 2019
Damaged my wall
The hook literally fell of my wall. It was hanging a thin, lightweight broom. Very disappointed is what these did to my wall. See pics.
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Response from Social CareJun 27, 2019
Hello - We are sorry to hear of the trouble. We would expect the hook to hold up to 0.5 lbs. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we can gather more details about your experience.
Customer review from command.com
Jan 1, 2019
very dissapointed
to be fair, I gave a 3 because past projects have turned out ok. But this is the result of using 5 hooks (3 or 5 lbs weight capacity each, not sure, threw package out) for a christmas garland weighing a total of 5 lbs. I used them to avoid the trouble of patching and painting tiny nail holes. Sigh....I just want others to be aware.
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Response from Social CareJan 3, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Customer review from 3m.com
Sep 30, 2018
Not impressed
Fell off wall and pulled paint off wall bbbbbbbbbb
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Response from Social CareOct 1, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Customer review from command.com
Sep 16, 2018
Followed directions, product failed and did damage
I purchased the produce to ensure I would not damage the walls of a home that is to go on the market shortly. I only hung one piece in my office and pressed the hook for 30 seconds. The poster weighed less than three pounds. After two days it fell off and took the paint and some plaster still attached to the adhesive. Shocked as I expected much more from a 3M product.
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Response from Social CareSep 17, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Customer review from 3m.com
Dec 29, 2017
Ripped paint off wall
Works great until you go to take it off the wall and then it tears the paint right off. When you try to pull the tab to remove the hooks, it just breaks off. I will NEVER be buying these again! Ruined my wall!
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Response from Social CareJan 2, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Customer review from command.com
Sep 25, 2017
Bad product
I have been using various Command products for many years - and have been generally quite happy about them. However, this product (or maybe the box I purchased) is very defective. Two defects:
(1) Out of 6 hooks in the box, 3 broke after using for 6 months.
(2) I bought a replacement set, but this time I went for the Designer Hooks (17081-8ES), as they seemed sturdier. However, while removing the old Utility hooks, the strip tore for two of them. Now there is nothing to pull. If I try to remove the old mounting bases forcefully, they will take away the paint from the wall (it did so when I tried in one).
This is very disappointing quality from 3M.
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Response from Social CareSep 26, 2017
We are sorry to hear of the trouble! Thank you for taking the time to leave your review. Please use the technique shown in the following video to remove the hooks where the tab broke: https://www.youtube.com/watch?v=v0pg-AzhxRI. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Customer review from command.com
Jul 2, 2016
Ripped the spackle off of wall
Used these in my rental apartment. Moving out tomorrow and had to take them down. So hard to get the strips off of the wall. It ripped the spackle off of my wall!
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Response from Command™ BrandJul 5, 2016
Thank you for taking the time to review our Command™ Medium Hooks. We apologize for the trouble you've had. For all damages we ask that you call us directly at 1.800.934.7355 so we can assist with possible resolutions. Thanks!
Customer review from command.com
Sep 25, 2015
Works great!
I love it! It really works great! It was easy to install and just knowing that it can be removed without damaging my door makes me so happy and eases my mind. The only negative thing I have to say is that your products are a little too pricey. I have a family of 6 and we have to live on a budget. This purchase did not fit my budget so it was considered a splurge for me. Great products but I just wish they were more affordable for the average family.
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Customer review from command.com
Jul 17, 2015
Caused extensive damage!
We followed all of the directions to the letter so that we could hang our 2.5 lb clock (a wedding present) without damaging the walls of the house we rent. After hanging fine for two weeks, it suddenly crashed to the ground, taking large pieces of paint/sheetrock with it and breaking our clock!
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Response from Command™ BrandJul 21, 2015
Thank you for taking the time to share your feedback on our Command™ Medium Hooks. We sincerely apologize for the issues you've run into. Would you be interested in further describing your experience so we can document your feedback and offer a possible refund or replacement? You can call us at 800.934.7355 and mention case number 6180018 so we can help. We're available Monday-Friday, 8am-5pm CT and look forward to speaking with you. We've also emailed this information to you directly. Thanks!
Customer review from command.com
Mar 1, 2015
These hooks are great for hanging pictures. However, when trying to remove the strips, they left huge gashes in the wall. I will not be purchasing command hooks any longer.
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Response from Customer ServiceMar 4, 2015
Thank you for taking the time to write your Rating & Review on our Command(TM) Medium Hooks. We are sorry to see the damage that was caused when removing our strips and would not expect that to happen when stretching straight down and slowly per instructions. When issues like this occur we would ask that we be contacted to further assist. Please note, we do not recommend using hooks to hang framed items and would suggest using our Picture & Frame Hanging Strips. To offer possible solutions, please contact us at 800-934-7355 M-F 7am-6pm CST, we have also sent an email direct. We look forward to hearing from you!
Customer review from command.com
Sep 19, 2014
Awesome!
[This review was collected as part of a promotion.] I cant live without these! I organize my office and home with everything that is hangable. And the fact they remove easily is a added bonus. Thank you for making so many styles and strengths!
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Customer review from command.com
Aug 27, 2014
use these for EVERYTHING
[This review was collected as part of a promotion.] I have my cutting boards, perfect in coat closet for purses and once we even used them to create a GIANT blanket fort! Amazing little hooks with endless possibilities.
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Customer review from command.com
Jun 15, 2013
1 pound hooks
[This review was collected as part of a promotion.] I use these on my mantle at Christmas to secure the lighted garland. I place some nice Christmas santas between the rows so if the garland slipped I would have broken treasures. I actually leave the hooks there all year as the mantle is white and the non-seasonal items hide them from sight.
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Customer review from command.com
Dec 3, 2012
Disappointed
[This review was collected as part of a promotion.] I had these recommended by two friends who had seen the advertising but not used them. I went to my local hardware store looking for a damage free way to hang greenery over my new front door. It was 65 degrees when I applied them per the directions. After waiting more than the recommended hour I hung the decorations over the door and went to bed. This morning of the 6 had fallen and tonight 3 others had fallen. Seems like a great idea, but it did not work for me. Now I have to start over and replace broken ornaments to boot.
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Customer review from command.com
Nov 19, 2012
Backpack Organization
[This review was collected as part of a promotion.] I was tired of trying to find a place to put my children's backpacks, so I bought the General Purpose Utility Hooks. I am currently renting a home and don't want to put any holes in the walls and these were the perfect solution. I bought 2 hooks that would hold up to 3 lbs and 1 hook that would hold up to 5 lbs. They solved my organization problem perfectly. I no longer trip over backpacks on the ground or knock them off the back of our dining room chairs. We have also used them to hang wet snow clothes and jackets. When we move, we won't leave any holes in the walls and, best of all, I can take them with me!
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Customer review from command.com
Aug 25, 2012
Classroom Ideas
[This review was collected as part of a promotion.] I am a teaching assistant in an elementary computer lab. Our school and computer lab is very old. I am not given a supply card like most teachers, so I must be very frugal with my spending as it is all my own money. I have discovered if I place the command medium hooks or the command medium designer hooks on the side of the computer monitors they make a great way to hand up the headphones and cords. This helps to keep the room organized. The great part is that since the monitors are very old and often break and have to be replaced, I can simply remove it with the strip and place the hook on the replacement monitor. Thank you 3M for this product. I just wish they were not so expensive.
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Customer review from command.com
Aug 4, 2012
VERY POOR!!
I had heard really good news about Command hooks, so I went to the store to buy some. When I put them up they wouldn't stick to my walls. After I finally got them up, they were pretty nice. Recently I needed to take them down to paint my room. When I tried to pull it off, it took the paint and dry wall off with it! Now I have even more work to do just to fix my room up. I would rather put nails in my wall... they make smaller holes! I'm NEVER using or recommending it to any of my friends!!!!
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Response from Command™ Brand TeamAug 10, 2012
Thank you for your review on our Command(TM) Products. We cannot believe that after so much trouble getting them on the wall that you would have another set of problems taking them off. We would like to talk with you about this so we can see what we can do to help- We understand the frustration and we can help! Please look for a direct email from us with more info.
Customer review from command.com
Jun 14, 2012
Excellent for Work
[This review was collected as part of a promotion.] We have an employee recognition luncheon every 6 months. Even though we are still at work, we like to have the meeting room decorated to feel like you have stepped onto the beach or into a winter wonderland.
The command hooks are AWESOME! We can use these over and over again in the meeting room to hang stings of lights from the ceiling or lanterns for our "Fiesta" and "Beach Party" or lights for the "Winter Wonderland."
They have definitely helped us transform the drab meeting room into quite a few spectacular luncheons!
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Customer review from command.com
Aug 14, 2024
Love Command strips for hanging on the walls with no damage!
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Verified Purchase
Jul 10, 2024
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Verified Purchase
May 9, 2024
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Verified Purchase
Apr 30, 2024
Tabs lost adhesion
I had to purchase multiple packages because the adhesive no longer held. The tabs loose their "glue" while sitting on the shelf. I can not verify the shelf life of the products when I purchased them but I can say they fail while in my four month possession. Additionally, while attached to a window, they will adhere for quite some time but will detach if there is a significant change in temperature.
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Response from 3MMay 1, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Customer review from 3m.com
Mar 2, 2024
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Verified Purchase
Feb 28, 2024
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Verified Purchase
Jan 17, 2024
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Verified Purchase
Jan 11, 2024
Packers up in store to keep from using thumb tacks to hang christmas stockings. Worked great. Good product.