Customer Reviews for DEWALT 20V MAX XR Lithium-Ion Cordless Brushless 2-Speed 30° Paper Collated Framing Nailer with 4.0Ah Battery and Charger
- Drives 30-34° paper tape nails from 2 in. to 3-1/2 in. L
- Compatible with all DEWALT 20-Volt MAX batteries and chargers
- Ideal for framing, decking and fencing applications
Customer Reviews
Aug 7, 2024
Works well. When jams both times no nail in it and reset process is to lanorous and time consuming
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Jul 30, 2024
Poor quality
The gun misfired, jamming every 3rd or fourth shot. Two days later the loader spring no longer worked. Now it sits on a shelf in my garage cause I know it will be such a hassle returning it.
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Response from DewaltProductExpertJul 30, 2024
We appreciate your feedback on the DCN692M1. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information, so we have all information available to assist you. Thanks, Deeris DEWALT
Customer review from homedepot.caJul 24, 2024
Did not get my while shipment
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Response from DewaltProductExpertJul 24, 2024
Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.
Thanks, Deeris DEWALT
Thanks, Deeris DEWALT
Jul 18, 2024
A rechargeable battery is really hard to rate right out of the box. It would be better if I could review it in a year. I took it out of the packaging (almost needed a chain saw to open it, but that's par for the course these days) and put it in the charger. I've used it once with my drill to make a few holes. Talk to me a year from now after a some discharge/recharge cycles and I can give a better review.
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Jun 26, 2024
Works as it should cause it’s a dewalt
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Jun 23, 2024
Poor Grade Nailer
I’ve always been a DeWALT tool guy. Having all sorts of DeWALT tools, this is by far the worst one I’ve ever bought from DeWALT. My biggest complaint is the consistent jamming. I’ve experienced countless double fires and jams. In my experience, whether you use Paslode or DeWALT brand compatible nails. The gun never fails to jam. I’ve had to tear the whole gun apart and it still indicates that the gun is jammed even though everything is clear. I’ll be returning it and maybe buying Milwaukee
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Response from DewaltProductExpertJun 25, 2024
Hello bkwshows. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCN692M1. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Jun 16, 2024
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Apr 11, 2024
This framing nailer does not consistently imbed nails even after several attempts to adjust the depth setting
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Response from DewaltProductExpertMay 1, 2024
Hello Valued Customer and thank you for taking the time to provide your feedback on the DCN692M1 20V MAX XR Lithium-Ion Cordless Brushless 2-Speed 30° Paper Collated Framing Nailer with 4.0Ah Battery and Charger and I'm sorry to hear it is not consistent. This is not the kind of performance we expect from our products, and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and include a brief description of the issue. Thanks, Roxy DEWALT Social Media Team
Apr 10, 2024
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Apr 1, 2024
DeWalt Die Hard
I have always been a DeWalt fan and have a shop full of yellow tools. So, when it came time to buy a framing nail gun, I didn't hesitate to buy this one. To say I was disappointed would be an understatement. I couldn't sink more than five nails without having a jam or a nail that did not drive all the way. It would have been quicker to use a hammer. I took it back and bought a Milwaukee. There is no comparison. The red one is amazing, and I've gone days without a jam.
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Response from DewaltProductExpertApr 3, 2024
Hello Brad Thank you for your feedback regarding the cordless brushless framing nailer model number DCN692M1 I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9526898 ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
Thanks, Sherri DEWALT
Mar 13, 2024
Nails nicely, be better if it could hold more nails.
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Mar 7, 2024
6 years and still going strong!!
I got my Dewalt 2A- 20v battery back in 2018 and it's still charging and working as if I got it today. Lol.
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Feb 27, 2024
Second one bought it
This is a garbage tool , I bought twice to make sure was me , and on second time did the same , I don’t know why they don’t take out for. Merchant this piece of garbage
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Response from DewaltProductExpertFeb 28, 2024
Hello Jack Thank you for your feedback regarding the cordless brushless paper collated framing nailer model number DCN692M1. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9233984 ,so all information is easily available for the agent to assist you further.
Thanks, happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#) ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
Thanks, happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#) ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
Feb 15, 2024
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Jan 31, 2024
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Jan 3, 2024
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Dec 27, 2023
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Dec 21, 2023
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Dec 19, 2023
No QA anymore
Purchased this the other day as I am embedded in the DeWalt cordless family and thought this would be a nice addition for my needs. Well, straight out of the box, this thing went 0-4. I had 2 bent nails and 2 jams. Readjusted all my settings and it drove 2 really well, then that was all she wrote. Mind you, I was driving 3-1/4” full head nails into Home Depot 2x4’s into wood framing. I would definitely not recommend this product. I am going rogue and will try the Milwaukee one…
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Response from DewaltProductExpertDec 19, 2023
Hello Nole79. Thank you for taking the time to provide your feedback. I'm sorry to hear about your experience with the DCN692M1. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Dec 13, 2023
I had to return the first one and exchange it. The second one so far seems to be working good.
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Response from DewaltProductExpertDec 15, 2023
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCN692M1. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Thanks, Mitzy DEWALT Social Media Team
Thanks, Mitzy DEWALT Social Media Team
Dec 9, 2023
absolutely terrible!
I own quite a few dewalt tools and absolutely love how they perform but this nailer is a total nightmarr. It does nothing but jam after jam and will not switch between single to multiple nails. I’ve only had it since May of this year. I wish i would’ve used it as soon as i bought it but I waited past 3 months so now I am stuck with this trash. Id much rather get a paslode.
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Response from DewaltProductExpertDec 9, 2023
Hello rcab Thank you for your feedback regarding the cordless brushless framing nailer model number DCN692M1. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8696924 ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
Thanks, Sherri DEWALT
Dec 7, 2023
Great Purchase
Had no issues bought to build garage. Had a couple misfires but easily cleared. No hose to drag a big plus.
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Customer review from homedepot.caNov 30, 2023
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Nov 16, 2023
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Nov 16, 2023
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Nov 10, 2023
Lil Jammy
This nailer jams often. No quick release. If you enjoy servicing your tool every 5 minutes this tool will bring you joy. I wasted my hard earned money on this disappointment. My arsenal of tools are mostly Dewalt. However this one is highly flawed. I used the recommended Paslode nails 30 degree. I truly feel Ripped Off on this one. I bought a red nailer - a world of difference.
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Response from DewaltProductExpertNov 10, 2023
Hello Valued Home Depot Customer Thank you for your feedback regarding the framing nailer kit model number DCN692M1. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8500464 ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
Thanks, Sherri DEWALT
Oct 25, 2023
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Oct 11, 2023
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Customer review from homedepot.caSep 26, 2023
dewalt framing nailer
I have a huge collection of dewalt tools but this one needs some improvemts. Due to the fact that it jams a lot and is bulky
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Response from DewaltProductExpertSep 26, 2023
Hi. I'm sorry to hear you are not happy with the DCN692M1 Nailer. We would like to get some more information to determine if there is an issue with the product. Please contact support at wecare@sbdinc.com and reference ticket #8175940 so all information is easily available for the agent to assist you further. Lee, DEWALT
Sep 6, 2023
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Price:
$449.00
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Maximum Fastener Size | |||
3-1/2 in | 3-1/2 in | 3-1/2 in | 3-1/2 in |
Minimum Fastener Size | |||
2 in | 2 in | 2 in | 2 in |
Nail Gauge | |||
NA | NA | NA |
