Customer Reviews for Danby 18 in. Front Control Black Dishwasher with Stainless Steel Tub, 52 DB
- Equipped with an automatic detergent dispenser for ease of use
- Durable stainless steel construction ensures longevity
- Features 6-convenient wash cycles for convenient operation
Customer Reviews
Dec 12, 2021
Perfect size, so far so good! Cycle is too long 2 hours, scared to change as I mess up electrical systems. Not much noise, cleans good! Didn’t have washer set up, had to spend another 500 to setup. I wish it came up with installation.
It’s working great! It’s been a life saver
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Response from DanbyAuthorizedRepDec 13, 2021
Hello Tania,
We're glad to know that we satisfied your expectations. Thank you for the 5-star rating, and welcome to the Danby family of products!
Regards,
Earl
We're glad to know that we satisfied your expectations. Thank you for the 5-star rating, and welcome to the Danby family of products!
Regards,
Earl
Dec 9, 2021
danby 18” ss dishwasher
Used a minimum at least every other day, for 14 years. Cleans perfectly, low noise level. I should have bought 2, just in case the first one breaks. Fantastic prouct.
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Response from DanbyAuthorizedRepDec 10, 2021
Hi Dennis,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Welcome to the Danby family of products!
Regards,
Earl
We are incredibly grateful that you took the time out to leave us a 5-Star review. Welcome to the Danby family of products!
Regards,
Earl
Dec 9, 2021
Best dishwasher we've ever owned
The previous owners of our RV installed this dishwasher before we bought the rig. When we bought the RV, we had never heard of Danby. Now, we are converts. We live in our RV full time, so we use the dishwasher every single day. We both agree that we have never had a better dishwasher. This thing is a workhorse! Everything comes out spotless. We can even wash our stainless steel pans in the dishwasher. We've never been able to put them in a dishwasher before! They usually require hand washing since they are not non-stick. Also, we don't keep our hot water heater on all the time because it blows through our propane supply. But the dishwasher heats the water itself, so it's a non-issue when washing dishes. If you are on the fence about buying this product, just do it. I cannot say enough good things about it. They are slightly pricey compared to discount models, but worth every penny! I will never buy another dishwasher brand again. When we finish our stint in the RV, I plan to buy a full-size Danby dishwasher for our home.
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Customer review from danby.comNov 18, 2021
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Nov 9, 2021
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Nov 3, 2021
Works great for a smaller appliance....
Works great for a smaller appliance.
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Response from DanbyAuthorizedRepNov 4, 2021
Hi Trish,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Nov 2, 2021
This dishwasher works perfectly in our small kitchen since it...
This dishwasher works perfectly in our small kitchen since it is just 2 of us. It cleans well and keeps dirty dishes out of the sink and off the limited counter space.
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Response from DanbyAuthorizedRepNov 3, 2021
Hi Netta,
We are so grateful for your review. Thanks for sharing your rating with us and the community. We look forward to serving you for many years to come!
Regards,
Earl
Regards,
Earl
We are so grateful for your review. Thanks for sharing your rating with us and the community. We look forward to serving you for many years to come!
Regards,
Earl
Regards,
Earl
Oct 30, 2021
This machine stands up to the job and fits perfectly...
This machine stands up to the job and fits perfectly in a small kitchen; also It's amazing how much it actually holds.
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Response from DanbyAuthorizedRepNov 1, 2021
Hi,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
Oct 30, 2021
Exactly what we needed! Works great, spacious for a small dishwasher, and it shipped super quick.
Efficient washer quick delivery
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Response from DanbyAuthorizedRepNov 1, 2021
Hi Christy,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Oct 29, 2021
I never thought I could have an under the counter...
I never thought I could have an under the counter dishwasher because of the size of my kitchen but Danby proved me wrong by offering an 18 inch model. It fit the bill. Have not had for very long but so far thumbs up. Am very pleased with the performance from ease of operation and quietness to cleaning of the dishes, flatware, cutlery, glasses and pots and pans.
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Response from DanbyAuthorizedRepNov 1, 2021
Hi Barbara,
We are incredibly grateful that you took the time out to leave us a 5-Star review. We're glad to know that we satisfied your expectations. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
We are incredibly grateful that you took the time out to leave us a 5-Star review. We're glad to know that we satisfied your expectations. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Oct 23, 2021
I love my dishwasher! I live in a small house...
I love my dishwasher! I live in a small house and have a small kitchen so this fits perfectly and I was able to put a 12in cabinet beside it.
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Response from DanbyAuthorizedRepOct 25, 2021
Hello Angie,
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Oct 22, 2021
Everything worked fine it just started blinking an error code...
Everything worked fine it just started blinking an error code and wouldn’t reset it just died didn’t work at all anymore only after 6 months!
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Response from DanbyAuthorizedRepOct 22, 2021
Hi,
We sincerely apologize for the inconvenience this has caused. If your unit displays an error code, please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill in your information https://www.danby.com/support/.
Regards,
Earl
We sincerely apologize for the inconvenience this has caused. If your unit displays an error code, please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill in your information https://www.danby.com/support/.
Regards,
Earl
Oct 18, 2021
Not happy
Will not dry the dishes at all. Bottom rack does as other reviews and goes off track a lot. Build in rack guides make it hard to load anything but a standard plate or flat type bowl unlike it shows in the pictures. Relatively quiet but runs too long.
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Response from DanbyAuthorizedRepOct 19, 2021
Hello,
We are grateful that you took the time out to leave us a review. If your dishwasher is not drying during the appropriate cycle, make sure that the rinse aid dispenser—generally located on the interior door, right next to the detergent dispenser is full. If not, remove the cap on the dispenser and pour in enough rinse aid until the indicator shows it’s full. Don’t overfill your dishwasher. There should be a little bit of space between all of the dishes, cups, bowls, and other items, otherwise, water and detergent won’t be able to reach all surfaces of the dirty dishware, nor will they dry evenly. Lastly, once the dishwasher completes its cycle, crack the door open a bit to allow moist air to escape. Let the dishwasher sit for half an hour or more before emptying it so that any remaining water has a chance to evaporate. If the measures have been taken and the problem persists. Please contact our customer service at consumerservice@danby.com or fill in your information at https://www.danby.com/support/ for proper assistance. Regards, Earl
We are grateful that you took the time out to leave us a review. If your dishwasher is not drying during the appropriate cycle, make sure that the rinse aid dispenser—generally located on the interior door, right next to the detergent dispenser is full. If not, remove the cap on the dispenser and pour in enough rinse aid until the indicator shows it’s full. Don’t overfill your dishwasher. There should be a little bit of space between all of the dishes, cups, bowls, and other items, otherwise, water and detergent won’t be able to reach all surfaces of the dirty dishware, nor will they dry evenly. Lastly, once the dishwasher completes its cycle, crack the door open a bit to allow moist air to escape. Let the dishwasher sit for half an hour or more before emptying it so that any remaining water has a chance to evaporate. If the measures have been taken and the problem persists. Please contact our customer service at consumerservice@danby.com or fill in your information at https://www.danby.com/support/ for proper assistance. Regards, Earl
Oct 16, 2021
portable -very handy
home depot has excellant service and danby is great dishwasher
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Response from DanbyAuthorizedRepOct 18, 2021
Hi Moonhawk,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Ear
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Ear
Oct 16, 2021
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Oct 9, 2021
Its O.K. not as good as a larger dishwasher by...
Its O.K. not as good as a larger dishwasher by way of drying and unit not as dry inside as I like.
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Response from DanbyAuthorizedRepOct 12, 2021
Hi,
Thank you for sharing your review. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Sincerely,
Earl
Thank you for sharing your review. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Sincerely,
Earl
Oct 7, 2021
The dishwasher cleans really well. The lower rack has its...
The dishwasher cleans really well. The lower rack has its challenges. It’s really not user friendly but in all, I’m satisfied .
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Response from DanbyAuthorizedRepOct 12, 2021
Hello,
We are so grateful for your review. Thanks for sharing your rating with us and the community. We are constantly working towards improving our products and appreciate any feedback you can provide to achieve this. Would you mind sending your feedback to consumerservice@danby.com and making sure to include the model number in the subject line?
Sincerely,
Earl
We are so grateful for your review. Thanks for sharing your rating with us and the community. We are constantly working towards improving our products and appreciate any feedback you can provide to achieve this. Would you mind sending your feedback to consumerservice@danby.com and making sure to include the model number in the subject line?
Sincerely,
Earl
Oct 7, 2021
The bottom rack slides off the track all the time,...
The bottom rack slides off the track all the time, it must be pulled out exactly center.
by
Oct 7, 2021
by
Oct 6, 2021
False advertising
It is false advertising.
by
Response from DanbyAuthorizedRepOct 13, 2021
Hi Carolina,
Sorry for this experience, and thank you for taking the time to write a review. We want to discuss your experience and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Regards,
Earl
Sorry for this experience, and thank you for taking the time to write a review. We want to discuss your experience and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Regards,
Earl
Oct 6, 2021
No my dandy dishwasher does not dry at all my...
No my dandy dishwasher does not dry at all my dishes when washed
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Response from DanbyAuthorizedRepOct 19, 2021
Hello Simona,
We apologize for this experience and thank you for taking the time to write a review. If your dishwasher is not drying during the appropriate cycle, make sure that the rinse aid dispenser—generally located on the interior door, right next to the detergent dispenser is full. If not, remove the cap on the dispenser and pour in enough rinse aid until the indicator shows it’s full. Don’t overfill your dishwasher. There should be a little bit of space between all of the dishes, cups, bowls, and other items, otherwise, water and detergent won’t be able to reach all surfaces of the dirty dishware, nor will they dry evenly. Lastly, once the dishwasher completes its cycle, crack the door open a bit to allow moist air to escape. Let the dishwasher sit for half an hour or more before emptying it so that any remaining water has a chance to evaporate. If the measures have been taken and the problem persists. Please contact our customer service at consumerservice@danby.com or fill in your information at https://www.danby.com/support/ for proper assistance. Regards, Earl
We apologize for this experience and thank you for taking the time to write a review. If your dishwasher is not drying during the appropriate cycle, make sure that the rinse aid dispenser—generally located on the interior door, right next to the detergent dispenser is full. If not, remove the cap on the dispenser and pour in enough rinse aid until the indicator shows it’s full. Don’t overfill your dishwasher. There should be a little bit of space between all of the dishes, cups, bowls, and other items, otherwise, water and detergent won’t be able to reach all surfaces of the dirty dishware, nor will they dry evenly. Lastly, once the dishwasher completes its cycle, crack the door open a bit to allow moist air to escape. Let the dishwasher sit for half an hour or more before emptying it so that any remaining water has a chance to evaporate. If the measures have been taken and the problem persists. Please contact our customer service at consumerservice@danby.com or fill in your information at https://www.danby.com/support/ for proper assistance. Regards, Earl
Oct 5, 2021
by
Oct 5, 2021
The 18 inches is great for 1 or 2 people....
The 18 inches is great for 1 or 2 people. Nice stainless tub and isn't very noisy.
by
Response from DanbyAuthorizedRepOct 6, 2021
Hi Ethan,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Regards,
Earl
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Regards,
Earl
Oct 5, 2021
.
nice little unit but the tank leaked first thing. Homedepot took it back at least
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Response from DanbyAuthorizedRepOct 6, 2021
Hi,
We're sorry for what happened. All our products go through a quality check to ensure each unit that is released to our warehouse is free of damage or dents. Sometimes the cause of water leaking is the drain hose is not correctly installed. You need to ensure that the hose is connected properly and not over-tighten the 90° elbow. This can damage the water inlet and cause a leak. Thanks, Earl
We're sorry for what happened. All our products go through a quality check to ensure each unit that is released to our warehouse is free of damage or dents. Sometimes the cause of water leaking is the drain hose is not correctly installed. You need to ensure that the hose is connected properly and not over-tighten the 90° elbow. This can damage the water inlet and cause a leak. Thanks, Earl
Sep 26, 2021
Nice unit, smaller inside than previous 18" but dishes are...
Nice unit, smaller inside than previous 18" but dishes are sparking clean.Like the white front matches our other appliances. Controls are confusing and so is instruction booklet! Will call manufacturer for clarification. Does not come with hose or electrical lines. Had hard time finding someone to install - even though Home Depot shows them in their catalog, took payment would not install.
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Response from DanbyAuthorizedRepSep 27, 2021
Hi Michael,
We are grateful that you took the time out to leave us a review. Rest assured we will take note of this to further improve your experience. Thank you for choosing Danby Products.
Regards,
Earl
We are grateful that you took the time out to leave us a review. Rest assured we will take note of this to further improve your experience. Thank you for choosing Danby Products.
Regards,
Earl
Sep 22, 2021
by
Sep 21, 2021
The dishwasher is good. The packaging is terrible. We in...
The dishwasher is good. The packaging is terrible. We in unboxed the first one to two huge dents in the stainless casing. We installed it anyway in hopes of it working. No it did not. Reordered the second one , it also had a dent but not as bad. It did work. Work on your packing!
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Response from DanbyAuthorizedRepSep 22, 2021
Hi Lavon,
Thank you for your review. We're sorry to hear that your product arrived with dents. We will pass along this information to our suppliers and warehouse team. Also, We would encourage you to visit our Consumer Support page and fill out a web submission form if you are having an issue with your Danby 18 in. White Front Control Smart Dishwasher. https://www.danby.com/en-us/support/ Kind regards, Earl
Thank you for your review. We're sorry to hear that your product arrived with dents. We will pass along this information to our suppliers and warehouse team. Also, We would encourage you to visit our Consumer Support page and fill out a web submission form if you are having an issue with your Danby 18 in. White Front Control Smart Dishwasher. https://www.danby.com/en-us/support/ Kind regards, Earl
Sep 21, 2021
Easy hookup washes dishes great....
Easy hookup washes dishes great.
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Response from DanbyAuthorizedRepSep 22, 2021
Hello Angelo,
We're glad to know that we satisfied your expectations. Thank you for the 5-star rating, and welcome to the Danby family of products!
Regards,
Earl
We're glad to know that we satisfied your expectations. Thank you for the 5-star rating, and welcome to the Danby family of products!
Regards,
Earl
Aug 28, 2021
Great dishwasher for compact size…...
Great dishwasher for compact size…
by
Response from DanbyAuthorizedRepAug 31, 2021
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
Aug 14, 2021
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Dishwasher Features | |||
|---|---|---|---|
Sound Reduction System | No Additional Features | Fingerprint Resistant, Leak Sensor | Leak Sensor, Movable Tines, Panel Ready, Sound Reduction System |
Dishwasher Size | |||
18 In. | 24 In. | 24 In. | 24 In. |
Tub Material | |||
Stainless Steel Tub | Stainless Steel Tub | Stainless Steel Tub | Stainless Steel Tub |
Height - Maximum (in) | |||
34.44 in | 34.5 in | 34.625 in | 36.25 in |
Depth - Door Shut (without Handle) (in.) | |||
22.81 in | 24.5 in | 24.25 in | 20.25 in |
