Bought this from Home Depot about 4 years ago. About 6 months ago it quit - the digital display w...
Bought this from Home Depot about 4 years ago. About 6 months ago it quit - the digital display went haywire and it stopped cooling. For almost $500.00, I would have thought it would have lasted years, but I'm sure they jack the price up because people who can afford lots of wine can also afford to pay a lot for wine coolers. If you're about the display to show off to friends, buy a wine cooler but know you'll have to shell out the bucks every few years. If you're about cooling your wine, buy a regular or small size consumer refrigerator for a LOT less and keep it in the garage, but don't by this.
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Response from DanbyAuthorizedRepSep 23, 2019
Hello,
Thank you for taking the time to write a review. We regret to hear that your wine cooler has stopped working. The wine coolers have up to a 2 year warranty and we would ask that you contact our Consumer Care Department at 1-800-263-2629 to speak to one of our agents. We will require the model number and serial number of the unit as well as your full contact information and a copy of the proof of purchase to see if there is anything we can do for you.
Sincerely Ann H
1 found this review helpful
Sep 20, 2019
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Verified Purchase
Customer review from homedepot.ca
Sep 7, 2019
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Verified Purchase
Customer review from homedepot.ca
Aug 19, 2019
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Verified Purchase
Customer review from homedepot.ca
Aug 16, 2019
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Verified Purchase
Customer review from homedepot.ca
Aug 9, 2019
Beautiful product
Truly nice, fits well under counter, easy to install and operate.
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Response from DanbyAuthorizedRepOct 22, 2019
Hello Cher,
Thank you for taking the time to write a review and we apologize for the delay in responding. We are pleased to hear you are happy with your wine cooler however this is a free standing design and installing it into a cabinet or counter may affect the operation of the unit and would invalidate the warranty.
Sincerely Ann H
Verified Purchase
Recommended
Customer review from homedepot.ca
Jul 22, 2019
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Verified Purchase
Customer review from homedepot.ca
Jul 15, 2019
works great
exactly as advertised. Holds the perfect temperature in both zones.
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Response from DanbyAuthorizedRepJul 16, 2019
Hello James,
Thank you for taking the time to write a review. We are pleased to hear you are happy with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H
Verified Purchase
Recommended
Customer review from homedepot.ca
Jul 11, 2019
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Verified Purchase
Customer review from homedepot.ca
Jun 27, 2019
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Verified Purchase
Customer review from homedepot.ca
Jun 18, 2019
If you need a cooler to hold 3 dozen bottles...
If you need a cooler to hold 3 dozen bottles of wine, look elsewhere. The shelves in this cooler are so close together you cannot store a single bottle of wine on any of the shelves except for the top shelve. You have to remove two of the shelves on the bottom. Picture is totally misleading.
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Response from DanbyAuthorizedRepJun 25, 2019
Hello,
Thank you for taking the time to write a review. The DWC114BLSDD is designed to hold 36 standard Bordeaux size wine bottles. We do understand that wine bottles do come in various sizes and we used the most common size when designing the unit.
Regards Ann H Consumer Service
Verified Purchase
1 found this review helpful
May 30, 2019
Dual Zone Wine Cooler
Good purchase. Works great and was offered at a good price point.
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Response from DanbyAuthorizedRepJun 20, 2019
Hello,
Thank you for taking the time to write a review. We are pleased to hear you are happy with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Recommended
Customer review from homedepot.ca
May 30, 2019
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Verified Purchase
Customer review from homedepot.ca
May 29, 2019
Outstanding product! My second Danby wine cooler (the previous one...
Outstanding product! My second Danby wine cooler (the previous one lasted 10 years!). Works great, extremely quiet.
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Response from DanbyAuthorizedRepJun 20, 2019
Hello,
Thank you for taking the time to write a review. We are pleased to hear you are happy with your new wine cooler. Thank you for remaining a member of the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
May 14, 2019
Perfect fit for the space we had created for our old wine cooler. Very quiet when it runs and I l...
Perfect fit for the space we had created for our old wine cooler. Very quiet when it runs and I love the dual zone cooling. I would highly recommend this unit!
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Response from DanbyAuthorizedRepMay 16, 2019
Hello,
Thank you for taking the time to write a review. We are pleased to hear you are happy with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Recommended
May 2, 2019
Really liking it
I bought this a month ago and enjoying it so far. It was well packed for delivery, appreciated that for delivery.
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Response from DanbyAuthorizedRepMay 16, 2019
Hello,
Thank you for taking the time to write a review. We are pleased to hear you are happy with you wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Recommended
Customer review from homedepot.ca
Feb 7, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from DanbyAuthorizedRepFeb 7, 2019
Hello,
Thank you for taking the time to rate our product. We are pleased to see that you are happy with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Jan 29, 2019
The wine cooler works just like it should and...
The wine cooler works just like it should and I’m very happy with it.
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Response from DanbyAuthorizedRepFeb 5, 2019
Hello,
We are glad to hear you are pleased with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Jan 19, 2019
Could be colder!
Looks great! Whisper quiet! White section could be colder.
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Response from DanbyAuthorizedRepFeb 5, 2019
Hello,
Thank you for taking the time to write a review. We are glad to hear you are pleased with your wine cooler. Welcome to the Danby family of products!
Sincerely Ann H Consumer Service
Verified Purchase
Recommended
Customer review from homedepot.ca
Jan 9, 2019
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Verified Purchase
Customer review from homedepot.ca
Dec 18, 2018
A great cooler so far. I would have given it...
A great cooler so far. I would have given it 5 stars if were just a little quieter (but it makes less noise than our previous cooler.
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Verified Purchase
Jul 31, 2018
Everything is good so far!...
Everything is good so far!
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Verified Purchase
Feb 20, 2018
It took a while to find a cooler to fit...
It took a while to find a cooler to fit my 22 inch wide space. This Danby cooler is a nice replacement for my 10 yr old Magic Chef. The racks slide easy enough and the temperature regulation is within 2-3 degrees. It has a very quiet operation. I am very satisfied.
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Verified Purchase
Jan 16, 2018
Excellent, fit perfect....
Excellent, fit perfect.
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Verified Purchase
Jun 20, 2017
Works great!
Came on time and pickup at Home Depot was fast and efficient. Easy setup. Works great!
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Recommended
Jun 6, 2017
Looks great but louder than expected
Unit looks very nice but the compressor is significantly louder than I'd expected. With the exception of the top shelf, not a good fit for bottles that are slightly thicker than normal.
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Dec 12, 2015
Would recommend
Operates as expected. Chills down to 45 deg setting. Also chills cold soda cans. Warmer zone functions per 65 deg setting with 45 cold zone. Located in dining room. See comments for improvement.
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Verified Purchase
Recommended
Customer review from danby.com
Dec 11, 2015
Fantastic dual temp wine fridge
It's very compact and stylish. Hold almost 40 bottles of wine at 2 separate temperatures. Love, love, love it!
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Verified Purchase
Recommended
Customer review from danby.com
Dec 10, 2015
Good size.
I like the size but it needs an area to stand up an opened bottle.
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Verified Purchase
Customer review from danby.com
Jul 25, 2015
Good for 8 years!
My builder installed this in my bar 8 years ago. It's been a great cooler. I even stock beer in the bottom part as it has 2 different temps. Lately it has been running off and on so I think it's just time to get another one. For the price, I think it's a great little cooler.