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Customer Reviews for Danby Designer Single Zone 50-Bottle Built-in Wine Cooler

Internet #202677147

Model #DWC508BLS

Store SKU #1001473560

Customer Reviews

  • 3.8
    out of 135 reviews
  • 72% recommend this product
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Showing 1-30 of 135 reviews
Everything was as expected...
Everything was as expected
by
Response from DanbyAuthorizedRepJan 8, 2019
Hello,

Thank you for taking the time to write a review. We are pleased to hear that you are happy with your wine cooler. Welcome to the Danby family of products!

Sincerely
Ann H
Consumer Service Danby
  • Verified Purchase
already broken
We bought this unit about two years ago. It’s already broken with an internal leak, not repairable. Pretty bummed about this purchase and the quality of the product. We liked the look, liked the shelves. Looks great, life of product... horrble.
by
Response from DanbyAuthorizedRepJan 8, 2019
Hello,

Thank you for taking the time to write a review. We regret to hear that your wine cooler has stopped working. Please contact our Consumer Service department at 1-800-263-2629 to discuss this issue as we would like to see if there is something we can do in this instance. When you call we will require the model number, serial number and a copy of the proof of purchase so that we can create a file for you. If you prefer to communicate through email then send the information to Consumerservice@danby.com and include your full address and contact information.

Sincerely
Ann H
Consumer Service Danby
    Fine enough for office use. But the racks are very...
    Fine enough for office use. But the racks are very janky. Overall it’s mediocore build but it is what it is for the price point.
    by
    • Verified Purchase
    It’s a very attractive unit, but like other reviews stated the compressor went out after less tha...
    It’s a very attractive unit, but like other reviews stated the compressor went out after less than 18 months. It doesn’t make sense to repair it so we’re in the market for a new wine fridge.
    by
    Response from DanbyAuthorizedRepNov 5, 2018
    Hello,

    We are sorry to hear that your wine cooler is no longer working. This unit does have an 18 month manufacturer’s warranty unless otherwise stated on the receipt and we would recommend that you contact our Consumer Service Department at 1-800-263-2629 to speak to one of our agents. Please have the model number, serial number and receipt available when you call. If you would prefer to communicate by email, please send the model number, serial number and copy of the proof of purchase to Consumerservice@danby.com. Please ensure to put all issues you are having in the body of the email and we will respond as quickly as possible.

    Regards
    Ann H
    Consumer Service Danby
      1 found this review helpful
      Unit is attractive, easy to install and keeps the proper...
      Unit is attractive, easy to install and keeps the proper temperature.
      by
      • Verified Purchase
      The appliance is nice, however the racks are difficult to...
      The appliance is nice, however the racks are difficult to pull out and hard to load because they areREALLY close together.
      by
      • Verified Purchase
      No room for large bottles w/o removing a shelf...
      No room for large bottles w/o removing a shelf
      by
      • Verified Purchase
      Some of the shelves are too small for certain types...
      Some of the shelves are too small for certain types of bottles (Pinot Noir) thus forcing you to use those shelves for the smaller bottles. Even then, the space can cause the label to be scraped off. Also, several of the shelves have no stop. The bottom shelf is just resting on the bottom of the cooler. The compressor seems to be of good quality. Fairly quiet for a compressor cooler. Appearance is good.
      by
      Response from DanbyAuthorizedRepSep 12, 2018
      Hello RAH, the shelves are meant to be used for regular 750ml bottles (11cm diameter). For larger bottles, we recommend to remove and readjust the shelves. Danby
      • Verified Purchase
      1 found this review helpful
      I will never shop at Home Depot again. I bought...
      I will never shop at Home Depot again. I bought this fridge twice, paid for delivery and both times it shipped completely damaged. I had to then return the fridge to a store for store credit. Not worth it.
      by
      Response from DanbyAuthorizedRepSep 12, 2018
      Hello John, we are sorry to hear you received 2 damaged units. Please contact us at your earliest convenience at 1800-263-2629 or via email at consumerservice@danby.com/ We would love to assist you personally. Danby
      • Verified Purchase
      Came damaged but we were able to us it. Looked...
      Came damaged but we were able to us it. Looked like it had been returned and reshipped, presumably damaged. Not impressed!
      by
      Response from DanbyAuthorizedRepSep 11, 2018
      Hello Thomas. We are sorry to hear your unit arrived damaged. Please contact us at your earliest convenience at 1800-263-2629 or via email at consumerservice@danby.com we would love to assist you personally danby-products
      • Verified Purchase
      1 found this review helpful
      It runs just a bit noisy....
      It runs just a bit noisy.
      by
      • Verified Purchase
      1 found this review helpful
      Good reasonably priced wine cooler. Very quiet. Time...
      Good reasonably priced wine cooler. Very quiet. Time will tell if it is reliable. All the wine coolers seem to fail in a few years.
      by
      • Verified Purchase
      1 found this review helpful
      Oh yes it was easy. Once you decide what temp...
      Oh yes it was easy. Once you decide what temp to keep your wine stored at “you set it and forget it.” Home Depot made it easy, they delivered a day ahead of schedule too! helped out a lot, as we were leaving for vacation.
      by
      • Verified Purchase
      1 found this review helpful
      It seems well built and is operating well...
      It seems well built and is operating well
      by
      • Verified Purchase
      Cooled quickly, runs quietly and I think I got at least 50 bottles into the frig. I've had the f...
      Cooled quickly, runs quietly and I think I got at least 50 bottles into the frig. I've had the frig about a month and am very pleased so far.
      by
      • Verified Purchase
      • Recommended
      Looks great. Very quiet. Outstanding value....
      Looks great. Very quiet. Outstanding value.
      by
      • Verified Purchase
      This is a second purchase of a Danby wine cooler....
      This is a second purchase of a Danby wine cooler. 2 months out of warranty for the past cooler Danby would offer a 10% discount on the purchase of another Danby product. Contacted Danby and still have not heard back from Danby. The recent purchase appears to be working as advertised.
      by
      • Verified Purchase
      Bought new and lasted 16 months then stopped cooling. Looks to be pretty average based on simila...
      Bought new and lasted 16 months then stopped cooling. Looks to be pretty average based on similar reviews. I would shop for another unit that is far more reliable.
      by
      Response from DanbyAuthorizedRepJul 4, 2018
      hello, we are very sorry to hear your unit is not working properly. Your unit is still under warranty, please contact us at your earliest convenience at 1800-263-2629 or via email at consumerservice@danby.com so we can service it. danby-products
        1 found this review helpful
        Have had the Danby 50 bottle wine cooler for a week now. It has held a perfect 55F the whole time...
        Have had the Danby 50 bottle wine cooler for a week now. It has held a perfect 55F the whole time. It is very very quiet and does not run constantly as others have noted. Honestly, it is so much better than my old VinoTemp (also bought from HD) which was noisy and temperature varied by a couple degrees. It is well constructed, feels solid, has a fan to even out temperature and a door ajar alarm that will beep after 5 minutes. I would recommend this wine cooler. Why not 5-stars? I am not giving any wine cooler 5-stars until they have shelves that can easily accommodate larger bottles. Pinot and other wide format bottles are extremely tight between the shelves. You have to lift the shelf up above to slide the lower shelf out. And the wire on the shelves are not spaced to allow even bottle spacing. My old VinoTemp had inserts that were bottle shaped to keep the bottles spaced evenly. Unfortunately that feature also limited it's flexibility. Holding the wider bottles, is not just a Danby issue, it's a wine cooler issue in general. They all need to come into the real world of bottles that are not all Bordeaux size and be real about what they coolers hold.
        by
          • Recommended
          We have had this unit for 3yrs now. I normally don't write a review but this has been a great fr...
          We have had this unit for 3yrs now. I normally don't write a review but this has been a great fridge. This fridge has gone through a flood and is still working after we plugged it back in. The only thing, it is the compressor is a little noise.
          by
            • Recommended
            1 found this review helpful
            This product looks great, but the shelves do not slide easily and are too close together.
            This product looks great, but the shelves do not slide easily and are too close together.
            by
              This is a disposable product
              Our cooler worked great for a month or two. Then it started beeping. Neither the manual or service seems to know why. We lived with the beeping for several years. Meanwhile the pull out shelves have broken. Even when new, there were times when a whole shelf would just drop all the bottles. Now the unit is completely broken. The manuals are no longer online and no parts. Pretty much a waste of money.
              by
              Response from DanbyAuthorizedRepMay 18, 2018
              Hello, Jm, we are sorry to hear you have had issues with your unit. This model is still available, so the warranties are available, if you require further assistance, please contact us at 1800-263-2629 or via email at consumerservice@danby.com Danby
                1 found this review helpful
                I bought 2 to put in my new house. They came in damaged as if both had been dropped. I had to tak...
                I bought 2 to put in my new house. They came in damaged as if both had been dropped. I had to take them for install as my house was in a Parade of Homes and dents were on back corners of units. They are nice looking but I’m not happy about the conditions they were shipped.
                by
                • Verified Purchase
                • Recommended
                The item had a small dent in the corner but I did not realize that until a week after delivery si...
                The item had a small dent in the corner but I did not realize that until a week after delivery since we did not open the box until it was ready to install. Understand this is beyond the 48 hour time frame from Home Depot so we installed anyway.
                by
                Response from DanbyAuthorizedRepMay 8, 2018
                Hello, we are sorry to hear your unit arrived dented, please feel free to contact us at your earliest convenience at 1800-263-2629 or via email at consumerservice@danby.com in order to assist you personally. Danby
                • Verified Purchase
                • Recommended
                Worked well. This was a replacement for another Danby...
                Worked well. This was a replacement for another Danby (same model) which failed after 3 years.
                by
                • Verified Purchase
                Assembly instructions were clear. All parts were included. Door...
                Assembly instructions were clear. All parts were included. Door change wa easy. Cooler is very quiet
                by
                • Verified Purchase
                Box damaged waiting for contractor to install. pic taken...
                Box damaged waiting for contractor to install. pic taken just in case it has damage inside as well.
                by
                Response from DanbyAuthorizedRepFeb 23, 2018
                Hello Lucy, we are sorry to hear your unit arrived in a damaged box, we would like you to contact us directly at 1800-263-2629 or via email at consumerservice@danby.com Danby
                • Verified Purchase
                Easy to install! Great value...
                Easy to install! Great value
                by
                • Verified Purchase
                Love it. Large capacity. Easy to use. So far, I...
                Love it. Large capacity. Easy to use. So far, I love it.
                by
                • Verified Purchase
                Simple operation. Installed it easily in less than 10 minutes....
                Simple operation. Installed it easily in less than 10 minutes. Put it on 50 degrees, it got the contents to that temp very fast and has stayed there. Had it a month and it is working fine so far. Totally silent. Cannoty tell it is running but for the LED temp control readout. Great looking.
                by
                • Verified Purchase
                Showing 1-30 of 135 reviews

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                Cooler Width (in.)

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                Installation Type

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