Ishkabibble, Thank you for taking the time to leave us your thoughts on the Dryden Pivoting Toilet Paper Holder in Champagne Bronze. I am sorry that this product did met your expectations and that you were missing the installation template. This product does have an installation template and I am sorry that yours did not come with one. I have passed your comments along to our Quality Department. We appreciate your feedback. Best, Corinne with Customer Care