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Most important - Make sure you have studs where the support for the shower doors will be installe...
Most important - Make sure you have studs where the support for the shower doors will be installed! We tiled our tub area instead of using a tub surround. Next, make sure you get the latest version of the instructions and the template (We did not have the latest version) Make sure the opening is 58 inches wide. Our first big challenge was finding a bit that would drill through our porcelain tile. After practicing on an extra piece of tile we ended up starting with a pointed Ryobi glass and tile bit and then using a Milwaukee 1/4" Diamond mini hole saw. We actually did not have studs behind our tile but we did have Dura Rock. We used # 10 plastic anchors through the tile and Dura Rock. Our other big challenge was that after using the template and following the directions carefully our inside door was scraping badly on the tub guide. We finally solved that problem with the help of a friend by loosening both track adjustment screws listed in step 14, pushing the rail up as high as we could and tightening the adjustment screws. We struggled all weekend but it was a great couples bonding experience and it looks beautiful now!
by
    • Recommended
    11 found this review helpful
    by
    • Verified Purchase
    This tub leaks in the back seal!!
    This was installed by my contractor and the back seal leaks all over my new bathroom floor which is on the second floor!! Something needs to be done! They have attempted to fix it twice!! I need this fixed!!!!!!
    by
    Response from DeltaFaucetMar 28, 2022
    Hello laurie,

    Thank you for your review regarding Delta Faucet BVS400CRW! We apologize for the issues you are experiencing and will be happy to assist you!

    Please reach out to us directly so we can further assist you with this matter.

    We appreciate your feedback and look forward to better serving you in the future. Please contact us directly with any further questions.

    Best regards,

    Kyra
    Digital Engagement Specialist DeltaFaucet
      by
        This product was assembled by a qualified contractor. It looks beautiful and fit out needs by p...
        This product was assembled by a qualified contractor. It looks beautiful and fit out needs by putting in a new tub and shower. However the doors do not seal to the bottom of the tub which allows water to penetrate to the floor It’s just awful. We have tried many things to stop this and have been unsuccessful. Just not happy because now it’s going to ruin our floor
        by
        Response from DeltaFaucetDec 4, 2020
        Hello Manzo,

        Thank you for contacting us at Delta Faucet. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.

        Best Regards, Tim DeltaFaucet
          1 found this review helpful
          I thought it was kind of flimsy When I...
          I thought it was kind of flimsy When I pulled it out of the box I thought to myself what a piece of crap have I bought. The glass door set well and installed very well that was the best part of the tub and wall set
          by
          Response from DeltaFaucetJul 25, 2020
          Hello, Home Depot Customer.

          Thank you for taking the time to write a review for the Delta Faucet. We do appreciate your feedback.

          Feedback like yours helps us to become a better company and help us to make updates and modifications to our products in the future.


          Best Regards,
          Eric
          Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com DeltaFaucet
          • Verified Purchase
          The enclosure installed very easily. The shower doors were a...
          The enclosure installed very easily. The shower doors were a bit trying.
          by
          • Verified Purchase
          It was difficult to install. My carpenter found a scratch...
          It was difficult to install. My carpenter found a scratch on the tub when he was installing it. Missing 2 templates for installing the doors. Height for doors had them drag on center guide. Bottom gasket for doors need to be longer at least for inside door Plugs wouldn’t go in with o-rings.
          by
          • Verified Purchase
          1 found this review helpful
          Product came scratched and dented. ...
          Product came scratched and dented.
          by
          Response from DeltaFaucetMar 13, 2020
          Thank you for your feedback, Jesse! I do apologize this product was damaged out of the packaging, but will be more happy to help. I have sent you an email, so we can help further assist you with this matter. Feel free to reply to the email, if you need further assistance.

          Best Regards, Benjamin DeltaFaucet
          • Verified Purchase
          It’s a nice set. I wish that the tub was...
          It’s a nice set. I wish that the tub was either porcelain over steel, or insulated around/under the acrylic. Installation was fairly straightforward. Read all 3 sets of instructions before installing any part if you DIY, but it was pretty easy.
          by
          • Verified Purchase
          Not very rigid and needs to be reinforced. It's...
          Not very rigid and needs to be reinforced. It's strength relies on panels being glued in the field and to to the wall but it's a to the stud installation. In order to have sufficient strength you need to block between studs. Too much work for something that should have a easy installation.
          by
          Response from DeltaFaucetMar 13, 2020
          Hi, Smitty.

          Thank you for taking the time to write a review for the Delta BVS400CRW Bath and Shower Kit. We do appreciate your feedback. We appreciate your comments as they help us refine our products and processes. Please know that we take extreme pride in all of our products and use only high grade material designed for durability, safety and style. I am sorry to hear that you are not 100% satisfied with the wall surround. The wall surround is direct to stud installation. Here is a link to the Maintenance and Instruction guide for the unit:

          https://images.homedepot-static.com/catalog/pdfImages/24/24d984f6-63a2-4aae-aee1-b2198a9c6780.pdf

          I've reached out to you via email. Please refer to my email for assistance.

          Best Regards,
          Rosanna DeltaFaucet
          • Verified Purchase
          2 found this review helpful
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Bath looked great just the plastic in front kinda thin...
          Bath looked great just the plastic in front kinda thin for bathtub. Wish it made a little thicker.
          by
          Response from DeltaFaucetMar 13, 2020
          Hi, Nate.

          Thank you for taking the time to write a review for your Delta BVS400CRW bath and shower kit. We appreciate your feedback. The curved bathtub and wall surround are built from ProCrylic Material and Acrylic with Innovex Technology and has a 10 year residential warranty and the enclosure has a five year residential warranty. If installed for commercial purposes, the bath tub, wall surround and enclosure will have a one year warranty.

          If you wish to learn more about the material of the bathtub, please visit the link below:
          https://www.deltafaucet.com/design-innovation/innovations/shower/procrylic-material-and-acrylic-with-innovex

          Please know that all of our products undergo rigorous tests to ensure long-lasting use and are made with high-grade materials.

          I've reached out to you via email. Please refer to my email for assistance.

          Best Regards,
          Rosanna DeltaFaucet
          • Verified Purchase
          2 found this review helpful
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I should have realized that it was 4pieces but my...
          I should have realized that it was 4pieces but my plumber said he had only ever installed one of these types and after two months the owners had it removed because it was just to flimsy and the caulking kept pulling away. I returned it b4 it was installed bcuz I did not want to take a chance.
          by
          Response from DeltaFaucetMar 13, 2020
          Hello rjminor,

          Thank you for your review on the Delta Classic 400 Curve 30 in. x 60 in. x 78 in. Standard Fit Bath and Shower Kit.

          I am very sorry to hear that the bath and shower kit did not fully meet your expectations and I apologize for any inconvenience this has caused.

          If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can.

          Thank you,

          Brandy DeltaFaucet
          • Verified Purchase
          Great Tub
          [This review was collected as part of a promotion.] I loved it, it brightened up my bathroom and made it look brand new. I am so glad that i was able to try this product, and i would recomeend it to other people too.
          by
          Response from ConsumerCareJun 27, 2018
          Hello Wdiane10, Thank you for your review on the Delta Classic 400 Curve 30 in. x 60 in. x 78 in. Bath and Shower Kit. I am so pleased to hear that you are enjoying your new bathtub, wall surround and enclosure and I am also very happy to know that you would recommend it to others! If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can. Thank you, Brandy
            • Recommended
            Great Quality and Great Looking
            [This review was collected as part of a promotion.] I absolutely love my new curved shower and shower door!! It looks beautiful and was fairly easy to install. My husband and I installed it ourselves. I love the curved design to the shower and door, it looks modern and expensive. The shower itself has nice shelving to hold all of our hair and body products. The shower itself is made well and is easy to clean. The shower doors glide effortlessly and look amazing. We've received many compliments on our new shower set up. I love it!
            by
            Response from ConsumerCareJun 13, 2018
            Hello skylasage4, Thank you for your review on the Delta Classic 400 Curve 30 in. x 60 in. x 78 in. Bath and Shower Kit. I am so pleased to hear that your new shower kit has met your expectations and that it looks great installed! I am also very happy to hear that it was easy to install and that you are satisfied with the design of the kit as well. If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can! Thank you, Brandy
              • Recommended
              Luxury bath set
              [This review was collected as part of a promotion.] I love the design and the texture of the tub and the way it came out.thr only thing is the stopper works when it wants
              by
              Response from ConsumerCareJun 9, 2018
              Hello Kara227, Thank you for your review on the Delta Classic 400 Curve 30 in. x 60 in. x 78 in. Bath and Shower Kit. I am so pleased to hear that your new tub and shower kit has met your expectations and that you are satisfied with the design! In regards to the tub stopper working inconsistently, please contact the manufacturer of the drain assembly for further assistance with adjusting the stopper and if there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can! Thank you, Brandy
                • Recommended
                awesome
                [This review was collected as part of a promotion.] awesome it the best product ever i can not wait to tell my family and friends about this product
                by
                Response from ConsumerCareJun 8, 2018
                Hello keisha1625, Thank you for your review on the Delta Classic 400 Curve Standard Fit Bath and Shower Kit. I am so pleased to hear that your new bath and shower kit has met your expectations and that you are excited to tell your friends and family about it! If there is anything going forward that we may be able to help with, please do not hesitate to give us a call on our warranty line at 800-355-2721 and we will be happy to help you where we can! Thank you, Brandy
                  • Recommended
                  This was easy to install, just be sure to do proper frame out for spots where door attaches. othe...
                  This was easy to install, just be sure to do proper frame out for spots where door attaches. other frame out should be pretty close. If not you will have wider gaps to caulk. I installed one of these at a rental and the shower only version at my house. they are great. ONly bad part is using "good" caulk like DAP 3.0. it works great but is aweful to work with compared to ALEX or something... smooth with those plastic caulk shapers rather than fingers, do small sections. it is easier to work with immediately, vs trying to caulk all then get smooth finishes. be sure to have extra deep drain kit. Be careful not do bang or ding bringing in. In my opinion hard to beat this value. Finishing around edges with drywall or other material (fiber board, etc...) is the hardest part.... and not really shower related. I have done this different ways based on what surrounds tub... either cutting it close or removing the whole surrounding wall and just putting in a new piece of drywall. definitely caulk around. I used locktite for bath and surrounds generously to insure no cheap feeling movement.... in the end this is a solid product, easy to clean, sturdy (if installed properly). I'm about to get another for another rental.
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                  Response from DeltaFaucetMar 13, 2020
                  Hello Brent,

                  Thank you for your review on the Classic 400 Curve 30 in. x 60 in. x 78 in. Standard Fit Bath and Shower Kit with Right Hand Drain in White. I am so happy to hear you are satisfied with your bathing unit and installation was easy. We appreciate your feedback regarding the caulking and installation technique. I am also glad to hear you will be purchasing another for a rental home. If you need anything in the future please feel free to give us a call at 800-3355-2721 or email consumercare@deltafaucet.com.

                  Thanks,
                  Sarah
                  Consumer Care
                  Delta Faucet Company DeltaFaucet
                    • Recommended
                    6 found this review helpful
                    I love this shower door, My problem is the water come out at the bottom of the door, thinking abo...
                    I love this shower door, My problem is the water come out at the bottom of the door, thinking about returned it. Or contact the company to shown me what I can do to fix this issue.
                    by
                    Response from DeltaFaucetMar 13, 2020
                    Hello Loveitdonewanttosenditbac,

                    Thank you for your review on the Delta Classic 400 Curve Bath and Shower Kit. Any feedback we receive helps us to create better products and is greatly appreciated.

                    I am very glad to hear that you love the Classic 400 curved shower door. However, I am very sorry to hear that you are experiencing issues with water leaking out of the bottom of your door, and I apologize for any inconvenience this may have caused.

                    If you are still experiencing this issue please give us a call on our warranty line at 800-345-3358 at your earliest convenience and we will do our very best to assist you in any way that we can in order to rectify this issue.

                    Hope to hear from you soon!

                    Matthew
                    Delta Faucet Company
                    Consumer Care DeltaFaucet
                      5 found this review helpful
                      Showing 1-21 of 21 reviews