Hello Sharon,
Thank you for your review on the Delta H2Okinetic In2ition 4-Setting Two-in-One Shower. Your feedback is greatly appreciated.
I'm very sorry to hear that you're disappointed with the construction of this product.
This shower is composed of a mixture of metallic and non-metallic components. We primarily manufacture of our products with a mixture of metallic and non-metallic materials for safety and longevity of the model. Fully metallic products tend to rust overtime and often hold heat which causes burns easily. Also, non-metallic shower heads and hand held wands will hurt a lot less if dropped on your body while showering and will be a lot more light weight when holding the wand for an extended period of time.
If you feel your product isn't performing as designed or if you require anything further please feel free to contact us on our warranty line at 800-345-3358 or you can send an email to consumercare@deltafaucet.com.
I hope this information proves useful.
Thank you,
Matthew
Delta Faucet Company
Consumer Care