Customer Reviews for Frigidaire High Humidity 50-Pint Capacity Dehumidifier with Built-in Pump
- Frigidaire 50 pint dehumidifier features an easy washable filter
- Maximize comfort with Custom Humidity Control
- Save time and energy with a built-in pump
Customer Reviews
Jul 27, 2024
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Jul 25, 2024
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Jul 24, 2024
defective dehumidifer
this dehumidifier only lasts a few months then the EC code appears. call customer service they just give you the runaround. these units should be recalled and a class action suit filed against fridigaire. these units are defective. fridigaire have hundreds of complaints and take no action.
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Response from FrigidaireSupportJul 26, 2024
Hi there, valued customer! Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
Jul 24, 2024
Works great !!!!???!
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Jul 24, 2024
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Jul 24, 2024
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Jul 24, 2024
Unfortunately, this did not work for us. Overflowed instead of automatically turning off when full.
Then tried draining to the the outside with a fridgidaire drain hose, also did not work. Called fridgidaire and was basically told nothing of any help. Might be great for some but did not work for us.
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Response from FrigidaireSupportJul 25, 2024
Hello Lollo,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Jul 21, 2024
So far.only - just a few weeks in...
[This review was collected as part of a promotion.] It has been a few weeks now and this unit has effortlessly kepy my very damp basement dry. Possibly a touch quieter than the similar unit it replaced, which lasted only three years. Having read the numerous reviews of quick product failures, I purchased a long term serice contract. We will see. For the first few weeks, it has performed up to 5 star level. I have to admit I am fully expecting to be disappointed by quick product failure and problems with getting the issue addressed - based only upon the numerous reviews I have read reporting such issues.
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Customer review from frigidaire.comJul 20, 2024
50 pint dehumidifier.
[This review was collected as part of a promotion.] Fantastic product lowering the whole basement humidity to 40%
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Customer review from frigidaire.comJul 17, 2024
Excellent Unit. Powerful, Quiet and with good features.
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Jul 17, 2024
It was defective and we returned it.
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Response from FrigidaireSupportJul 18, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the product did not live up to your expectations, JULIE. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Jul 17, 2024
Dehumidifier
[This review was collected as part of a promotion.] It is great product works very well in out 800 sq feet basement
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Customer review from frigidaire.comJul 17, 2024
Seems to be working really well!
[This review was collected as part of a promotion.] I have had the Frigidaire dehumidifier set up in my basement for several weeks and it seems to be working very well! It was very easy to set up using the internal pump and a hose going into my sump pump. It is very quiet, and the basement feels very dry, so I'm very pleased! What else can I say? It was easy to set up, it works well, it purifies the air, and it's quiet! It is also very nice looking!
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Customer review from frigidaire.comJul 16, 2024
finally a dehumidifier that works!
[This review was collected as part of a promotion.] Just replaced a 5 year old Frigidaire dehumidifier that actually started giving out a few years ago. I've gotten more moisture out of the air in the first day with new unit than in the past year with the older unit. It's very quiet and really moves a lot of air. I'm concerned about the longevity of this unit - not because of the brand, just because these things never seem to last more than a few years. we'll see. One minor complaint: when it fills up, it's filled right to the very top. Hard to remove the bucket without spilling water. Otherwise, happy so far, though.
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Customer review from frigidaire.comJul 15, 2024
Great mchine, very happy
[This review was collected as part of a promotion.] It honestly surprised me how much moisture this dehumidifier unit pulls out of the indoor air of our house. We are very happy that this unit, along with our central air conditioning system, is doing a great job to regulate the overall humidity level and helping us actually run the central air a lot less than in the past.
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Customer review from frigidaire.comJul 13, 2024
Not what Frigidaire used to be. It sucks.
New unit set with auto drain hose. After a month, I realized it was not dehumidifying. Called customer service, and they said they would replace it. It has been 2 months, and I have been getting the run-around the entire time. They keep coming up with excuses for the delay, once I finally got someone to talk to me. I have an old Frigidaire that works fine, but this new unit is not quality built. Search Frigidaire customer service reviews, and you see how bad it is.
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Response from FrigidaireSupportJul 16, 2024
We regret to learn that this has been your experience with our product and brand, Steve. Please know that this is never the kind of impression we would want you to have with. Rest assured that we are all utilizing all the possible options to have this concerns addressed. If there is anything we can do to further assist you, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Jul 10, 2024
Our basement was smelly and damp. The dehumidifier has
Removed the smell. It is easy to set up. We haven't been able to use the continuous feature yet. It is a pain emptying.
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Jul 10, 2024
Excellent dehumidifier
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Jul 5, 2024
It Works
[This review was collected as part of a promotion.] Quiet. Does its job.
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Customer review from frigidaire.comJul 4, 2024
I am amazed! It does the job…
[This review was collected as part of a promotion.] I have only had this dehumidifier for a week, and am amazed at the amount of water it has taken out of my basement. It was bought to replace a 20+ year old whirlpool dehumidifier which suddenly gave up. It was easy to set up, runs quietly, and does an excellent job at dehumidifying and removing the musty smell.not to mention that it looks good too. I highly recommend it.
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Customer review from frigidaire.comJul 3, 2024
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Jul 3, 2024
Everything works fine but the direction book does not have all the same features as the product.
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Jul 3, 2024
Great unit for the price.
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Jun 29, 2024
[This review was collected as part of a promotion.] The pump works well.
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Customer review from frigidaire.comJun 29, 2024
Dehumidifier works great
[This review was collected as part of a promotion.] Old dehumidifier was struggling to get basement humidity below 60%. My new dehumidifier (FFAP5034W1) got it down to 40% in 2 days and has kept it there. The active pump is a great feature.
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Customer review from frigidaire.comJun 28, 2024
Works great taking humidity out of basement, and built in pump works great
[This review was collected as part of a promotion.] I replaced and 8 year old Frigidaire unit and this one is much more efficient and quiet. I have it in my basement and connected the pump line to the drain pipe. I could not be happier with he unit, and would recommend it to others.
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Customer review from frigidaire.comJun 27, 2024
Dehumidifier review
[This review was collected as part of a promotion.] Great product
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Customer review from frigidaire.comJun 27, 2024
Avoid
This might be the biggest piece of junk i have ever purchased. It worked perfectly for about 3 months then stopped. I contacted Frigidaire/Electrolux at least 10x and every time they promised to send a replacement. Only after I notified the Ohio Attorney General's office and they got involved did anything different happen. Today I received a refund of the purchase price, fully 8 months after I first complained.
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Response from FrigidaireSupportJun 27, 2024
Hello Todd,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Jun 25, 2024
Time will tell
[This review was collected as part of a promotion.] My current dehumidifier didn’t last more than two years. I have replaced my dehumidifiers every two years for the last 15 years it is tedious and disappointing. This particular dehumidifier. I just bought yesterday. I set it up with its pump and humidity in my basement went from 69% down to 50% humidity,in less than six hours . I was very pleased. I hope I can get more than two years out of this Frigidaire. It is my first time using a Frigidaire dehumidifier so far so good I will remain hopeful …..time will tell.
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Customer review from frigidaire.comJun 22, 2024
The unit was installed in our basement rec room and has been very good at removing the moisture. Room is now comfortable and dry
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