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Customer Reviews for GE 27 in. Smart Single Electric Wall Oven with Convection and Self Clean in Stainless Steel

Internet #309108749

Model #JKS5000SNSS

Store SKU #1004302259

  • True European convection oven for faster, more even baking
  • Easily read and operate hidden backlit LED controls
  • Built-in Wi-Fi controls oven functions on your smart device

Customer Reviews

  • 4.6
    out of 947 reviews
  • 91% recommend this product
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Showing 1-30 of 947 reviews
Lots of features and easy to use
The control panel is easy to use. Though I haven’t experimented with all the features, I am confident that we will be thrilled with the expanded capacity of our new GE oven.
by
    • Recommended
    Great Features
    I’m very excited to use the new oven with all its features. I love the look and functions it has to offer.
    by
      • Recommended
      Great Fit
      I love my new GE oven that fit perfectly in the old cut out! I hope it lasts as long as long as my last one… 42 years!!
      by
        • Recommended
        Inability to access air fry.
        Love my new oven but do not understand why you have to use WiFi in order to include air fry. It doesn’t make sense. My husband spent an hour with one of your reps and she wasn’t able to help him either. We still don’t know how to use air fry!!
        by
          • Recommended
          Sleek and quiet
          This oven is excellent. We replaced our very old and outdated wall oven with this one and couldn’t be happier. It is quick, quiet, and easy to use. We love being able to control it and see it from my phone, and we really enjoy the air fry option with no pre-heating required. It looks so sleek in our kitchen and really brings our appliances together.
          by
            • Recommended
            GE Bringing good things to living!
            So far we love our new GE oven and its features. It was easy to install but you need to be sure your junction box doesn’t interfere with the depth of the unit!
            by
              • Recommended
              Great features
              The oven is somewhat larger than our old oven with much easier touch controls.
              by
                • Recommended
                Air Fry
                I am not seeing the Air Fry option on my touch screen. The manual shows it but it is not appearing on my screen.
                by
                Response from GE_AppliancesFeb 14, 2024
                This oven model does not have an Air Fry option. The manual covers multiple versions of this wall oven, and this particular oven does not have this feature.
                  • Recommended
                  Not a looker
                  The display never goes dark even when the clock is off. Generally low paint quality
                  by
                  Response from GE_AppliancesFeb 7, 2024
                  Hi there, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the control panel screen. The clock would always be displayed on the screen and there's no way you can turn off the screen to black. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
                    Can’t wait to put it to use
                    So excited to get my new GE wall oven installed! Looks great. Expecting marvelous results.
                    by
                      All-round Great Oven for a Reasonable Price
                      Upgraded from a relatively old oven, and have found the upgrade to be huge. First, price. In the 27” field of wall ovens, I was between a handful of choices. Initially I was going to buy the cheaper GE model without “smart features,” but I decided getting convection+app control, and a slightly cleaner look, were worth upgrading to this model for an extra $300 or so. The ability to control it from the GE app, which I find to be quite intuitive and easy to use, is a feature I wasn’t sure I’d really get much use out of. Turns out I love it, and find it to be a gamechanger (I can now pre-heat my oven while continuing to work from home in my office, for instance, or cut the oven temp on the fly while multitasking). Aside from the “smart” features, this oven also performs at a much higher level than most previous ovens I’ve owned. It’s crazy how evenly it heats my aluminum baking pans, and when using convection mode with two racks in use it’s also relatively even cooking between the two racks. I am really enjoying baking now with this thing, I feel empowered! Highly recommend.
                      by
                        • Recommended
                        Not Impressed
                        Basic and boring. Digital display doesn't give a temperature reading, so oven can be too hot and you don't know. Thats lame. A fan is always a running somewhere in the unit, making noise and blowing hot air into the kitchen. Annoying. Blows for a long time even after oven is off. Clock makes digital display glow weirdly grey with ghost letters. See photo. Takes a long time to reach temperature, so I question the wattage spec. Build has sharp sheet metal on inside of door. Just very meh.
                        by
                        Response from GE AnswersNov 15, 2023
                        Hey there - We're sorry to hear you're not impressed with your oven. This is not what we expect to hear. We appreciate you taking the time to give us your honest feedback, and we will be sure to share your feedback with our design and engineering teams. Please note, the fan noise is normal due to the convection setting on this oven. The fan is an integral part of the convection process. If you have any questions, let us know. We're here to help you have the best experience possible. Kind regards. Julia@GEAppliances GE_Appliances
                          Elegant and User friendly
                          I love our new installed GE Smart Wall Oven. Very elegant and user friendly. I highly recommend! I will surely gonna buy more of their products.
                          by
                            Control Display UX - easy see and understand
                            Love my new oven. Five out five - easy to operate. Love the sliding racks, very stylish, good intuitive UX - easy to learn and easy to see - clear display.
                            by
                              Great oven
                              Replaced an older 27 inch wall oven from the 90s. This one is just so much better and even more spacious. Feels like a real oven and no longer and easy bake oven.  Bought a coordinating microwave and trim kit as well.
                              by
                                Great oven !
                                Thus oven is awesome! It looks and works great! I’m glad I went with the convection oven feature to replace the big jobs in the air fryer and I love that I can turn it on with my phone and preheat on the way home!!
                                by
                                Response from GE AppliancesMar 22, 2023
                                Hello - Thank you so much for taking a moment to share your review. This is really helpful for us. We are so glad that you are a big fan of this model so far. It's really great news. We spent a lot of time with the design and features for this one. We also really love the smart features. Our favorite feature is the True European Convection, allowing faster baking and browning results. Thanks again. Stay safe out there. Jonathon@GEA
                                  • Recommended
                                  Accurate and it has nice features.
                                  We love our new oven, and when customer service was called, our questions were answered in a timely and courteous fashion. Accurate, love the full function touch pad and easy to understand.
                                  by
                                    • Recommended
                                    Sleek oven
                                    Great features including digital controls, convection and Wifi enabled. Bakes accurately. A nice upgrade after our old 53 year old GE.
                                    by
                                      • Recommended
                                      Doesn’t cook evenly
                                      Looks sleek but Disappointed that it cooks so unevenly
                                      by
                                      Response from GE_AppliancesJan 4, 2023
                                      Hey there, While we're glad that you are happy with the appearance, we regret to hear your oven isn't cooking evenly. We understand how important it is to get this fixed so your food cooks as it should. Please refer to page 21 of the use and care manual for some troubleshooting tips here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-2.pdf&_ga=2.248356357.321696604.1672843871-1211509939.1672843871. If you've tried these tips and are still unable to get you unit working properly, please take advantage of your one-year warranty by calling our GE Consumer Service at 1-800-432-2737. One of our technicians would be happy to repair your model and get it cooking evenly. We wish you all the best. Please let us know if you have any additional questions. P.S. We think this oven looks beautiful in your kitchen! Kacie@GEA
                                        My new GE oven
                                        Just got it, it's beautiful! Have only used two features and I was very pleased.
                                        by
                                          • Recommended
                                          Perfect!
                                          I absolutely love this oven. Sleek, easy to use. Paired with my phone easily and cooks wonderfully
                                          by
                                            • Recommended
                                            Great oven & features. Beautiful in kitchen.
                                            This GE oven is beautiful in our newly remodeled kitchen, and beyond that it’s modern features function wonderfully. GE products have always lived up to their Billings.
                                            by
                                              • Recommended
                                              Perfect oven for a baker .
                                              When we updated our appliances I told the man at the store I had to have a convection oven because I’m a baker. When they where installed and powered up I was so excited to see that the oven had a proofing setting!! That was a huge bonus!. My bakers heart is happy.
                                              by
                                                • Recommended
                                                Love my new oven!
                                                Love the oven! Easy to operate…even via smartphone & Alexa. It cooks evenly. I love it!
                                                by
                                                  • Recommended
                                                  Perfect fit
                                                  We had a limited space to replace our old oven and it fit perfectly.
                                                  by
                                                    • Recommended
                                                    Nothing But a GE
                                                    When you get a GE Oven it looks great. It will last a long time just don’t use the clean the oven button. Keep oven clean using vinegar and baking soda. It will last forever!
                                                    by
                                                      • Recommended
                                                      Single wall smart oven
                                                      I am loving my new 27" smart wall oven. Using the Hq app I can preheat set the timer and watch the progress while baking. This was a total upgrade for my kitchen I spent time looking for the best oven and was very excited to find this GE product. I'm very satisfied with its cooking settings and the results making my cooking taste better. Highly recommend this product.
                                                      by
                                                        • Recommended
                                                        GE oven
                                                        Great oven. Performance wonderful. BUT we can Not hear the timer beeper.
                                                        by
                                                          • Recommended
                                                          Nice looking!
                                                          Love my replacement oven. Runs very quietly and cooks evenly.
                                                          by
                                                            • Recommended
                                                            Cutting edge wall oven
                                                            This is cutting-edge technology. Great LCD screen, great convection oven, and connected to the WiFi so you can start it up from anywhere. It looks beautiful inside and out. Probably the last wall oven I will ever need to get and it was a great and affordable choice.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 947 reviews

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                                                              Wall Oven Size

                                                              27 in.

                                                              27 in.

                                                              27 in.

                                                              27 in.

                                                              Cleaning Type

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Self Cleaning

                                                              Oven Features

                                                              Broiler in Oven, Hidden Bake Element, Oven Temperature Probe, Temperature Control

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                                                              Cut-Out Height (in.)

                                                              27.625

                                                              27.625

                                                              27.625

                                                              27.625

                                                              Capacity of Oven (cu. ft.)

                                                              4.3 cu ft

                                                              4.3 cu ft

                                                              4.3 cu ft

                                                              4.3 cu ft