The refrigerator is fine but the installation did not go well. I was told the only thing necessary for installation charges was to purchase an icemaker water line as they would not hook up using an existing line. The installer arrived with the new line in hand but he refused to hook it up to my water supply line and said it did not support the hookup. He said there was no way to shut the water off while hooking up the new line. I showed him that the existing line had a shutoff on the saddle valve that it was hooked to. He said it had to have a different type of shutoff or "water would go everywhere" when the old line was removed. So they said they couldn't complete the install and left.
After they left, I checked the detailed instructions and found that my original installation had the exact arrangement that was listed, namely a "saddle valve" installed on a vertical section of the cold water pipe. The saddle valve had the required shutoff and standard seat for the water line. I was miss-lead by the statement that my price included installation as long as I purchased the new line to hook to the ice-maker.
I then proceeded to hook it up myself and had no problems with it. It works perfectly with the original hardware. If I had not had some knowledge of plumbing, I would have been stuck with a large plumbing bill. I am not happy bout that.
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Verified Purchase
Oct 6, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Oct 6, 2021
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Oct 5, 2021
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Oct 3, 2021
Great fridge!
Very spacious for my family of five. Ice cold within an hour of plugging up. I cannot rate the ice maker bcuz it's not hooked up too a water line, but the refrigerator came with an ice maker!! A total plus! Excellent value as well from GE.
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Recommended
Customer review from geappliances.com
Oct 2, 2021
Fits the small space in my kitchen
Does what I need it to. One small issue on the quality control but was easily fixed with a bit of silicone sealer.
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Recommended
Customer review from geappliances.com
Sep 28, 2021
Samsung refrigerator
the ice machine has not worked since we got it. They were out to replace it and it still does not work. it has been two months. next service date is Oct 5
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Response from GE_AppliancesSep 29, 2021
Hello - Thanks for your feedback. We are sorry the icemaker doesn't work and you have to schedule another service appointment to fix it. We understand your frustration and apologize for any inconvenience it has caused.
Olga@GEA
Customer review from geappliances.com
Sep 28, 2021
Great Size ,not too much overwhelming with feature
The Fridge is big and open, hence can accommodate tall bottles, wide boxes very easily. Love the small perfect size butter cabinet at the door. The freezer is big enough to accommodate my weekly needs. Not too much overwhelming with features.
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Recommended
Customer review from geappliances.com
Sep 27, 2021
Needs a compartment for meat and cheeses.
This refrigerator is pretty basic. I was surprised to see it did not come with a compartment for meat and cheeses. Would have liked to have that. Otherwise it is pretty good. Maybe there should be a way to buy one as an add on.
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Response from GE_AppliancesSep 28, 2021
Hi - Thank you for posting a review on your refrigerator. We greatly appreciate your feedback on adding a meat and cheese compartment. We'll be sure to share your comments with our product design team for future improvement. Thanks for making GE Appliances a part of your home! -Mikayla@GEA
Customer review from geappliances.com
Sep 23, 2021
by
Sep 22, 2021
I thought this would be a good product for my...
I thought this would be a good product for my second home, it matches the refrig that was in there when I purchased the home, turns out this product with the ice maker is terrible, the ice maker stopped working and started leaking water out the back of the refrig I had a repair man out to fix the issue1 week ago but he had to order parts for it, On 9/20/21 he returned an istalled the new parts for the ice maker and 1 hour after he left it started leaking again this time near the bottom of the refrig, My permanent resident is 3 hours away and each time I had to travel to meet him, I am very disappointed with the whole buying experience, do not purchase the unit with the ice maker.
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Sep 22, 2021
bad refrigerator
this fefrigerator never worked, they just picked it back up, never got any service from it
by
Verified Purchase
Sep 21, 2021
Runs often and somewhat loud...
Runs often and somewhat loud
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Sep 21, 2021
supposedly good quality
bad quality of ice maker that has cause a lot of inconivence
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Response from GE AppliancesSep 23, 2021
We're very sorry to hear your icemaker has caused some trouble in your refrigerator. While unexpected, we know it is very stressful and are happy you have used the warranty to schedule service. Please stay in contact with the approved servicer to get this resolved. Thanks so much. - John@GEA
Customer review from geappliances.com
Aug 27, 2021
by
Aug 6, 2021
Noise Small
It would put me of the mind of apartment college size
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Response from GE_AppliancesAug 12, 2021
Hi there, Thanks for your review. We're pleased to hear that you're happy with your new refrigerator. Our 18 cu. ft. models are a great size and are often used in apartments, just as you mentioned. Thanks for making GE Appliances a part of your home! Wishing you the best. - Sharon@GEA
Customer review from geappliances.com
Jul 29, 2021
Good fridge! Just wish it came with more shelves. ...
Good fridge! Just wish it came with more shelves. :)
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Response from GE AnswersAug 18, 2021
Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback regarding the shelves. We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
Verified Purchase
Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 17, 2021
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Verified Purchase
Jul 17, 2021
Great space for price...
Great space for price
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Verified Purchase
Jul 8, 2021
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Verified Purchase
Jul 7, 2021
Great second refrigerator!
We bought this as a second refrigerator. It's great as a beverage fridge and it has an ice maker which works out well for when we are entertaining!
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Recommended
Customer review from geappliances.com
Jul 1, 2021
Great for what I need!
This is a basic refrigerator, but it has a lot of storage.
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Recommended
Customer review from geappliances.com
Jun 29, 2021
JUST THE RIGHT SIZE
Needed a smaller refrigerator for my new life style and this is GREAT. Door shelves are actually bigger than my old much larger refrigerator!
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Recommended
Customer review from geappliances.com
Jun 29, 2021
So Roomy!
So glad to finally have a refrigerator. We lost everything in Hurricane Laura and it has taken us 10 months to finally be able to buy one, it's wonderful and so roomy!!!
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Recommended
Customer review from geappliances.com
Jun 28, 2021
Loud
I received this fridge as a replacement for another one. Its so small. Not really pleased since it has wire racks and there's a white noise from the fridge throughout the day. If I can replace the wire racks I'd be somewhat satisfied.
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Response from GE AppliancesJun 29, 2021
Hello. Welcome to our appliance family! This model does not offer glass shelves as an option. It will only accept wire shelves. This model may have been the only one available as a replacement. You might check with whom replaced it to see if a model with glass shelves is another option. Here is information about refrigerators an normal noise. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- Here is link to other models with glass shelves to look at. https://www.geappliances.com/compare/2755/3268 -- We understand how noise can be annoying at times. We apologize for any inconvenience. Stay safe. Geoff@GEA
Customer review from geappliances.com
Jun 25, 2021
Great ice maker! Simple refrigerator for a kitchenette or apartment....
Great ice maker! Simple refrigerator for a kitchenette or apartment. A little noisy but cannot beat the price.
by
Verified Purchase
Jun 25, 2021
Great Price
Great price, Great quality Looks Great Works well. I love it! Makes great ice cubes!
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Recommended
Customer review from geappliances.com
Jun 16, 2021
Working Well
I have no issues with my new appliance. It works well and compared to what I had it is very effective.
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Recommended
Customer review from geappliances.com
Jun 2, 2021
After 5 service calls the ice maker is not...
After 5 service calls the ice maker is not working. We are paying a plumber to hook it up. No stars for the delivery service.