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Customer Reviews for GE 17.5 cu. ft. Top Freezer Refrigerator in White

Internet #311102059

Model #GIE18DTNRWW

Store SKU #1005548027

  • 28 in. wide top freezer refrigerator with LED Lighting
  • Equipped with adjustable wire shelves for storage flexibility
  • Factory installed icemaker automatically produces ice

Customer Reviews

  • 4.1
    out of 282 reviews
  • 85% recommend this product
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Showing 1-30 of 282 reviews
False installation charges stated
The refrigerator is fine but the installation did not go well. I was told the only thing necessary for installation charges was to purchase an icemaker water line as they would not hook up using an existing line. The installer arrived with the new line in hand but he refused to hook it up to my water supply line and said it did not support the hookup. He said there was no way to shut the water off while hooking up the new line. I showed him that the existing line had a shutoff on the saddle valve that it was hooked to. He said it had to have a different type of shutoff or "water would go everywhere" when the old line was removed. So they said they couldn't complete the install and left. After they left, I checked the detailed instructions and found that my original installation had the exact arrangement that was listed, namely a "saddle valve" installed on a vertical section of the cold water pipe. The saddle valve had the required shutoff and standard seat for the water line. I was miss-lead by the statement that my price included installation as long as I purchased the new line to hook to the ice-maker. I then proceeded to hook it up myself and had no problems with it. It works perfectly with the original hardware. If I had not had some knowledge of plumbing, I would have been stuck with a large plumbing bill. I am not happy bout that.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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        Great fridge!
        Very spacious for my family of five. Ice cold within an hour of plugging up. I cannot rate the ice maker bcuz it's not hooked up too a water line, but the refrigerator came with an ice maker!! A total plus! Excellent value as well from GE.
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          • Recommended
          Fits the small space in my kitchen
          Does what I need it to. One small issue on the quality control but was easily fixed with a bit of silicone sealer.
          by
            • Recommended
            Samsung refrigerator
            the ice machine has not worked since we got it. They were out to replace it and it still does not work. it has been two months. next service date is Oct 5
            by
            Response from GE_AppliancesSep 29, 2021
            Hello - Thanks for your feedback. We are sorry the icemaker doesn't work and you have to schedule another service appointment to fix it. We understand your frustration and apologize for any inconvenience it has caused. Olga@GEA
              Great Size ,not too much overwhelming with feature
              The Fridge is big and open, hence can accommodate tall bottles, wide boxes very easily. Love the small perfect size butter cabinet at the door. The freezer is big enough to accommodate my weekly needs. Not too much overwhelming with features.
              by
                • Recommended
                Needs a compartment for meat and cheeses.
                This refrigerator is pretty basic. I was surprised to see it did not come with a compartment for meat and cheeses. Would have liked to have that. Otherwise it is pretty good. Maybe there should be a way to buy one as an add on.
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                Response from GE_AppliancesSep 28, 2021
                Hi - Thank you for posting a review on your refrigerator. We greatly appreciate your feedback on adding a meat and cheese compartment. We'll be sure to share your comments with our product design team for future improvement. Thanks for making GE Appliances a part of your home! -Mikayla@GEA
                  by
                    I thought this would be a good product for my...
                    I thought this would be a good product for my second home, it matches the refrig that was in there when I purchased the home, turns out this product with the ice maker is terrible, the ice maker stopped working and started leaking water out the back of the refrig I had a repair man out to fix the issue1 week ago but he had to order parts for it, On 9/20/21 he returned an istalled the new parts for the ice maker and 1 hour after he left it started leaking again this time near the bottom of the refrig, My permanent resident is 3 hours away and each time I had to travel to meet him, I am very disappointed with the whole buying experience, do not purchase the unit with the ice maker.
                    by
                      bad refrigerator
                      this fefrigerator never worked, they just picked it back up, never got any service from it
                      by
                      • Verified Purchase
                      Runs often and somewhat loud...
                      Runs often and somewhat loud
                      by
                        supposedly good quality
                        bad quality of ice maker that has cause a lot of inconivence
                        by
                        Response from GE AppliancesSep 23, 2021
                        We're very sorry to hear your icemaker has caused some trouble in your refrigerator. While unexpected, we know it is very stressful and are happy you have used the warranty to schedule service. Please stay in contact with the approved servicer to get this resolved. Thanks so much. - John@GEA
                          by
                            Noise Small
                            It would put me of the mind of apartment college size
                            by
                            Response from GE_AppliancesAug 12, 2021
                            Hi there, Thanks for your review. We're pleased to hear that you're happy with your new refrigerator. Our 18 cu. ft. models are a great size and are often used in apartments, just as you mentioned. Thanks for making GE Appliances a part of your home! Wishing you the best. - Sharon@GEA
                              Good fridge! Just wish it came with more shelves. ...
                              Good fridge! Just wish it came with more shelves. :)
                              by
                              Response from GE AnswersAug 18, 2021
                              Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback regarding the shelves. We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA GE_Appliances
                              • Verified Purchase
                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              by
                              • Verified Purchase
                              Great space for price...
                              Great space for price
                              by
                              • Verified Purchase
                              by
                              • Verified Purchase
                              Great second refrigerator!
                              We bought this as a second refrigerator. It's great as a beverage fridge and it has an ice maker which works out well for when we are entertaining!
                              by
                                • Recommended
                                Great for what I need!
                                This is a basic refrigerator, but it has a lot of storage.
                                by
                                  • Recommended
                                  JUST THE RIGHT SIZE
                                  Needed a smaller refrigerator for my new life style and this is GREAT. Door shelves are actually bigger than my old much larger refrigerator!
                                  by
                                    • Recommended
                                    So Roomy!
                                    So glad to finally have a refrigerator. We lost everything in Hurricane Laura and it has taken us 10 months to finally be able to buy one, it's wonderful and so roomy!!!
                                    by
                                      • Recommended
                                      Loud
                                      I received this fridge as a replacement for another one. Its so small. Not really pleased since it has wire racks and there's a white noise from the fridge throughout the day. If I can replace the wire racks I'd be somewhat satisfied.
                                      by
                                      Response from GE AppliancesJun 29, 2021
                                      Hello. Welcome to our appliance family! This model does not offer glass shelves as an option. It will only accept wire shelves. This model may have been the only one available as a replacement. You might check with whom replaced it to see if a model with glass shelves is another option. Here is information about refrigerators an normal noise. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- Here is link to other models with glass shelves to look at. https://www.geappliances.com/compare/2755/3268 -- We understand how noise can be annoying at times. We apologize for any inconvenience. Stay safe. Geoff@GEA
                                        Great ice maker! Simple refrigerator for a kitchenette or apartment....
                                        Great ice maker! Simple refrigerator for a kitchenette or apartment. A little noisy but cannot beat the price.
                                        by
                                        • Verified Purchase
                                        Great Price
                                        Great price, Great quality Looks Great Works well. I love it! Makes great ice cubes!
                                        by
                                          • Recommended
                                          Working Well
                                          I have no issues with my new appliance. It works well and compared to what I had it is very effective.
                                          by
                                            • Recommended
                                            After 5 service calls the ice maker is not...
                                            After 5 service calls the ice maker is not working. We are paying a plumber to hook it up. No stars for the delivery service.
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                                            • Verified Purchase
                                            Showing 1-30 of 282 reviews

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                                            Refrigerator Width (in.)

                                            28 in

                                            29.75 in

                                            29.75 in

                                            29.75 in

                                            Depth (Excluding Handles) (in.)

                                            30.5 in

                                            32.125 in

                                            32.125 in

                                            32.125 in

                                            Height to Top of Refrigerator Case (in.)

                                            66.875 in

                                            65.875 in

                                            65.875 in

                                            65.875 in

                                            Ice Maker Features

                                            Ice Maker

                                            No Ice Maker

                                            No Ice Maker

                                            No Ice Maker

                                            Total Capacity (cu. ft.)

                                            17.5 cu ft

                                            19.2 cu ft

                                            19.2 cu ft

                                            19.2 cu ft