Customer Reviews for GE 24 in. Stainless Steel Front Control Smart Dishwasher 120-Volt with 62 dBA

We'd like to help you with your dishwasher. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm

We are truly sorry to hear that you heard a clicking noise and then experienced smoke coming out from under the dishwasher. We want to assist further, so an agent is going to be reaching out to you directly via email to gather some information. Please respond at your earliest convenience.

We want to help out with your dishwasher no longer working properly. We suggest scheduling one of our technicians to come out for repair. We're confident that they can get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).

Hello there, Oh no, what a mess! We're so sorry about the dishwasher not working properly. For drain issues, please click the link below for some helpful troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240 If none of this works, service is needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for reaching out and providing feedback. Have a wonderful day. -Tierra@GEA

Hi there. We appreciate your review and are sorry to hear about your bad experience with your dishwasher. This is certainly not the ownership experience we strive for and understand how it must be frustrating. Here are tips that will help with the performance of your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.190251947.1044227764.1667835579-1668627300.1666033033 If there is any other way we can help, please reach out anytime. Thank you. Lauren@GEA

Wow! This dishwasher looks absolutely amazing in your kitchen! It's awesome to know that even the kids can help with loading and running the unit. Let us know if there's anything you need. Have a good one! Mike@GEA

We're so sorry to hear that your dishwasher isn't working how you would expect and are sorry that it's making an odd smell. Yes, this dishwasher features a middle tower that's used for washing. For the best wash performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. About the smell you noticed, we recommend checking out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932 Otherwise, if you have any other questions for us, please let us know. We're here for you. -Chris@GEA

Hello - Thanks for your feedback. We are sorry your dishwasher doesn't clean dishes. When a dishwasher isn't washing well, it can leave food particles, detergent residue, or a white film on the dishes and glasses. Below are a few things you can do to resolve this issue. Check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove common food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater accordingly. To be sure that the dishwasher is filling with the hottest possible water, run the hot water faucet at the kitchen sink prior to operating the dishwasher. Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Excessive amounts of food may clog the dishwasher filters and reduce wash performance. If any jets (holes) within the wash arms are blocked, use a small object such as a paper clip or tweezers to loosen and remove the debris. Be careful not to damage the jets in any way as that will affect wash performance. If this information does not help, service is recommended. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737. We apologize for any inconvenience it has caused Olga@GEA

Hi there! We are so happy to have you in the GEA family. We're sorry to hear you are having trouble with the dishwasher and appreciate the opportunity to help. First, we recommend making sure the water is at least 120 degrees. You may need to run the sink for a few seconds to warm the water up before starting a cycle. Second, a high quality detergent is important for the best performance. For the rack, it does have a 50 pound weight limit, so make sure the rack is not overloaded. Let us know if you have any more questions. - John@GEA

Hello and thank you for choosing GE Appliances. Your feedback is appreciated and we apologize for the hassle you have been through. It is normal for some water to be found in a new dishwasher as they are tested before leaving the factory. This is to ensure you receive a high quality appliance from the start. Keep in touch! - John@GEAppliances

Hello Lmluna - We appreciate you taking the time to share your review. We are sorry your dishwasher is missing a silverware basket. We apologize for your inconvenience in this matter. We can understand your frustration. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA