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Customer Reviews for GE Profile 36 in. Radiant Electric Cooktop in Stainless Steel with 5 Elements including Tri-Ring

Internet #205974881

Model #PP9036SJSS

Store SKU #1004671452

  • 5 radiant cooking elements cook foods quickly and evenly
  • Use different pan sizes with a 2,400-watt flexible element
  • Conveniently control your heat with glide touch controls

Customer Reviews

  • 4.4
    out of 405 reviews
  • 86% recommend this product
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Showing 1-30 of 405 reviews
Great product
Good product , nice and simple. I would recommend this to a friend
by
Response from GE_AppliancesMar 28, 2023
Thanks for leaving a review! The cooktop looks amazing in your kitchen, and we appreciate you sharing this with us. Have a wonderful day! -Sylvia@GEA
    • Recommended
    Works like a dream
    The 36” electric “Profile” cooktop is black, sleek, and beautiful. The smooth surface has digital controls with no knobs to collect grease or grime. It heats up fast—especially the Power Boil option—and, equally important, it cools rapidly too. I’m so glad we chose this GE product!
    by
      • Recommended
      Glass cooktop way too fragile
      We replaced a pristine-looking 30+ year old Jenn Air glass cooktop with this unit. We were shocked when Jello in a saucepan overflowed and cause severe pitting and hazing on one of the burners. The cooktop is beautiful but very fragile.
      by
        GE Profile Glass Top
        Easy to install and very easy to clean. Looks great too!
        by
          • Recommended
          Great stovetop
          I used my cooktop today for first time. Easy to operate. Clean lines. No knobs. I love love love my new GE 36” Profile electric cooktop.
          by
            • Recommended
            We Love It!
            We installed our new cooktop in our newly remodeled farmhouse. It's sleek black glass looks amazing with our white quartz countertops. We really do love the way it cooks. I really love the fact that you can lock the controls so it doesn't accidentally get turned on.
            by
              • Recommended
              Stove top
              So excited! We had to replace our cook. My husband just put it in for me. He didn’t seem to have any difficulties. It’s looks great. Can’t wait to cook dinner tonight.
              by
                • Recommended
                Scratched glass first use
                We thought this would be an excellent cook top. We followed the instructions about having a straight edged pan. First time we heated water we were left with several scratches on the burner.
                by
                Response from GE AppliancesNov 29, 2021
                Hi there, We're terribly sorry to hear that your new cooktop has been scratched and understand how aggravating that is. We do have some troubleshooting tips to deal with scratches on your cooktop. Check out this helpful troubleshooting article. https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466 We hope this is helpful. Stay well. Mike@GEA
                  Easy to use
                  This replaced an electric cooktop with knobs. My only complaint is when you put anything on it that you’re not cooking, it beeps. Even while your cleaning it. Very sensitive does the job. So far so good. Glad I purchased
                  by
                    • Recommended
                    Excellent cooktop with ease of use and clean simpl
                    We’ve only had the cooktop for a couple of days now. This replaced an older (14 year) GE Profile cooktop that developed a bad burner with no replacement available. Works great and looks clean and neat. If there were one improvement that we could wish for is that the controls need to be a little more visible in dim lighting. Very easy to control and so far very pleased with the product.
                    by
                      • Recommended
                      Beautiful sleek design
                      We had this cooktop installed in a large island. I love the size, appearance. If I could change anything g it would be to be able to read the controls easier. Sometimes they are hard to see depending on the time of the day.
                      by
                        • Recommended
                        Good size
                        Good size to cook various items at the a sa Ame time.
                        by
                          • Recommended
                          Very good!!!
                          It’s a very good product and confortable .........
                          by
                            • Recommended
                            This cooktop was very easy to install. I love the tri-ring element and the burner sync function a...
                            This cooktop was very easy to install. I love the tri-ring element and the burner sync function and with no knobs it is a breeze clean!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Easy to use
                            Love the new style. Had an older one used for years
                            by
                              • Recommended
                              This is an extremely poor design. The large center eye means that if you use a large frying pan, ...
                              This is an extremely poor design. The large center eye means that if you use a large frying pan, the handle is always over at least one or two eyes, depending on if the pan has a second handle on the end. Also you have to reach over boiling or steaming items on other eyes to lift the largest pot or pan in the center eye off the cook top. If you use the next largest eye, the pot or pan easily encroaches on the small eye at the top and the edge of the center eye. This is just useless for anyone who likes to cook multiple things for a crowd- like a big Thanksgiving or Christmas dinner. I am so disappointed.
                              by
                                17 found this review helpful
                                It is so cool
                                I am so happy with my new cook top. All my family love and enjoy it so much. It is so cool.
                                by
                                  • Recommended
                                  Scratches and Erosions
                                  I bought a house which is three year old. It has GE Profile PP9036DJ1BB cook top. The surface is full of scratches and erosion. How do I fix it. Does it cover under warranty? How much is the cost of screen if not covered under warranty?
                                  by
                                    Doesn’t look right. I think it’s defective
                                    Just had it installed today. I can see all kinds of ugly irregular red lines through glass. Not attractive at all
                                    by
                                      Great feature
                                      It is easy to clean and beautiful. It is enough for variety of cookware.
                                      by
                                        • Recommended
                                        Range is great. Bought this to replace a 30 year old Amana ceramic cooktop that just wore out. Ne...
                                        Range is great. Bought this to replace a 30 year old Amana ceramic cooktop that just wore out. New unit heats up evenly and quickly. Having no knobs takes some getting use to, as it is pretty easy to set something on the top and inadvertently turn on one or more burners. There is a safety lock to prevent this, but then the red indicator light is on all the time which catches your eye and you then go look / see if the range is on or not. Most likely something we will overcome with time. It will boil about 2" of water in a 6" pan very quickly, easily less than 3 minutes, which to us is very fast in comparison to our old cooktop. Only downside I found was the dimensions listed on the Home Depot website DO NOT match the cooktop. The depth of the range, (front to back), is actually about 3/8" less than the spec listed of 20.875". This created a problem for us, as it left a 1/4" gap in the back between the range top and the countertop. Of course this unit is marked "no returns", so I was left to devise a plan to fix the problem by filling the void and covering it with thin stock stainless to match the trim of the range top. In the end, the wife is happy, so we are all happy!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        4 found this review helpful
                                        Happy
                                        Excellent cooktop. Perfect fit and finish. Will highly recommend
                                        by
                                          • Recommended
                                          Great features!
                                          I love this cooktop! It has great features & cleans up easily. The power boil burner works like a charm & it seems to cool down quickly when turned off.
                                          by
                                            • Recommended
                                            Excellent cooktop! Replaced an existing GE profile unit which had knobs. The touchpad controls ...
                                            Excellent cooktop! Replaced an existing GE profile unit which had knobs. The touchpad controls are awesome. Also love that it has 5 burners for a 30" cooktop. It fit perfectly into the existing space. There was no need to make any alterations to the granite. I would highly recommend this!
                                            by
                                              • Recommended
                                              9 found this review helpful
                                              Just what we wanted
                                              Initially, we were looking for an inductive technology stovetop, but after reading about low reliability of combo inductive/non-inductive stovetops, we decided to go with the more traditional (and reliable, we hope) non-inductive technology. Also, this allows us to use our existing cookware. This stovetop has all the features we want and looks great. Like a black car, it shows dust and streaks, so you'll find yourself polishing it regularly. To give us peace of mind, we bought the extended 5 year warranty. Installation was straight-forward.
                                              by
                                              • DIY
                                              • Verified Purchase
                                              • Recommended
                                              5 found this review helpful
                                              Electronics failed after one year
                                              It failed after a year of use. Not happy with that! Uo to now the cooktop has work well. I wish it had more timers.
                                              by
                                              Response from GE_AppliancesApr 24, 2024
                                              We appreciate you leaving your review with us about your cooktop. We're sorry to hear that your unit has stopped working after a year. We were able to see that you have a case with us, and we do encourage you to reach out to your case manager directly. They will continue working with you to find the best resolution possible!
                                                The Best!!
                                                This has been the best cooktop I have ever used. Easy to clean and looks great!
                                                by
                                                Response from GE_AppliancesMar 7, 2024
                                                It means a lot that you chose GE Appliances for your home! We hope that you will enjoy your cooktop for many years to come.
                                                  • Recommended
                                                  SOOO HAPPY with GE Profile Cooktop
                                                  I have had 3...5 burner cooktops even Dacor this is by far one of the best cooktops I have ever owned. It cleans up beautifully the controls are easy...please never change this product it is the best. Took a chance and ordered GE but I have absolutely no regrets. Extremely pleased with this fantastic product and quality.
                                                  by
                                                    Great cooktop
                                                    Great design, heats quickly and the controls are very easy to use.
                                                    by
                                                      • Recommended
                                                      Great features
                                                      Love the touch screen. Heats up very quickly. Easy to use. Love all the difference areas on the cook top.
                                                      by
                                                        Showing 1-30 of 405 reviews