Customer Reviews for GE White Laundry Center 3.8 cu. ft. Washer and 5.9 cu. ft. 240-Volt Vented Electric Dryer

Internet #303516041

Model #GUD27ESSMWW

Store SKU #1003012291

Store SO SKU #1002962265

  • 5.9 cu. ft. capacity dryer and 3.8 cu. ft. capacity washer
  • Dual-action agitator thoroughly cleans garments
  • 11 wash cycles handle various fabrics and soils

Customer Reviews

  • 3833 Customer Reviews
  • 4.4 out of 5 stars overall
87% of customers recommended.
Overall Ratings
5star-icon(2432)
4star-icon(790)
3star-icon(231)
2star-icon(109)
1star-icon(271)
Attribute Ratings
EnergyEfficiency
3.4
Features
3.2
Quality
2.8
Value
2.6
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WORST PURCHASE EVER!!!
Features :
2
Energy efficiency :
2
Quality :
1
Value :
1
I just received this laundry center on 11/14/20 & it will have it's first service appt. on 11/25!! I used it the next day to wash white bamboo sheets and the sheets came out with black marks on them!! I actually accused my husband for the marks but later realized it was the washing machine after washing some clothes. Not only does this leave black marks on items, it also put holes in them too! I wiped the tub down with a paper towel and the paper towel had black marks all over it. I even used cleaner for the washing machine and the black marks are still present on dark, light and white items. I have rubbed my knuckles bare from having to scrub the black marks off the clothes!! I used Dawn to hand wash the marks off and I experimented with using Dawn instead of laundry detergent in the washer and I noticed the clothes come out with no black marks. Hmmm?? Anyway, the service repair better fix the issues! I read hundreds of reviews and decided to take a gamble with this GE. I figured there were more good reviews than bad. I noticed the other laundry centers (Frigidaire & Whirlpool) also have really bad reviews too. My previous laundry center was a Frigidaire, which lasted 13 years but I decided to replace it due to water leaking and the dryer went out. I wish I would have gotten it repaired instead of buying this EXPENSIVE new GARBAGE they have put out to the world. Here are the pros: Dryer is super quite and drys in one cycle (so far). Laundry center looks cute (I ordered the Diamond Gray one). Washer is easy to reach into and retrieve items (I'm 5'7). Speed Wash cycle takes about 35 to 40 minutes. ( I guess this is a pro since the regular wash cycle is like an hour). Clothes/linens come out hardly wet most likely due to the super long spin cycle. Cons: Washing cycle takes about an hour because the spin cycle is literally 20 minutes! No soak cycle and only one rinse cycle (tried to leave the lid open to soak the clothes but discovered the "smart" machine drains out the water like in 10 minutes of it being idle). Doesn't use enough water to cover clothes no matter what setting you use. Washing machine sounds like others have said (dying duck, duck giving birth, gears grinding, etc). Spin cycle is way too long (20 min) and sounds like a jet engine. Cannot just hit start with the previous wash settings used for the previous load. You have to turn the dial to "off" and select your settings again. No buzzer for washer or dryer Dryer knob is nothing like the washer knob as it is much harder to turn. Reminds me of those old school timers you have to wind up; sound wise & the way it feels when turning the dial. Washing machine leaves black marks on items and puts holes in items, especially if they are on the delicate side. Good thing I bought the Home Depot extended warranty! One thing that sucks is you have 48 hours to report defects to Home Depot, which is ridiculous! Discovered that the installers reversed the hot & cold water hoses (minor issue but still annoying). Luckily, I noticed the error on my first wash as the machine was filling up with water and I was able to switch to hot which is really cold. Conclusion: DO NOT BUY THIS MACHINE!!!! This is my first GE appliance and last! I swear they do not make things to last anymore. For this to be a brand new machine and having owned less than a week and already needs service is disgusting!! Shame on the manufacture for putting this lemon out for purchase!
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I don’t like that you cannot select dryer temperature. And so far my biggest issue is that it scr...
I don’t like that you cannot select dryer temperature. And so far my biggest issue is that it scratches easily; somehow there are already scratches on the lid. Not sure if it came that way. Really annoying since our laundry center is in our kitchen and visible. We had our last laundry center for 11 years, and it never scratched.
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Aurora Colorado
GE Washer and Dryer Combo Energy Efficient
Customer review from logo
I love this Energy Efficient Washer and Dryer I love how it’s not so loud and also washes giant loads to save time and money, also my huge load dried in about 20 minutes I am very impressed, great product for the money I love all the features as well but most importantly how quickly it can do loads Incase of emergency wash on the go. Thanks GE amazing product, worth every penny
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Honolulu
Great Features. Compact for limited space.
Customer review from logo
We love our laundry center unit! Much more compact than our last model. It’s easy to use and efficient.
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Second floor condo with tight space for us. It fits perfectly. It looks great. Unit shakes a bit ...
Second floor condo with tight space for us. It fits perfectly. It looks great. Unit shakes a bit at times but performs well.
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Great space saver for small laundry room.
Customer review from logo
I bought this stacked washer dryer to replace my 19 year old GE washer dryer that was still in excellent condition. I needed something to make storage space in my small laundry room. The washer (without agitator) is big enough for a queen size comforter and the dryer is also large. This is a perfect fit and I donated my old washer & dryer to Habitat for Humanity!!
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Flint TX
Quiet and love the settings.
Customer review from logo
I love it,saved room too.I had one like it many years ago but the improvements are so much better.
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Richmond Va
Best purchase, excellent quality
Customer review from logo
Quiet, easy to operate, dependable, excellent warranty coverage, great service support
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Los Angeles CA
Perfect fit
Customer review from logo
I got this when the pandemic first started and it was a great buy the features it has for the precise fill is great
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Honolulu, Hawaii
Perfect Size With All The Perks
Customer review from logo
We just got this amazing washer/dryer combo unit it. And it fits perfectly into our outdoor shed. It is super compact, yet has most of the features of other high-end washers and dryers out there.
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