We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Dec 6, 2023
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Verified Purchase
Nov 29, 2023
Not accurate readings
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Response from General ToolsNov 29, 2023
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Nov 1, 2023
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Verified Purchase
Oct 25, 2023
Satisfactory, gives me idea of the moisture content inside dry wall.
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Response from General ToolsOct 26, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Oct 18, 2023
Significant design flaw in that the cover which goes over the pins can break easily when you attempt to sample a wall
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Response from General ToolsOct 19, 2023
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review and your feedback will be used to improve our products in the future. Please call 800-697-8665 Ext 1600 or email us at info@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
1 found this review helpful
Oct 4, 2023
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Verified Purchase
Sep 28, 2023
Useful tool to have to check wood/drywall at areas of previous moisture damage to know the extent of removal and replacement that is required. Hard to get pins into the wood in some tight spaces due to the angle of the pins in the device and still allow reading of the screen (vertical orientation would more easily fit between studs and get closer to studs). Good tool for the price. Easy to use.
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Response from General ToolsOct 3, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Sep 20, 2023
sounds easy enough, but gave be inconsistent results. No t sure I can trust it.
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Response from General ToolsSep 26, 2023
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Sep 20, 2023
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Sep 14, 2023
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Verified Purchase
Sep 14, 2023
This device helped me find a wet wall that wasn’t visually obvious.
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Response from General ToolsSep 14, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
1 found this review helpful
Sep 13, 2023
Returned. Too cheaply made. Couldn’t close battery door. Junk
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Verified Purchase
Sep 13, 2023
Love it! Wish I owned this thing 10 yrs ago.
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Response from General ToolsSep 14, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Aug 30, 2023
Easy to use and big display
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Response from General ToolsAug 31, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 16, 2023
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Verified Purchase
Aug 9, 2023
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Verified Purchase
Aug 9, 2023
Used to figure out whether a water-soaked drywall ceiling was drying out with fans and dehumidifiers. Really nice to have a tool without pins that can be used non-destructively on a finished drywall surface. It detected moisture that was indetectable just by hand feel and gave me confidence that the drying was complete.
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Response from General ToolsAug 14, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Aug 2, 2023
Hard to see rating for someone with arthritis.
Should give numerical value instead of indicators as on device.
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Response from General ToolsAug 14, 2023
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review and your feedback will be used to improve our products in the future. Please call 800-697-8665 Ext 1600 or email us at info@generaltools.com.
Verified Purchase
Jul 26, 2023
It worked great. Would recommend it
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Response from General ToolsJul 27, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Jul 20, 2023
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Verified Purchase
Jul 19, 2023
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Verified Purchase
Jul 12, 2023
Easy use
Only drawback is no in box instructions, had to find a YouTube video to explain finer points of use.
Otherwise, works well right out of the box as an indicator of issues that need attention. Works as intended.
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Response from General ToolsJul 13, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Recommended
Jul 8, 2023
Accurate, easy to use Moisture Meter to help locate the area and source of water leak. The higher the moisture reading will help determine the location of the wall, ceiling, floor to open for the moisture problem and needed opening the drying area to prevent mold and needed repairs of the opened/access area.
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Response from General ToolsJul 11, 2023
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Jun 28, 2023
Easy and accurate to use, very affordable. Feels like it would break if you drop it, but for $60 bucks you can’t beat it.
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Response from General ToolsJul 5, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Jun 28, 2023
Work great help me my flooring
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Response from General ToolsJul 5, 2023
We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
Verified Purchase
Jun 26, 2023
Works ok at detecting moisture. I purchased it for documentation purposes for claims/inspections and I understand that the machine auto shuts off when too much moisture is detected in order to preserve the device. My issue is that it shuts off before getting to red and sometimes just shuts off without registering on the scale so you can't take pictures showing its reached red or elevated and even in videos it just appears that its malfunctioning so I cannot use as proof. If it could go up to red at least and beep for just 1/2 a second then shut off that would be ok. Will be purchasing a more professional meter for my needs. Will work for basic home applications.