This toilet has been fantastic! I love the dual flush capability and would purchase it again.
by
Verified Purchase
Sep 2, 2024
Corroding flush button assembly
I've had this toilet in service for about 5 years, it has never failed to flush well. I've just replaced the seal at the bottom of the flush mechanism - took about 10 minutes and cost about $5. Not unexpected given that it's been under water for so long. What shouldn't be happening is green corrosion all over the flush button assembly. I've never placed any supplemental chemical tabs in the tank nor is our water excessively chlorinated. Since the thing is plastic, this should not be happening.
by
Response from NCCGBSep 4, 2024
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. The base material of the button is plastic, but the plating on the surface is comprised of several metallic layers. This could be the top chrome layer starting to give way, exposing the copper layer underneath. Please call Glacier Bay at 1-855-434-5224 where one of our Customer Service Reps can assist you in getting a replacement button.
Recommended
Aug 25, 2024
Cost, easy install
Best bang for the buck and super easy install. I'd definitely recommend this 1 piece toilet.
by
Recommended
Aug 2, 2024
clogs too much for me
This toilet clogs about half the time if I don't proactively chop the poop with a plastic putty knife. Then I have to clean the brown spots on the bowl and flush a second time, My American Standard Champion 4 performed better, only occasionally clogging. Both toilets have a >1000 gram MaP Flush Performance Score. Those MaP folks should give specific scores above 1000. I was able to install this heavy one-piece toilet alone, but just barely. I weigh 155.
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Response from NCCGBAug 5, 2024
Hello Biff. We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. There are adjustments that can be made to the fill & flush valves, as well as other troubleshooting techniques, that could possibly improve the efficiency of the flush performance. Please call Glacier Bay at 1-855-434-5224 where one of our Customer Service Reps can assist you.
1 found this review helpful
Jul 29, 2024
Simple toilet with dual flush
I used this in a newly renovated half bath. I am always a fan of dual flush, however I wish the toilet was a little higher.
by
Recommended
May 22, 2024
Bought it 2 months back, and satisfied with the look of it. Nice finishes.
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Response from NCCGBJul 10, 2024
Hello Pradeep. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
1 found this review helpful
May 15, 2024
Amazing. Describe everything it's functionality was incredible.
by
Verified Purchase
Apr 26, 2024
Home Depot Installers Fail at Jon
After lots of research to 1) find a toilet that would fit under a banjo shelf and 2) was chair height, I settled on the Glacier Bay McClure model and (after getting a variety of installation quotes) contracted with Home Depot for delivery and install. The sub they use - Delta Mechanical - sent a “plumber” who declared that the rough-in was wrong and he could not install the new toilet. Spoiler alert — the rough-in was not wrong, though his proclamation led to several days of unnecessary stress.
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Response from NCCGBMay 20, 2024
Hello Blaze, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
Recommended
3 found this review helpful
Apr 20, 2024
Do Not Buy
This toilet is exclusive to Home Depot. I purchased it about three years ago. The seal inside the tank went bad and the tank wouldn’t hold water. That didn’t worry me, not big deal, just go buy a new valve from Home Depot right? Wrong! They don’t sell the replacement parts for this toilet inside their store so I had to order it. Not convenient at all, especially when that is the toilet being used for guests that are in town. My recommendation is go with a name brand that isn’t exclusive to Home Depot that a plumber has the pieces for or you can purchase and DIY. Another negative, the push buttons on top corroded quickly (see picture below) and remember, this toilet is less than three years old.
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Response from NCCGBApr 22, 2024
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
13 found this review helpful
Apr 10, 2024
Water Saver
This was a pretty simple install. I think it may have taken longer removing it from the box then bolting it down. This is my first experience with a dual flush toilet using less water is a plus and the spouse is crazy about it. Later this year I plan to purchase another Glacier Bay Toilet for the second restroom.
by
Recommended
Mar 27, 2024
Great Toilet
This is one of my favorite toilets, we will be purchasing more for our other bathrooms. We are very happy with this purchase
by
Recommended
Feb 28, 2024
Very good toilet for the price. I liked it so much that I bought 3
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Response from NCCGBMar 7, 2024
Hello Enzo. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilets. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
1 found this review helpful
Feb 28, 2024
by
Verified Purchase
Feb 13, 2024
Hasn't clogged yet
We purchased this for our guest bathroom renovation last year. My daughters and wife use this toilet and they love it! The design is nice and makes the bathroom look wonderful with it there.
by
Recommended
Jan 24, 2024
perfect for small spaces water saver modern look
I just had it installed today, my old one non-stop water running ... sleek functionality love the dual flush options and soft close lid is lovely... gonna install led light and bidet soon
by
Recommended
Jan 13, 2024
Works with Toto S7 Washlet
I have 3 in my home. It’s a great toilet. I recently purchased a Toto S7 washlet/bidet and was concerned that the Toto would not fit given the clearance at the back. It fits no issue. The esthetics are 9/10 (Toto is wider and slightly longer, see picture). Function is 10/10. Given the dimensions, it should work with the (discontinued) Toto 500/550, but I haven’t tested. The Toto S350 and S350 will not work and I doubt the C2 or C5 will (again haven’t tested).
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Response from NCCGBJan 18, 2024
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
Recommended
2 found this review helpful
Jan 2, 2024
Sleek design and functions flawlessly!
After doing tons of research we replaced all 3 standard builder grade round toilets in our house with this model. The price was very reasonable and we love the sleek look of it. They were super simple to install and we are very pleased with the efficiency of it. No leaks and it flushes great every time (never have toilet paper remnants.) Paired well with Glacier Bay non-electric bidet seats.
by
Response from NCCGBJan 30, 2024
Hello VanessaD. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
5 found this review helpful
Dec 28, 2023
Water saver!
I purchased this product yesterday and installed it the same day. Much better than the older toilet it replaced. It’s very water efficient yet still does the job nicely. It’s working perfectly out of the box, and installation was relatively easy. I would recommend this product to anyone needing to replace their older toilet!
by
Response from NCCGBJan 15, 2024
Hello Mike. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
2 found this review helpful
Dec 7, 2023
Leaks Non-Stop
At least it's not leaking externally, but as I mentioned it is leaking Non-Stop internally at the inlet.
Found out after we got a massive water bill. Continuoisly make adjustment and stops for a bit. Sometimes 10 minutes maybe even a few hours, but eventually she comes right back.
Real shame as we like everything else about the toilet.
by
Response from NCCGBDec 8, 2023
Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you in troubleshooting the issue with the toilet
8 found this review helpful
Nov 27, 2023
Good item!
Good, works great, excellent price. Also fits great becauae my bathroom is small.
by
Response from NCCGBDec 12, 2023
Hello Carol. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
1 found this review helpful
Nov 13, 2023
Sophisticated design easy installation
I am very very happy with this toilet. It is easy to install and lighter then other toilets I’ve installed. Just to be clear lighter doesn’t mean light. Seriously what a breeze to install. The only constructive thing I can say is that I don’t understand why a light almond toilet is more expensive then a white toilet but it wasn’t a bad price difference and it didn’t play a factor into my purchase decision.
by
Response from NCCGBNov 15, 2023
Hello Rick. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. The special color models are made in smaller quantities, so the production costs run higher per part. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
1 found this review helpful
Sep 21, 2023
Easy-Peasy
Did a lot of research into replacing a two piece builders-grade toilet that came with the house we built 5 years ago. Settled on the Glacier Bay N2420. Looks great and works well. Strong flush for solids and liquids. Relatively quiet. If they upgraded the flush buttons and seat, I’d be happy to pay a little more. But for this price point, you really can’t go wrong. Spent a lot to have the H.D.’s plumber pick it up, install and take away the old toilet but, I didn’t have to deal with anything.
by
Response from NCCGBSep 25, 2023
Hello Valued Customer. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
5 found this review helpful
Sep 14, 2023
Easy to install but not slow close seat
I love these toilets. We have hard water so the old toilet rusted where the screws attach the tank. This one is the third one and it went in really fast and easy.
I do have one complaint. It says in the product description that the seat is slow close. On the box, and in the Home depot product description. It is not slow close. I was disappointed. Otherwise i would give this a 5.
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Response from NCCGBSep 29, 2023
Hello mrach, Thank you for taking time out of your day to provide feedback. The toilet should've had a slow-close seat included. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
Recommended
6 found this review helpful
Aug 23, 2023
Easy to install and works well. Nice upgrade for my guest bathroom.
by
Response from NCCGBSep 18, 2023
Hello Valued Customer. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
3 found this review helpful
Aug 7, 2023
I like it, very confortable, easy to use, save water .
by
Verified Purchase
1 found this review helpful
Aug 7, 2023
GREAT
I love my new toilet its modern looking and affordable! I ordered online the night before and was able to get it curb side pick up the next morning Home depot staff were great, fast and very helpful putting the heavy toilet in my car for me. Thank you to Queen at homedepot in north miami, such a sweet associate.
by
Recommended
2 found this review helpful
Jul 15, 2023
ELEGANT AND PRACTICAL
This is a great toilet atva fantastic price. It looks amd feels like a top notch brand. It's sleek and beautiful. It also works perfectly, having 2 modes of flushing.
Value: 5 stars
Looks: 5 stars
Function: 5 stars
by
Response from NCCGBSep 18, 2023
Hello Aristo. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
5 found this review helpful
Jun 21, 2023
Great toilet!!
I have four toilets at home , all are brand name that cost way more than Glacier Bay. I wouldn’t buy this toilet if it wasn’t for the good reviews it got. I’m very happy with it so far -easy to install, comfortable seat, good flah and I love that its a one piece since my old toilet leaked from the connection between the tank and seat and the repair kit didn’t help.
by
Response from NCCGBJun 29, 2023
Hello JCowens. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
13 found this review helpful
Jun 19, 2023
BEAUTIFUL TOILET!!
Perfect for our powder room, now I am upgrading all the toilets and its so comfortable!!!
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Response from NCCGBJul 5, 2023
Hello Valued Customer. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
4 found this review helpful
Jun 14, 2023
Now has cheaper parts, worse engineering
Had two of this model and loved them. Bought 3rd in May 2021. They replaced with cheaper parts and engineered it in a worse way to keep the price same. 1) Fill valve: noisier (hissing sound), must adjust with hand in tank instead of simple screw...I replaced it.2) Flush valve: MUCH noisier, 3) Flush buttons: cheap plastic instead of chrome metal, 4) Exit hole in bowl: They moved it to the back of bowl, now "debris" falls on sides, not water. Thus, gets dirtier much sooner (see pic). RUINED IT!!
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Response from NCCGBJun 16, 2023
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.