I did not get the right toilet. But the toilet I got works. It's just not what I bought.
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Response from NCCGBMay 22, 2024
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
Verified Purchase
Mar 18, 2024
parts are not a good quality
Its not even a year and the parts are braking up. Also the pump inside is also not working. Cannot attach two pic’s.
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Response from NCCGBMar 20, 2024
Hello Sandeep, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
Recommended
1 found this review helpful
Nov 22, 2023
50/50 chance of being great
I ordered a 3 pack of these. The price can't really be beat. You'll notice reviews sway from 1 to 5 stars. Well, both can be true because oddly there are two toilets under this part number. I assumed it was updated packaging; but nope, two different products. What appears to be the updated model, or Pro Series, is great. Only issue is a sticker that is too adhesive. The older model, not so much. Everything is inferior, especially how the tank sits. I expect a 3 pack to be 3 of the same.
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Response from NCCGBNov 28, 2023
Hello Rigtoofen, We thank you for taking time out of your day to provide feedback and apologize for any inconvenience you are experiencing with your toilet. Should you have further comments or need future assistance, please call Customer Service @ 1-800-831-8383 where one of our Representatives can assist you.
8 found this review helpful
Sep 10, 2023
Buy it
I read the mixed reviews, took a chance brought it installed. It works perfectly perfect upgrade. If you were on the fence about purchasing this toilet don’t be one of the best buys this year. Going to go back and get four more for my other bathrooms.
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Response from NCCGBOct 10, 2023
Hello 4Bev. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Recommended
2 found this review helpful
Jun 21, 2023
So easy, I did it solo
Easy to install and perfect for our needs
by
Verified Purchase
Recommended
Apr 6, 2023
This is the only toilet you should ever buy! ...
This is the only toilet you should ever buy! $100. Easy to install. Works like a charm. Rated high by Consumer Reports. Get it!
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Response from NCCGBJun 5, 2023
Hello AldenS. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
3 found this review helpful
Jan 14, 2023
Newer version
I purchased 1 of these 5 years ago, we bought a new house this year that still had the builder quality low height toilets. I’ve now purchased 3 of these in the past 6 months, 2 of them were identical to the one I had purchased years ago and 1 of them are what I’m guessing is a newer version. The top cover is slightly different as is the orientation of the flush buttons. Time will tell if there’s any actual difference in longevity of the flush mechanism but I love the price and love the look
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Recommended
Nov 27, 2022
Easy installation and so far works great....
Easy installation and so far works great.
by
Verified Purchase
1 found this review helpful
Nov 15, 2022
Excellent purchase.
Great product for the price.
by
Verified Purchase
Recommended
Oct 10, 2022
Major regrets
We haven’t even had this toilet for very long (maybe 6 months) and it already looks like a piece of junk. The flush buttons are turning green and peeing. They feel somewhat sticky to the touch. I dread having to touch them to flush. From what I can tell, there aren’t any replacements, so what are we supposed to do? Live with it for YEARS? Replace the entire toilet again? Also, it flushes #2’s terribly. The Kohler toilet in our other bathroom is far superior. I’d never purchase this brand again.
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Response from NCCGBOct 11, 2022
Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you in troubleshooting any flushing issues & possibly to get a new flush button.
7 found this review helpful
Sep 2, 2022
Duel Flush toilets
A slightly higher stool, fairly priced
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Verified Purchase
Apr 9, 2022
tolet
what a wonderful product, I'm so happy with I'm going to put it in my main bathroom.
by
Mar 9, 2022
Worth it the wait!
Great toilet, glad I went with it, none of the stores in my area has it in stock so had to order it, well worth the wait!
by
Verified Purchase
Recommended
Jan 18, 2022
Excellent purchase
Would highly recommend this toilet! Excellent quality for the price. Easy to install!
by
Verified Purchase
Recommended
1 found this review helpful
Jan 7, 2022
good product
easy to install, everything was easy and of good quality
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Recommended
Oct 25, 2021
Love this toilette
I teally like this toilette. It uses little water, but flushes from top to clean well. Happy with results and will buy another.
by
Verified Purchase
Recommended
3 found this review helpful
Aug 16, 2021
Great Toilet
It sits high with great flushing pressure, I want to change all the bathrooms out.
by
Recommended
2 found this review helpful
Jul 23, 2021
Perfect , fits perfect with the new decor.
Perfect , fits perfect with the new decor.
by
Verified Purchase
Recommended
May 1, 2021
perfect
I had read they are tall toikets but theh are average to me. They save water but have enough strength for a powerful flush and havent had to use a plunger. East to install. I love pressing a button vs traditional flush
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Recommended
2 found this review helpful
Feb 20, 2021
High toilet w/push buttons
I really like that this toilet is high up and I love the 2 buttons as flushers!! I don't see much of a difference between the buttons. When is for if the toilet is really really filled and you need more pressure and the other is just for light Flushes But I honestly don't see a difference. Regardless it's a great toilet.
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Recommended
2 found this review helpful
Aug 4, 2020
Super Easy to install (I'm a middle aged woman) by myself. The tank is a 2 screw watertight seal...
Super Easy to install (I'm a middle aged woman) by myself. The tank is a 2 screw watertight seal. This replaced a special order toilet that I over-tightened (and hence cracked the bowl) from a competitor. This was 100% easier to install as you don't really have to worry about leveling the tank like the other model I replaced.
by
Verified Purchase
Recommended
13 found this review helpful
Jul 21, 2020
Easy to install,seems like good quality parts so far. Good design.
Easy to install,seems like good quality parts so far. Good design.
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Response from NCCGBAug 4, 2020
Hello bru. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224.
Verified Purchase
Recommended
3 found this review helpful
Jul 15, 2020
It's great toilet and I would recommend it to anyone and it was easy to install
It's great toilet and I would recommend it to anyone and it was easy to install
by
Verified Purchase
Recommended
Jul 3, 2020
modern look love the top flush...
modern look love the top flush
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Response from NCCGBSep 8, 2020
Hello Perfect. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224.
Verified Purchase
2 found this review helpful
Jun 30, 2020
Great Bargain
This toilet was an excellent find. The bowl is very round and suits my family well. The water saving flush button is great, saving half a gallon per flush.
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Response from NCCGBSep 8, 2020
Hello Dean. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224.
Recommended
4 found this review helpful
Jun 9, 2020
I love my new toilet with the 1/2 flush! Easy to install and easy to use.
I love my new toilet with the 1/2 flush! Easy to install and easy to use.
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Verified Purchase
Recommended
2 found this review helpful
Jun 2, 2020
Easy to install and it looks great.
Easy to install and it looks great.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 7, 2020
Easy to install. Love the dual flush option. ...
Easy to install. Love the dual flush option.
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Verified Purchase
1 found this review helpful
Mar 27, 2020
Too High and Doesn't Flush Well
The first problem with this toilet is that it doesn't flush completely. It leaves a portion of the front of the bowl unrinsed. This leaves the toilet looking dirty a lot of the time, not to mention smells.
The second problem with this toilet is that it's just too high. I know it is supposed to be ADA Compliant, but a shorter person will have difficulty sitting on this toilet. I am 5 foot 6 inches and my heels cannot reach the floor while I'm sitting on it. This makes it very uncomfortable. I don't know how children could get on this toilet without a step stool.
Although the toilet looks nice, it does not function well, and it is not comfortable to sit on. I will not be purchasing another, and if I could, I would return this one.
There needs to be a way you can at least sit on a model of a toilet before you buy it. But in this case, because of the poor flushing, it would still not have fixed my issues with this toilet.
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Response from NCCGBMar 27, 2020
Hello Lydiechan, Thank you for taking time out of your day to provide feedback. This toilet is offered to be ADA height complaint, so the bowl will be a little over 17" high with the seat installed. There are adjustments that can be made to the fill & flush valves that could possibly improve the efficiency of the flush performance. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
15 found this review helpful
Feb 25, 2020
This toilet has amazed me! From the water saving flush to the I dare you to put up a fight! "numb...
This toilet has amazed me! From the water saving flush to the I dare you to put up a fight! "number 2 flusher". As Constanza would say, "It has the best flush in the city"! We replaced another name brand toilet that was a two flusher after Taco Tuesday. You can still see the plunger in the corner, we don't quite know where to put it.
We are getting one for the up stairs full bath! That one has issues also. Plus, with the number one flush it takes no time for the tank to fil. So those trips during in the night won't wake the house. It also doesn't take long for the number two flush to fill the tank either, so if you have to leave the door open to let "it breath" while the family is still asleep you won't wake anyone up who might have to then go, leaving them open to a nighttime surprise..... Gonna miss getting my wife!