I am very unhappy with this product. It's advertised as being Chrome but it's really plastic Chro...
I am very unhappy with this product. It's advertised as being Chrome but it's really plastic Chrome colored! I don't expect it to last very long. It's not the usual quality I expect from Home Depot. You'll be sorry if you purchase it.
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Response from THD – Customer ServiceDec 18, 2017
Dear Valued Home Depot Customer,
our goal is to provide you with a quality product that delivers both exceptional performance and value so we wanted to address the comment you made about the faucet being plastic. That is actually incorrect. The faucet body, including the spout, is metal. Also, our products are tested to the highest quality standards for both durability and function, so there should not be any issues even with regular everyday use. However, if there is ever an issue with any of the parts on this unit, the faucet comes with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there is ever an issue with a Glacier Bay product so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
May 9, 2017
Installed easily and works perfectly. Recommend the faucet and hope that it lasts.
Installed easily and works perfectly. Recommend the faucet and hope that it lasts.
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DIY
Verified Purchase
Recommended
May 28, 2014
Great faucet for the choice.
I'm no handyman, but this faucet was easy to install and is attractive and functional.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 19, 2013
Nice faucet at a decent price
I purchased this unit to replace a 40-year old faucet that had broken. It is a definite upgrade and looks nice in my dated yet functional bathroom. I had it professionally installed and that seemed easy for the plumber to do. I am pleased with the purchase.
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DIY
Verified Purchase
Recommended
1 found this review helpful
Jul 4, 2024
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Verified Purchase
Dec 17, 2021
Not really good feel chip
I don’t recommend
Plus very...
Not really good feel chip
I don’t recommend
Plus very hard to get
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Response from Pegasus FaucetJan 4, 2022
Hello Frank. Glacier Bay faucets are tested under strict Home Depot standards and guidelines so there should not be any issues, even with everyday use. However, if there is ever an an issue with this Aragon Bathroom faucet, simply give the Home Depot Customer Service Department a call at 1-855-434-5224 and they would be happy to assist you under the faucet's Limited Lifetime Warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Nov 17, 2021
Great price and works great
Needed to match faucet to second sink. Perfect. Works well
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Verified Purchase
Recommended
1 found this review helpful
Aug 28, 2021
plastic handle wont stay tight...
plastic handle wont stay tight
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2 found this review helpful
Jul 8, 2021
by
Verified Purchase
Jun 5, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Feb 17, 2021
by
Verified Purchase
Recommended
Jan 11, 2021
leaking water from inside, as the filter clogged with some plastic black debris, after just a few days installed.
It leaks water from inside, as the filter clogged with some plastic black debris, after just a few days installed.
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Response from Pegasus FaucetJan 27, 2021
Hello Henry. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a one star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Dec 5, 2020
The faucet was very easy to install and worked perfectly
The faucet was very easy to install and worked perfectly
by
Verified Purchase
Recommended
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 17, 2020
Fit perfectly - works perfectly!...
Fit perfectly - works perfectly!
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Verified Purchase
May 6, 2020
Love these faucets. Exactly as expected. Easy to...
Love these faucets. Exactly as expected. Easy to install. Easy to use. Smooth, firm operation.
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Verified Purchase
Jun 18, 2019
Works great. Looks great...
Works great. Looks great
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Verified Purchase
May 4, 2019
Easy to put in but the body is plastic
This was easy to install, if you're a bit handy. Hand tightening it to the sink either exposed or caused a huge crack/hole in the shoulder part. Definitely get what you pay for. Be careful installing. The handle is very loose and cheap feeling. I'm not dripping water anymore like I did with the old tap, though!
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Response from THD-CSMay 15, 2019
Dear Valued Home Depot Customer,We have reached out to the manufacturer and their reply is, We wanted to address the quality issues you mentioned in your review. Rest assured, our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Apr 23, 2019
I am totally satisfied with this faucet...a great addition to...
I am totally satisfied with this faucet...a great addition to my bath.
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Verified Purchase
Apr 9, 2019
We bought two of these for simple replacements for our 40+ year old condo bathrooms. Since we are...
We bought two of these for simple replacements for our 40+ year old condo bathrooms. Since we are not in a financial position to do a complete rehab these were just what we needed. Two new shiny faucets at a great price!