Customer Reviews for Glacier Bay Builders Single Handle 1-Spray Tub and Shower Faucet 1.8 GPM in Polished Brass (Valve Included)

Hello Home Depot Customer. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a two-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

Hello HomeDepotcustomer. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a two-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

Hello Renee. We apologize for the handle issues you are having with your Builders Tub and Shower faucet. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

Hello HomeDepotcustomer. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a two-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

Hello HomeDepotCustomer. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

We apologize for the issues you are having with getting the set screw for your Builders Tub and Shower unit. Since we do not know what Customer Service Center you called, we wanted to let you know that there are two options for getting parts and assistance with your faucet. You can call the Home Depot Proprietary Brands Call Center at 1-855-434-5224 or you can contact the manufacturer’s Warranty Call Center at 1-877-580-5682 and they can assist you with getting the RP50002 set screw. Both Call Centers can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.

Hello HomeDepotCustomer. We apologize for the installation and leaking issues you had with your Builders Series Tub and Shower faucet. If there is ever an issue with this unit, we suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.