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Customer Reviews for Glacier Bay Upson Single Handle Touchless Pull Down Sprayer Kitchen Faucet with TurboSpray, FastMount, Soap Dispenser in Chrome

Internet #305764886

Model #HD67857-0001

Store SKU #1003341097

  • Motion sensor allows for hands-free on/off operation
  • Exclusive FastMount makes installation quicker and easier
  • Backed by Glacier Bay Limited Lifetime Warranty

Customer Reviews

  • 4.3
    out of 22 reviews
  • 57% recommend this product
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Showing 1-22 of 22 reviews
Worth it!
I've always wanted one of these faucets but some of the other brands pricing had been so out of reach for me. I'm so happy to have found this one! It works great, no issues so far. If I have any complaint it would be be that the sensor seems to cut the water off even when using the handle to turn water on/off, so if I use the handle to turn the water on, I still need to engage the sensor to get the water to turn on.
by
    • Recommended
    Love it..!
    Perfect…!
    by
    • Verified Purchase
    • Recommended
    It installed easy and it works great! I really like the touch less on and off. You just set it and wave your hand. Simple and easy and it looks great!
    by
    • Verified Purchase
    by
    • Verified Purchase
    Built challenging to install. Definitely seek experienced plumber. Looks nice installed. Handless feature takes some getting used to - how to swipe on/off without turning back on again. Too soon to gauge reliability.
    by
    • Verified Purchase
    by
    • Verified Purchase
    The faucet was easy to install and hook up.
    by
    • Verified Purchase
    My wife just adored this item.
    by
    • Verified Purchase
    The touches option is horrible
    I have had touches faucets before this but this one is really more of a headache than a convince feature. Faucet only works with the touches option and the touches option does not work 50% of the time. Either don't buy a faucet with touchless feature or invest in a good one. Other than the touches feature the faucet is good.
    by
    Response from Glacier Bay FaucetFeb 16, 2024
    Hello DooDoolTala. We apologize for the sensor issues you had with your Upson Kitchen faucet. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's Limited Lifetime Warranty. They can be reached Monday through Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST. GlacierBayLota
      1 found this review helpful
      The faucet is awesome, it was a great upgrade from our previous touchless. The only real issue we had was the poor packaging and shipping. The faucet arrived in manufacturer packaging (no outer box) with the shipping label slapped on. We were concerned because the box was quite beat up - however the contents were complete and not damaged. We lucked out. HD fulfillment should do better.
      by
      • Verified Purchase
      Touchless kitchen faucet.
      Not as easy to use as per directions. Have to touch eye on back to work or wave hand multiple times . Would no recommend this product as touchless.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Don't waste your money
      I hate to leave a one-star review on this faucet because I like the way it looks, and I like the overall feel of it in terms of construction quality. that said, The motion sensor causes the water to turn off randomly. most annoyingly it causes it to turn off within the first one to two seconds that you've turned the faucet on. then once you reengage it, if you're running it for over 15 to 20 seconds, you can expect it to turn off again. after searching for a solution online, I came to the conclusion that glacier Bay products are just inherently faulty. A real shame.
      by
        Excellent faucet, highly recommended.
        I've always used Moen products, however the last few I have purchased are definitely not of the same build quality as those they were replacing, We wanted a touchless kitchen faucet and this was less than half the price of the Moen equivalent. This has turned out to be an excellent choice, it was easy to install and works very well.
        by
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        Get it!
        Great product for the price point. It does not come with adaptor for electrical plug in, so I’ll see how long batteries last. The faucet is touchless but the soap dispenser is not, so I opted to get a stand alone touchless soap dispenser. This product is being used in a home based nail business for increased COVID precautions for clients.
        by
        • Verified Purchase
        Touch less faucet
        Works as expected and easy to install. Seems solid and good quality for the price.
        by
        • Verified Purchase
        • Recommended
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Showing 1-22 of 22 reviews

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