Hi Shawn. We're sorry to hear that your playset has not been delivered yet. We understand how disappointing and frustrating this situation must be for you. Please accept our sincere apologies for any inconvenience caused by the delay.
To assist you further and provide you with the most accurate information regarding the status of your order, we kindly ask that you reach out to our customer service team directly. They will be able to investigate the matter thoroughly and provide you with updates on the delivery status of your playset. Thank you for your understanding and patience. We look forward to assisting you and resolving this matter promptly.