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Customer Reviews for Hampton Bay Hampton 18 in. W x 24 in. D x 90 in. H Assembled Pantry Kitchen Cabinet in Satin White

Internet #205334295

Model #KP1890-SW

Store SKU #1007473005

  • Get started sooner with online orders shipping in 1 day
  • Features 2 doors and 3 adjustable shelves
  • Hampton White kitchen cabinets can brighten any kitchen design

Customer Reviews

  • 4.1
    out of 929 reviews
  • 83% recommend this product
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Showing 1-30 of 929 reviews
Build quality seems adequate for the price point however better care is needed in the shipping to the store or better packaging. Two areas had crush/dent damage, one on the front effecting the frame and door. I did not notice any significant damage on the cardboard box. If it was going into my kitchen I would be returning it.
by
Response from Hampton Bay Customer CareSep 13, 2024
Thank you for your feedback. We are sorry to hear about the damage to your pantry cabinet experienced during shipping. We strive to ensure our products arrive in the best condition, and it is clear this fell short. Our Customer Care Team would like to assist in the replacement process along with discussing any concerns you may have. Please connect with us at (888) 578-4009 so we can do so. We are eager to work with you soon and hope you have a good day. HamptonBayRSI
  • Verified Purchase
Arrived busted and broken. Because I had already waited a month for a replacement of a previous broken one I accepted it and had to repair it myself!!
by
Response from Hampton Bay Customer CareAug 15, 2024
We sincerely apologize for the inconvenience caused by the damages associated with your purchase. We understand how issues like this can impact a project timeline and we are sorry for any delays. Our Hampton Bay Customer Care Team is available to assist with any warranty-related questions or concerns for as long as you own the cabinet. We can be reached at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. We hope you can soon enjoy your new cabinets and thank you for choosing Hampton Bay. HamptonBayRSI
  • Verified Purchase
by
Response from Hampton Bay Customer CareJul 11, 2024
We are sorry that this cabinet did not meet your expectations. Our Hampton Bay Customer Care Team would appreciate any opportunity to improve your experience by learning more about your situation. Please connect with us a homeproducts_cc@woodmark.com or by phone at (888) 578-4009 at your convenience. We hope your project becomes successful and thank you for choosing Hampton Bay. HamptonBayRSI
  • Verified Purchase
broken
I have have this not very long and the upper door already split
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Response from Hampton Bay Customer CareJun 11, 2024
We appreciate your valuable feedback, though we are sorry to hear of the issue impacting your door. Your Hampton Bay Customer Care Team would like to discuss possible solutions. At your convenience, please contact us at (888) 578-4009 or homeproducts_cc@woodmark.com to allow us to try and improve your experience. We look forward to hearing from you and thank you for making Hampton Bay a part of your project. HamptonBayRSI
    • Recommended
    product arrived damaged
    Cabinet is cracked on the right top frame and onleft by the hinges see attached photos
    by
    Response from Hampton Bay Customer CareApr 16, 2024
    We are so sorry you encountered this damage upon receiving your Hampton Bay order. Our Customer Care Team wants to review your concerns and gather additional information on how to improve your experience. We ask that you please connect with our Team at (888) 578-4009 to discuss your project further. We appreciate you sharing this with us and are eager to work with you soon. HamptonBayRSI
      • Recommended
      Don't do it
      The quality of these cabinets, from the paint to the laminate to the assembly are extremely poor to say the least! The only thing this company and Home Depot has going is, by the time the customer loads the product, unboxes the product and witnesses the poor quality of the product, it's just to much work to return the product!!! I purchased a "Bridge" Cabinet and they don't even bother painting the entire bottom (See Picture) Do yourself a favor and look somewhere else!
      by
      Response from Hampton Bay Customer CareMar 18, 2024
      We sincerely apologize for the dissatisfaction felt with your cabinetry purchase. Your Hampton Bay Customer Care Team is here to discuss the Limited Lifetime Warranty concerns or issues you may have. You can reach out to us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you sharing your feedback, and we are here to help you where we can. HamptonBayRSI
        New kitchen
        Kitchen almost finished. Waiting for the rest of the cupboards.
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        Response from Hampton Bay Customer CareMar 13, 2024
        We hope you soon have everything you need for your project! Thank you for making Hampton Bay a part of it, and we wish you only success moving forward. HamptonBayRSI
          • Recommended
          Has held up well after 3 years
          I purchased this cabinet to use in a small corner of our master bathroom when I remodeled it over 3 years ago. It has held up well and I have no complaints. After I took this picture I installed a scrap piece of baseboard on the bottom to cover up the exposed wood. I would recommend this cabinet to anyone who wants a great value.
          by
          Response from Hampton Bay Customer CareMar 13, 2024
          Wow! Your remodeled bathroom looks great, and we thank you so much for making Hampton Bay a part of it. Please continue to enjoy your beautiful space. HamptonBayRSI
            • Recommended
            Received broken.
            The item was delivered and left on my driveway as expected. However before I could even get out my front door to see the cabinet the delivery driver had taken off. And the cabinet was very broken and looked like the sides had blown apart. I could tell this because the box was ripped. I called customer service and told them the problem and that I want a refund and that they need to come get it. It has been a few hours and still waiting for email with return instructions
            by
            Response from Hampton Bay Customer CareFeb 1, 2024
            We are so sorry you are not fully satisfied with your new Hampton Bay cabinetry order. While you are looking to return this to your local Home Depot store, we want to ensure you have all you need to complete your space. Please reach out to our Customer Care Team at (888) 578-4009. We appreciate you sharing this information with us, and we wish you nothing but the best. HamptonBayRSI
              pantry cabinet
              I purchased this cabinet for my basement “kitchen” area . Got some help today to get it carried down to the area. The caninet is a good investment but i am disappointed that the top od the cabinet is a little messed up . Certainly not happy with that .
              by
              Response from Hampton Bay Customer CareDec 13, 2023
              Glenda, we want to learn more about what you saw with your new pantry cabinet. We are so sorry about the damage you encountered and hope to hear from you soon. We can be reached at (888) 578-4009 when needed. Thank you for your feedback! HamptonBayRSI
                • Recommended
                This pantry that I ordered it was everything that I was hoping it would be it came and the delivery was prompt and the driver also helped very much of putting into the garage I am very pleased
                by
                Response from Hampton Bay Customer CareSep 18, 2023
                Thank you so much for your feedback! We are happy to know your experience was exactly what you had hoped. Please enjoy your new Hampton Bay cabinetry, and we hope you have a wonderful day! HamptonBayRSI
                • Verified Purchase
                Gorgeous cabinets
                Very happy with the hickory cabinets. Solid wood, made well. The process to work with Home Depot’s design center was seamless. They helped lay out the kitchen cabinets and made great suggestions.
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                Response from Hampton Bay Customer CareSep 11, 2023
                We are glad you are satisfied with the value of your new Hampton Bay cabinetry. We are pleased you made us a part of your home, and so happy the Team Members at your local Home Depot store could help guide you during your remodel. We thank you so much for leaving this feedback, and please have a great day! HamptonBayRSI
                  • Recommended
                  1 found this review helpful
                  ...
                  by
                  Response from Hampton Bay Customer CareJun 16, 2023
                  We are glad to know that you are happy with your Hampton Bay cabinets. Thank you for choosing us and please have a fantastic day! HamptonBayRSI
                  • Verified Purchase
                  PERFECT EXTRA STORAGE
                  if you do not have room baseboard you do need them the unit is true to size. 1 shelf for upper storage cabinet and two sheves for lower cabinet the little metral tabs are whats used for shelf support. NO spares and 1" press bosrd laminated w shelf paper blonde. I ampleased it mstches ithee cabinetry in kitchen old needs cleaning from years of grease.
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                  Response from Hampton Bay Customer CareApr 21, 2023
                  And we hope you continue to enjoy that added storage in your new space for a very long time! Thank you so much for making Hampton Bay a part of your space, and please have a great rest of your day. HamptonBayRSI
                  • Verified Purchase
                  absolute garbage
                  save your money this was the worst purchase of my life paid almost 800 dollars for 2 pantrwaited almost 20 days to receive trash even paid to have it delivered
                  by
                  Response from Hampton Bay Customer CareMay 13, 2022
                  We are sincerely sorry for the damages you encountered once you received your new cabinetry. To discuss this and to review your options, please contact our Customer Care Team. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We again apologize for this frustrating experience, and we are looking forward to working with you soon. HamptonBayRSI
                    2 found this review helpful
                    Great Value - Great Find!
                    I had a 41" opening at the top of a stairway landing. The landing was unusually deep - so much so that it looked rather odd. After researching various low-cost options, I found these, which were well within my client's budget. They measured 18" W x 24" D x 96" H. and so I bought 2 of them and placed them side-by-side. I then added some 1x3 pine fillers on each side. The shelves had some rough saw cuts but I positioned them so that no one would see them unless they were on a ladder looking down. I also added several pull-out drawers. The doors are not predrilled for handles, which is a good thing. That way, a person can use any knob or pull that they choose. I chose Everbilt pulls from Home Depot. Everything turned out great.
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                    Response from Hampton Bay Customer CareDec 29, 2021
                    We cannot thank you enough for sharing the story of your project with us here at Hampton Bay, John! It is absolutely wonderful to know that you helped create a cabinet space that your client will cherish for a very long time. We hope you continue to turn to us for your cabinetry needs, and we wish you nothing but success on your next cabinetry adventure! HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Great storage and organization solution!
                    This is a great solution to utility room organization and storage. The bottom section is large enough for a vacuum cleaner plus a smaller cordless vac. The top has plenty of space for cleaning product storage. It keep the room neat and tidy.
                    by
                    Response from Hampton Bay Customer CareOct 12, 2021
                    Being able to create a storage space that offers organization while making it uniquely you is great, no? Thank you so much for sharing your terrific feedback, and we hope you continue to enjoy your updated utility room for all of the years to come! HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    The cabinet is beautiful and holds so much!!! I...
                    The cabinet is beautiful and holds so much!!! I do wish it came with more shelves but well worth the money!!!! Several years ago I remodeled another home and put two of these pantry cabinets in, side by side, and loved them!!!! So of course when I am remodeling another kitchen I put another pantry in. These are different color but just as beautiful!!! Thanks for making my homes beautiful!!
                    by
                    Response from Hampton Bay Customer CareJun 17, 2021
                    We cannot thank you enough for continuing to make Hampton Bay a part of your kitchen remodeling projects! Please know that if you need additional shelving, our Customer Care Team is here to discuss your purchasing options. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to help make your beautiful kitchen that much better, and we hope to hear from you! HamptonBayRSI
                    • Verified Purchase
                    I bought three and placed them in my laundry room...
                    I bought three and placed them in my laundry room for extra storage of linens, small appliances and cleaning supplies. I’m pleased with how sturdy they are and the workmanship.
                    by
                    Response from Hampton Bay Customer CareMar 31, 2021
                    We are more than excited for you, and we are so happy you made our Hampton Bay cabinetry a part of your laundry room! Thank you for sharing your feedback, and please have a great day. HamptonBayRSI
                    • Verified Purchase
                    5 found this review helpful
                    I live how it looks and the needed space for storage. Unfortunately it came broken on the top bac...
                    I live how it looks and the needed space for storage. Unfortunately it came broken on the top back and cracked at the top rim. I called and received a discount. Thank you!
                    by
                    Response from Hampton Bay Customer CareMar 25, 2021
                    You are quite welcome and we are still very sorry for those broken spots. We hope you are now enjoying your new Hampton Bay, and appreciate you sharing your feedback. HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Much heavier than expected, well made . We bought the pull out drawers separately for lower secti...
                    Much heavier than expected, well made . We bought the pull out drawers separately for lower section. I’m loving it
                    by
                    Response from Hampton Bay Customer CareMar 12, 2021
                    We are so happy to know that you love your new Cognac pantry cabinet! Thank you for your review, and please have a great day. HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Love this pantry. It was already assembled. Just had to place heavy-duty shelves, where we wanted...
                    Love this pantry. It was already assembled. Just had to place heavy-duty shelves, where we wanted them. Lots of storage space. Easy to clean. Have alot of grandkids with sticky fingers. But most importantly it looks beautiful in my kitchen. We liked it so much we bought matching cupboards. And yes we are now remodeling our kitchen.
                    by
                    Response from Hampton Bay Customer CareFeb 23, 2021
                    And we absolutely love that you do! Thank you so much for taking the time to share your fantastic feedback. We hope you and your grandkids continue to cherish your new storage space, and we greatly appreciate you making Hampton Bay a part of it. HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    One week old and falling apart
                    We purchased this cabinet a week ago and it is already falling apart. The door started to fall off today when we opened it. Cheap quality and poorly made with tiny screws that cant even hold it together. We did our whole kitchen in these cabinets a couple of years ago and each piece has had repairs on them to work. I would never recommend any of these cabinets.
                    by
                    Response from Hampton Bay Customer CareJan 28, 2021
                    We are sincerely sorry for the issues you are having with your recently installed Hampton Bay cabinetry. To better understand what you are seeing, please email our Customer Care Team at homeproducts_cc@woodmark.com. We want to help you with your warranty-related concerns and questions, and we hope to hear from you soon. HamptonBayRSI
                      11 found this review helpful
                      Excellent Cabinet
                      I like everything about this product, including the quality, the strength of the shelves, and the look. One little problem: we bought two of them to install side by side and the grain is completely different. Would love it if we could swap one pair of doors to make them look more uniform. Photo included.
                      by
                      Response from Hampton Bay Customer CareNov 18, 2020
                      And we would love to discuss this with you further. Thank you so much for sharing that photo, and when you reach out to us, please reference this review and model number KP1890-MO. You can contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We hope to hear from you soon, and we appreciate you bringing this to our attention. HamptonBayRSI
                        • Recommended
                        4 found this review helpful
                        This pantry looks great! The cognac color is outstanding.
                        This pantry looks great! The cognac color is outstanding.
                        by
                        Response from Hampton Bay Customer CareAug 18, 2020
                        Cognac is a vibrant and beautiful color, so your pantry is sure to look amazing! We can only hope that it was just what you were needing to crate that perfect look, and we very much appreciate you choosing Hampton Bay to be a part of it all. Please take care and have a great day! HamptonBayRSI
                        • Verified Purchase
                        • Recommended
                        It went together easily and looks great.
                        It went together easily and looks great.
                        by
                        Response from Hampton Bay Customer CareJul 21, 2020
                        This is all great to hear, Mel! Thank you for sharing this feedback with us, and we hope that you enjoy your new Hampton Bay cabinet for a very long time. HamptonBayRSI
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Well...... First Cabinet and its hortible.
                        Bought the pantry. Inatall it, go tobput the shelves in and all the holes are drilled wrong on both sides so the top shelves slant tonthe right and the bottom shelves slant to the back. Unbelievable. Now I have to figure out how to get it out and back to the store. What an unbelievable waste of time. Not to mention the huge scratch inbthe door.
                        by
                        Response from Hampton Bay Customer CareApr 20, 2020
                        We are very sorry for this inconvenience, Jeanette. Please, before you plan on taking the cabinet back, reach out to your local Home Depot to discuss your options. Additionally, if you want to explore the replacement opportunities for your door, please give your Hampton Bay Customer Care Team a call at (888) 578-4009 or email us at homeproducts_cc@woodmark.com. We hope to help you where we can and appreciate you choosing Hampton Bay to be a part of your project. HamptonBayRSI
                          • Recommended
                          4 found this review helpful
                          Was perfect for the space-nicely put together-shelves are good and sturdy
                          Was perfect for the space-nicely put together-shelves are good and sturdy
                          by
                          Response from Hampton Bay Customer CareDec 17, 2019
                          Thank you for sharing your positive feedback! Please continue to enjoy your Hampton Bay pantry and please have a wonderful day. HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          Good cabinets....
                          Good cabinets.
                          by
                          Response from Hampton Bay Customer CareNov 26, 2019
                          This is really good to hear! Thank you for your feedback and for choosing Hampton Bay! HamptonBayRSI
                          • Verified Purchase
                          1 found this review helpful
                          The item is perfect for my use Unfortunately whoever assembled it did not do a good job. Top par...
                          The item is perfect for my use Unfortunately whoever assembled it did not do a good job. Top part is perfect but the bottom was not assembled correctly and there is an opening on the bottom corner which prevents the door from closing properly.
                          by
                          Response from Hampton Bay Customer CareNov 20, 2019
                          We are so sorry for the alignment and opening issue. If you have not already done so, please reach out to your local Home Depot to discuss the overall assembly of your pantry cabinet and your options. We hope that you will soon be enjoying full use of your cabinet and we appreciate you choosing Hampton Bay for your project needs. HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          2 found this review helpful
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