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Customer Reviews for Hampton Bay 18 in. W x 24 in. D x 90 in. H Assembled Pantry Kitchen Cabinet in Unfinished with Recessed Panel

Internet #302970474

Model #KP1890-UF

Store SKU #1007472946

  • Framed Cabinetry, Features 2 doors & 2 adjustable shelves
  • Unfinished cabinets come ready to paint or stain & ship in 1 day
  • Unfinished Beech cabinets allow you to personalize your space

Customer Reviews

  • 4.1
    out of 315 reviews
  • 71% recommend this product
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Showing 1-30 of 315 reviews
Great piece! Sturdy and when painted it matched right in...
Great piece! Sturdy and when painted it matched right in with my other cabinets. My only criticism is that I wished it came with more shelves. Only has 2. I had 2 more made to accommodate my needs for the cabinet.
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Response from Hampton Bay Customer CareOct 14, 2022
Wish no more, Ellen! We are here to help you with that shelving need. Please contact our Customer Care Team to discuss your purchasing options. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for making us a part of your cabinet space, and we look forward to working with you soon! HamptonBayRSI
  • Verified Purchase
Needs Quality Control
The shelves provided are a 1/4 of an inch too narrow, making them gap. The peg holes DO NOT line up, by A LOT, so the shelves sit at an angle. The top cupboard has an inch difference in height and the bottom holes are a 1/2 inch off. It makes the shelves USELESS. BUT I already cut the base of the unit down to fit my space, so I can't return it. I no longer get the perk of adjustable shelving. DON'T risk buying if you can't make your own PERMANENT shelf supports. I'm disappointed.
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Response from Hampton Bay Customer CareNov 2, 2022
We sincerely apologize for the disappointment you've felt. To better understand the issue you've had with your new pantry cabinet, please reach out to our Customer Care Team. You can connect with us at homeproducts_cc@woodmark.com and include helpful photos. We appreciate you bringing this to our attention and look forward to working with you soon. HamptonBayRSI
    2 found this review helpful
    I love it and the associates were friendly and virtuous....
    I love it and the associates were friendly and virtuous.
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    Response from Hampton Bay Customer CareSep 23, 2022
    And we love that you enjoyed your Hampton Bay cabinetry experience! Thank you for sharing your feedback. HamptonBayRSI
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Hampton Bay Customer CareSep 9, 2022
    We are glad to know that you are happy with your Hampton Bay cabinets. Thank you for choosing us and please have a fantastic day! HamptonBayRSI
    • Verified Purchase
    Great end piece to our existing cabinets. Gave us some...
    Great end piece to our existing cabinets. Gave us some much needed space to get the food out of the laundry room and prganize everything.
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    Response from Hampton Bay Customer CareSep 23, 2022
    Thank you so much for making us the finishing piece in your laundry room project, David! We hope you continue to cherish your organized space. HamptonBayRSI
    • Verified Purchase
    Luck of the draw
    Cons- #1-Bought two of these cabinets-The first one was fine but second one's back had pulled away from the rest of the cabinet and the top was cracked from side to side. Husband is attempting to see if he can fix the damage. #2-Like many posters have said, needs more shelves. Pantry cabinets are usually bought to store multiple items so why so few shelves? #3-I am waiting for the side panels to cover the particle board sides to come in. They are out of stock with no date of possible restock posted. What happens if they don't return to stock? Pro- #1-Good size and love that they are paintable/stainable. Hopefully the paint will cover the shipping damage in most spots. #2-Price point is excellent. Priced around to several big box stores, etc. and the price at Home Depot was excellent.
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    Response from Hampton Bay Customer CareSep 7, 2022
    We are very sorry for the assembly issue and the difficulty you have had. Please contact our Customer Care Team to discuss your shelving needs further, and we can also review that side panel concern. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you and your husband for making us your cabinet choice, and we look forward to working with you soon. HamptonBayRSI
      Perfect cabinet. I added additional shelves as only comes with...
      Perfect cabinet. I added additional shelves as only comes with 2
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      Response from Hampton Bay Customer CareAug 22, 2022
      We are happy to know you were able to add those extra shelves to fully achieve your project's goals. We hope you continue to enjoy your perfect cabinet! HamptonBayRSI
      • Verified Purchase
      1 found this review helpful
      Nice quality. We took the kick plate off the bottom...
      Nice quality. We took the kick plate off the bottom and used these in our new mudroom mounted above a butcher block seat. Primed and painted well and getting lots of compliments on them now.
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      Response from Hampton Bay Customer CareAug 22, 2022
      We are confident you will be getting compliments for a very long time! Thank you for sharing your story, and we hope you continue to enjoy your upgraded mudroom. HamptonBayRSI
      • Verified Purchase
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      Response from Hampton Bay Customer CareJul 5, 2022
      Thank you for your review and your purchase of Hampton Bay cabinetry! Please have a great day. HamptonBayRSI
      • Verified Purchase
      Nice quality for the price
      The right height and width
      by
      Response from Hampton Bay Customer CareJun 23, 2022
      We appreciate you sharing your feedback! Please continue to cherish the value of your new Hampton Bay cabinet, and be sure to have yourself a great day. HamptonBayRSI
      • Verified Purchase
      • Recommended
      It gave me the needed storage space, bought 2....
      It gave me the needed storage space, bought 2.
      by
      Response from Hampton Bay Customer CareJun 8, 2022
      We are so happy to know your new pantry cabinets helped you obtain that much-needed storage space! Thank you for making Hampton Bay your cabinetry choice, and we wish you all the best. HamptonBayRSI
      • Verified Purchase
      Nice cabinet - not so nice shelf arrangement
      The cabinet itself is nice - we reversed the door hinges, painted it and ended up with a nice looking setup. However, the shelf situation leaves something to be desired. Not only are there only two adjustable shelves (too few for a cabinet of this height) but they were also about 1/4 to 3/8" too narrow. If we bump them all the way to one side they can fall off the pins that come with it (and if the shelf is loaded, be careful...), so you either need to get longer pins or make your own shelves.
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      Response from Hampton Bay Customer CareMay 31, 2022
      We are sincerely sorry for the shelving issue you are having, Tyler. To learn more about this and discuss your purchasing options for additional shelves, please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you selecting Hampton Bay to be a part of your project, and we hope to hear from you soon. HamptonBayRSI
        • Recommended
        1 found this review helpful
        Overall good but I had to reglue the back of...
        Overall good but I had to reglue the back of the cabinet.
        by
        Response from Hampton Bay Customer CareJun 1, 2022
        We are very sorry you had to make those repairs, David. We hope that, after doing so, you enjoy your new Hampton Bay cabinetry for many years to come. Thank you for making us a part of your project, and please take care. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
        Nice height. Good solid doors...
        Nice height. Good solid doors
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        Response from Hampton Bay Customer CareMay 9, 2022
        Thank you so much for your feedback! We hope you enjoy those solid and durable doors for many years to come. HamptonBayRSI
        • Verified Purchase
        Was just what I expected it to be..quality was good...
        Was just what I expected it to be..quality was good for the price
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        Response from Hampton Bay Customer CareMay 9, 2022
        That is great to hear! Thank you for making us your cabinetry choice, and we hope you cherish that quality and value for a very long time. HamptonBayRSI
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        I finished mine with polycrylic and they came out great...
        I finished mine with polycrylic and they came out great
        by
        Response from Hampton Bay Customer CareMar 29, 2022
        We are thrilled to hear your project turned out just as you expected, Karen! Thank you so much for selecting Hampton Bay cabinetry, and we hope you adore your newly updated cabinet space for a very long time. HamptonBayRSI
        • Verified Purchase
        Lied to!
        I called customer service before I purchased this cabinet and was told that I could request a shelf once I had purchased the unit and that the first one would be complementary but if I needed two or more, that it would be $20 each. That finalized my decision to purchase this cabinet, as I only needed one more shelf. I called the same number back the day after I purchased the cabinet and was told that there was not a complementary shelf and that there was a two shelf minimum purchase! I only need one and preferred this cabinet but could've purchased another one with the shelves that I needed for less than the difference of $40! Customer service lied to me and I feel tricked into purchasing this cabinet. I will not be purchasing any further Hampton Bay products!
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        Response from Hampton Bay Customer CareMar 10, 2022
        We sincerely apologize for the frustrating experience you have had, Jessica. Please know that our Customer Care Team is reaching out via email to discuss this with you further. We are so happy you chose Hampton Bay, and we look forward to working on a resolution to the issue at hand soon. HamptonBayRSI
          Pantry cabinet
          Decent cabinet for price, comes with two shelves but really a third shelf due to lower section size.
          by
          Response from Hampton Bay Customer CareMar 1, 2022
          Thank you for your review, Jack! If you were to need additional shelving, please be sure to contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We can review all of your purchasing options to help create a storage space that is to your liking. We wish you all the best and hope you have a great day! HamptonBayRSI
          • Verified Purchase
          Light weight and not very sturdy , but filled the...
          Light weight and not very sturdy , but filled the purpose for basement storage.
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          Response from Hampton Bay Customer CareFeb 28, 2022
          We are sorry for the concern felt with the durability of your new pantry cabinet. If you have any issues or concerns, your Hampton Bay Customer Care Team will be standing by, ready to help you with them. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us your cabinetry choice, and we hope you cherish your updated basement storage space for many years to come. HamptonBayRSI
          • Verified Purchase
          by
            just ok
            no nailing block in the cabinet. not tall enough to put brooms into bottom.
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            Response from Hampton Bay Customer CareJan 26, 2022
            Thank you for your feedback. We hope you were able to find the best option for your project's space to fully install and secure your new cabinet. We are grateful you chose Hampton Bay, and we wish you all the best moving forward. HamptonBayRSI
            • Verified Purchase
            by
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
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              Response from Hampton Bay Customer CareDec 30, 2021
              Happy to hear this pantry cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project. HamptonBayRSI
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                    Great cabinet for my butlers pantry...
                    Great cabinet for my butlers pantry
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                    Response from Hampton Bay Customer CareNov 18, 2021
                    Thank you so much for choosing our Hampton Bay cabinet for your butlers' pantry space, Linda! Please continue to enjoy your updated space, and be sure to have yourself a terrific day. HamptonBayRSI
                      Showing 1-30 of 315 reviews

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